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CoralTree debuts vacation rental collection

Hotel Business

CoralTree’s parent company, Lowe, launched its hospitality management business in 1973 to provide residential resort management services. In late 2023, we substantially grew our portfolio of vacation rentals and are excited to further expand, operationalize and brand this collection to highlight our expertise in this area.”

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Hospitality is wonderfully varied. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility. Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills.

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Hotel Technology Trends To Look Out For

InnQuest

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business. Translator Technology. About InnQuest.

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Product vs service: unveiling key differences

Les Roches

Service is an art Ready to pursue excellence in hospitality management? Discover how to craft marketing strategies for your products and services that will engage consumers at the highest level on our hospitality management programs. We’ll also look at tangibles versus intangible elements, costs and returns.

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What are good customer service skills?

Les Roches

Understanding customer service skills Whether answering inquiries over the telephone or greeting guests in person, customer service skills are defined as those employed when communicating with consumers or clients. Below, we share a few key techniques and capabilities the hospitality sector values.

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Hotel management jobs as the path to exciting careers

Les Roches

You’ll also need to demonstrate a range of skills that can be learned through practical experience, such as effective communication and leadership. What are the different types of hotel management jobs? When it comes to hotel management jobs , there are many roles you can consider.