7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Get holiday reservations? Event reservations.

Reservations 78

Reservations Blog Marketing Events 78

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. roomMaster Anywhere is an easy to use, all-in-one, pure cloud reservations software solution for hotels, motels, and guesthouses.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Synergy Suite

APRIL 11, 2023

Promoting special events, discounts, or new menu items through your website helps generate buzz and attract customers and retain loyal ones. Some examples include: Reservation System Integration If you offer reservations, integrating a reservation system into your website allows customers to conveniently book a table online.

POS Systems 52

POS Systems Reservations Information Definition 52

SiteMinder

NOVEMBER 30, 2023

This would remain so throughout the booking journey and their stay, whereby they’d require the hotel to maintain a constant level of communication and keep a record of travel preferences. By automating the dynamic pricing strategy, an RMS helps hotels stay competitive and profitable, especially during peak seasons or special events.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Les Roches

DECEMBER 30, 2023

This involves several key aspects: Check-in and check-out : smooth and efficient check-in and check-out processes are crucial to making guests feel valued and at ease Concierge services: hotels frequently offer concierge services to help guests with reservations, travel arrangements and local recommendations Room amenities and housekeeping : these (..)

Guest Services 95

Guest Services Concierge Definition Customer Service 95

SiteMinder

AUGUST 29, 2023

For example, housekeeping can communicate directly with the front desk system from a mobile device and check which rooms need cleaning or servicing, and which ones are occupied. Host events and functions Similar to the last point, if you have the space to host special events you should do so.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

Modern Restaurant Management

JULY 6, 2023

While some customers might be interested, it won't resonate with those who only come in on weekends, making the message irrelevant, or annoying, to them, and therefore “devaluing” all communications from you. Timing and context also play a role in creating “high value” communications.

Marketing 180

Marketing Information Communication Reservations 180

Modern Restaurant Management

FEBRUARY 10, 2023

Discover 12 things your website must include to boost reservations and revenue. Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. Clickable phone numbers and email make it easier to convert a visit into an inquiry or a reservation booking. So do you need a restaurant website?

Reservations 196

Reservations Information Events Catering 196

Revenue Hub

JUNE 27, 2023

Guest profiles built by data offer hotel marketers a single pane of glass to view the guest’s stay history, preferences, and life events or celebrations. Properties can offer a discount on spa services or special event tickets based on their history and interests.

Marketing 92

Marketing Book Travel and Tourism Communication 92

eZee Absolute

MAY 7, 2024

Dynamic Packaging: Revenue management tools allow you to create dynamic packages that bundle your rooms with add-on experiences like airport transfers, spa treatments, or dinner reservations. Guest Recognition and Loyalty Programs : Remember a guest’s name, their preferred room type, or any special requests they made on a previous stay.

Pricing 52

Pricing Book Marketing Events 52