InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Serviced Apartments

APRIL 11, 2023

Locale will handle property management, marketing, and guest services. The aparthotel also features fully equipped kitchens, in-unit washers and dryers, a 24-hour virtual concierge service and keyless self-check-in technology.

Concierge 52

Concierge Guest Services Property Management Marketing 52

Hotel Business

AUGUST 10, 2023

UrVenue has revealed enhancements to UV Enterprise, its property experience management system (PXMS), including a new capability known as Guest Experience, featuring Guest Portal and Guest Services, both of which leverage integrations into leading platforms OpenTable, Hapi and more.

Guest Services 52

Guest Services Book Reservations Concierge 52

Revenue Hub

AUGUST 1, 2023

It’s particularly cheap and simple to do if your property management system has a built-in website feature. Or, in the words of my Cloudbeds onboarding lead colleague Gabriel Fernandes Catanese : “every concierge is a cast member”. And tools like automated guest chatbots don’t have to replace human connection.

Concierge 88

Concierge Guest Services Article Book 88

InnQuest

MARCH 1, 2023

Communications following a stay, either requesting feedback or promotional offers encouraging guests to revisit. The front desk’s function in guest services The front desk is the focal point of guest customer service and communication, significantly impacting how guests feel and respond.

Communication 219

Communication Reservations Book Information 219

SiteMinder

APRIL 11, 2024

How to advertise your Airbnb listings Advertising Airbnb listings , especially for hotel owners and operators with multiple properties or those managing medium-sized groups and chains, requires a strategic and organised approach. Include images of the personalised guest services and amenities.

Book 98

Book Pricing Marketing Information 98

eZee Absolute

AUGUST 29, 2023

One such software your property needs is a cloud-based Property Management System (PMS). It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property. Let me get that for you.

Housekeeping 91

Housekeeping Training Guest Services Communication 91