Les Roches

AUGUST 10, 2023

There are various career pathways in hospitality and tourism, with different roles and levels of responsibility. Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills.

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Les Roches

JULY 21, 2023

Understanding customer service skills Whether answering inquiries over the telephone or greeting guests in person, customer service skills are defined as those employed when communicating with consumers or clients. Below, we share a few key techniques and capabilities the hospitality sector values.

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Les Roches

JUNE 5, 2023

If you’re looking at hospitality careers , you might have wondered if the hotel and restaurant sectors are right for you. Of course, these two roles aren’t the only options in hospitality management , and there’s a wide range of careers in this exciting area. What is hotel and restaurant management?

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Les Roches

JANUARY 8, 2024

From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. What is automation in the hospitality Industry? With the help of mobile­ apps, guests can effortlessly re­quest room service or housekeeping. Let’s delve deeper into these possibilities.

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InnQuest

OCTOBER 31, 2022

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business. Translator Technology. About InnQuest.

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Les Roches

DECEMBER 27, 2023

Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

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Les Roches

DECEMBER 28, 2023

Ready to become a hospitality leader? Discover your talents, refine skills with expert teaching from forge empowering networks with our hospitality management programs. Many successful chefs have honed their craft through on-the-job experience or vocational training programs.

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Les Roches

JULY 11, 2023

You’ll also need to demonstrate a range of skills that can be learned through practical experience, such as effective communication and leadership. What are the different types of hotel management jobs? When it comes to hotel management jobs , there are many roles you can consider.

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Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)?

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Les Roches

JUNE 7, 2023

Understanding the differences between these two approaches is essential for working in hospitality management as they are both critical to providing a positive customer experience and strengthening customer engagement. Professionalism : Good customer service requires professionalism across all customer interactions.

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Les Roches

AUGUST 16, 2022

Many marketing managers have a Bachelor’s degree in business, marketing, or communications. Marketing managers must also have several years of experience in the field. Strong communication, interpersonal skills, and organizational skills are essential for this position. Is marketing manager a good career?

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Les Roches

OCTOBER 10, 2023

There are lots of career paths you can consider in the hospitality industry, especially once you have completed professional qualifications such as a hotel management degree. alvarez/E+ via Getty Images High-paying hospitality careers are in demand because they appeal to a lot of people.

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Les Roches

DECEMBER 30, 2023

Service is an art Ready to pursue excellence in hospitality management? Discover how to craft marketing strategies for your products and services that will engage consumers at the highest level on our hospitality management programs. We’ll also look at tangibles versus intangible elements, costs and returns.

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Hotel Owner

NOVEMBER 30, 2022

As an industry, we’re great at listening to guest feedback, but that doesn’t always come directly, and sometimes the housekeepers, reception staff, F&B team and groundsmen, will have just as valuable insights for business changes.”. Collated from clients of Custard Communications. Revenue recovery and the investor landscape.

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Les Roches

OCTOBER 10, 2023

While many people initially think of just front-of-house staff and housekeepers when thinking about jobs in hospitality, there are many great roles in hospitality management that can offer exciting and rewarding careers. Why is the hospitality industry a great place to work?

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Les Roches

JANUARY 23, 2024

To work in management or a high-end role on a private island resort, you will need to make sure you have world-class hospitality skills and knowledge. Launch your global hospitality career with us Want to work on a private island resort? Launch your global hospitality career with us Want to work on a private island resort?

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SiteMinder

JANUARY 8, 2024

The difference between hotel management vs hospitality management Hotel management and hospitality management can be different terms for the same thing: managing a hotel. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.

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SiteMinder

JANUARY 8, 2024

The difference between hotel management vs hospitality management Hotel management and hospitality management can be different terms for the same thing: managing a hotel. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Les Roches

MARCH 23, 2023

Hospitality management means providing a memorable experience for guests and creating a welcoming environment where guests feel valued, comfortable, and cared for. Take a look at our range of hospitality programs and kick-start your new career today.

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Les Roches

OCTOBER 30, 2023

It’s also influencing hospitality management and a wide range of initiatives in the hospitality sector. The Internet of Things: This will create interconnected ecosystems in smart hotels, allowing devices and systems to communicate with one another.

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Xotels

NOVEMBER 23, 2023

Hotel Management: Always talks about hospitality in accommodation Hospitality Management: Usually refers to a broader definition, incl. For a comprehensive understanding of the definition of hospitality management , read our full article. restaurants, bars, etc.

Housekeeping 40

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Xotels

NOVEMBER 23, 2023

Hotel Management: Always talks about hospitality in accommodation Hospitality Management: Usually refers to a broader definition, incl. For a comprehensive understanding of the definition of hospitality management , read our full article. restaurants, bars, etc.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

InnQuest

AUGUST 11, 2022

Front Desk Services: Next, our user-friendly software empowers your entire workforce to manage and run front desk services effectively through a centralized system. These services include hotel bookings, check-ins and check-out, housekeeping, billing, sending personalized messages to guests, etc. About InnQuest.

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Hotel Business

JULY 13, 2023

Sabre integrates Nuvola with WhatsApp Sabre Corporation has revealed the integration between Nuvola, its task management and guest engagement software, and messaging platform WhatsApp. Hotels using Nuvola’s Guest Chat module now have the option to choose between SMS messaging or WhatsApp to power their real-time communications with guests.

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