7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Whatever the reason for an item needing to be 86'ed, this restaurant term works really well as a quick way to communicate the need to take an item off the menu.

Definition 144

Definition Front of House Communication POS Systems 144

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. Okay, not a complete language per se, but some code words that make communication easier.

Back of House 52

Back of House Front of House Communication Training 52

Les Roches

AUGUST 10, 2023

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. These types of positions are ideal if you enjoy meeting new people and working with the public every day.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Document 148

Document Communication POS Systems Training 148

Modern Restaurant Management

SEPTEMBER 14, 2022

Role of AI in Front of House. AI Assistants : Conversational AI can assist customers in communicating with restaurant systems for booking a table, adding a guest to a waitlist, ordering meals, or even answering common questions like ‘do you have vegan food as well? Role of AI in Back of House.

Back of House 211

Back of House POS Systems Training Front of House 211

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. Specifically, technology and digitization has been coming to the front of house.

POS Systems 156

POS Systems Front of House Marketing Back of House 156

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.    👉At its core, a hotel POS system digitizes and automates many previously manual, paper-based, or disjointed processes.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Synergy Suite

APRIL 24, 2023

Integration with POS and Kitchen Systems To streamline operations and ensure efficient order processing, online ordering systems often integrate with a restaurant’s point-of-sale (POS) system and kitchen management software. Vital Features Assess the essential features that an online ordering system offers.

POS Systems 52

POS Systems Information Maintenance Pricing 52

OpenTable

OCTOBER 20, 2023

And you can forget about creating a five-star guest experience if the whole team isn’t on board, from the front of house to back of house. Customer service skills should be a key focus , as should teamwork and communication. Staffing Without a great chef, the menu doesn’t stack up.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

Synergy Suite

MARCH 14, 2023

For any full-service or specialty restaurant business, front-of-house table management has to be one of the most important things to get right. You can be sure that if there is anything that isn’t right about your restaurant reservation system, you’ll hear about it. Does the Reservation System Include Table Management Tools?

Reservations 52

Reservations POS Systems Front of House Communication 52

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

Pricing 215

Pricing Catering Training Marketing 215

Modern Restaurant Management

DECEMBER 21, 2022

Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. Especially for the QSR and fast casual markets in which customization drives value for customers, standard POS systems won’t be able to keep up with heightened demand.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

7 Shifts

OCTOBER 12, 2022

At a casual dining restaurant, a server will probably take your order at the table, and there may be bussers and food runners assisting the front-of-house staff. Chances are you will probably order at the POS system with a cashier (as opposed to a server) and then sit and wait to be served by a food runner.

Server 146

Server Back of House POS Systems Customer Service 146

Synergy Suite

FEBRUARY 14, 2023

When selecting a POS system for your restaurant, it’s essential to consider the features that will help streamline your operations and enhance the customer experience. Modern restaurant POS systems are full of features and functionality that can be customized to fit your exact needs.

POS Systems 52

POS Systems Front of House Back of House Catering 52

Modern Restaurant Management

NOVEMBER 1, 2021

Pandemic pressure: After more than a year of working in an environment fraught with uncertainty and panic, front-of-house staff got fed up with the lack of employee rewards, high risks, long hours, and low pay. Some operators are taking the financial risk, offering wage increases for front-of-house staff.

Server 208

Server POS Systems Front of House Communication 208

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

JULY 27, 2021

Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions. Gone are the days of archaic paper chit systems communicating orders from the front to back-of-house staff. Too Much Tech Is Not a Solution.

POS Systems 243

POS Systems Server Back of House Front of House 243

The Restaurant Times

SEPTEMBER 30, 2021

Modern restaurant software systems combine the functions of a computer with a cash register, allowing them to accept credit card payments, print receipts, show information on a user-friendly screen, and act as a service station. A centralised digital ordering system is known as a KDS.

POS Systems 98

POS Systems Server Information Front of House 98

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. This system creates a culture of constant improvement from management, which results in more frequent change for the better in a quantifiable way.

Scheduling 148

Scheduling Server Communication Training 148

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Attend meetings, follow safety procedures, and maintain front desk cleanliness.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Attend meetings, follow safety procedures, and maintain front desk cleanliness.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights.

Catering 215

Catering Marketing Customer Service Front of House 215

Modern Restaurant Management

OCTOBER 29, 2020

as the restaurant group’s front-of-house platform. Using SevenRooms’ suite of tools, the chain will be able to optimize their front-of-house strategy and operations for today's dining environment including: Improving data capture for online reservations and digital waitlists.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

SEPTEMBER 14, 2021

TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. Module 3: Communication. The companies will launch a two-way integration. Module 6: Wellbeing.

L&D 173

L&D Accounting Marketing POS Systems 173

Modern Restaurant Management

AUGUST 5, 2020

Onosys and ItsaCheckmate are integrating their technologies to provide fast, reliable and affordable online ordering that's immediately integrated into most major restaurant POS systems and third-party delivery services which includes DoorDash, Postmates, Uber Eats and GrubHub and dozens of other regional and international providers. "Onosys

Server 210

Server Marketing Bookkeeping Document 210

EATER

NOVEMBER 1, 2021

I was shocked to read it, not because I think front-of-house staff should never be able to sit down, but because it just hadn’t occurred to me that it would be possible. Domino’s is planning on upgrading its POS system, making it easier for new workers to learn. The challenge is teaching customers to be fine with that.

Server 145

Server Scheduling POS Systems Front of House 145

Modern Restaurant Management

MAY 27, 2020

Ensuring proper handwashing and employee training will be critical, as well as proactively and thoughtfully communicating these practices to customers. "PathSpot This new shield offers a solution that allows workers to breathe easily and clearly communicate while protecting themselves and customers.”

L&D 176

L&D Sanitation Marketing Download 176

Modern Restaurant Management

DECEMBER 31, 2019

Combined with limited space for product storage given the need to devote space to front of house activities, restaurant managers will need creative solutions to make their business more efficient. Dan O’Connell, CEO of Foodmix Marketing Communications. Off-premise dining is here to stay.

POS Systems 138

POS Systems Marketing Training Pricing 138