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5 Reasons Why Data is Critical for Hotel Marketers

Revenue Hub

NB: This is an article from Revinate And that explosion has created a new world of data-driven hospitality, where the convergence of hotel marketer data, analytics , and guest expectations for personalized communications and service are redefining the way hotels connect with their guests.

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Lessons Learned from the Chick-fil-A Mobile App Data Breach

Modern Restaurant Management

More than 71,000 mobile app users were affected, resulting in the exposure of personally identifiable and sensitive data that included names, email addresses, phone numbers, and banking information. According to the data, 100 percent of the sampled retail mobile apps had security risks and 64 percent had privacy risks.

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The Restaurant HR Guide: How-to, Tips, and HR Software

Synergy Suite

The primary function of a human resources department within any restaurant organization is to assist management or corporate in handling performance management, recruiting, and regulatory compliance. The knowledge HR has on compliance and employee management helps the restaurant. Compliance and Legal Risk.

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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

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The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

Investing time into training communicates with your staff members that they’re valued, that you expect them to be around awhile, and ensures that everyone is on the same page. . Oftentimes when there’s not a set training plan, clear communication of expectations is absent and said expectations end up going unmet. Documented.

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Food and beverage consultant: what you need to know to start your career

Les Roches

Responsibilities of a food and beverage management consultant include providing companies with the latest information and advice on industry trends, regulatory compliance, customer experience and business model development, marketing strategies, menu design concepts, point-of-sale systems, and more.

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Sustainability in business and why it’s key in hospitality

Les Roches

By integrating eco-friendly and socially responsible initiatives into their operations, businesses can unlock various benefits, including: Reducing operating costs Enhancing reputation Boosting investment Regulatory compliance Reducing impact on the environment Attracting eco-conscious customers.