Hotelogix

NOVEMBER 3, 2023

With almost 10 percent of the world’s total gross domestic product (GDP) and employing over 255 million people, it is no surprise that the travel and tourism industry is one of the most important sectors to drive employment. Effective communication in the hotel industry starts with active listening.

Communication 233

Communication Travel and Tourism Property Management Customer Service 233

Hotel Owner

FEBRUARY 5, 2024

With 2023 already consigned to history as the year of tourism recovery, the hospitality industry – starting in 2024 – now finds itself facing a scenario where actors who began making waves a few years ago are now consolidating their positions. Technology is, ultimately, the only path to survive and stand out in the tourism sector.

Travel and Tourism 52

Travel and Tourism Maintenance Book Customer Service 52

Hotel Owner

JUNE 20, 2023

Ultimately, engaged employees are more likely to go the extra mile, which will most likely result in improved productivity, higher-quality service, and eventually, increased profitability. Upskilling for Specialisations The hospitality industry comprises diverse sectors such as hotel management, food and beverage, event planning, and tourism.

Customer Service 98

Customer Service Training Communication Events 98

Les Roches

DECEMBER 27, 2023

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. In addition to technical abilities, soft skills such as communication, proble­m-solving and adaptable leadership skills are­ also crucial. Hotel administration certifications can also boost your credibility.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

Les Roches

MAY 25, 2023

A range of skills are needed to make an impact in hospitality and tourism, provide quality service and ensure a good customer experience, and it can be an exciting and rewarding field for anyone who wants to develop their talents, meet people and constantly learn new things. What are the main skills for hospitality?

Communication 52

Communication Hospitality Management Training Customer Service 52

Les Roches

MAY 9, 2023

A range of skills are needed to make an impact in hospitality and tourism, provide quality service and ensure a good customer experience, and it can be an exciting and rewarding field for anyone who wants to develop their talents, meet people and constantly learn new things. What are the main skills for hospitality?

Communication 52

Communication Hospitality Management Training Customer Service 52

Les Roches

AUGUST 12, 2022

Every successful hospitality manager knows that providing great customer experience is a critical part of the job. But if you want to be a great hospitality leader, you’ll need more than just good customer service skills. The leader will guide from the front to make sure that the business exceeds customer expectations.

Travel and Tourism 52

Travel and Tourism Communication Accounting Customer Service 52

STAAH

MAY 9, 2023

Sustainability Hospitality & Eco-Tourism These days, Sustainable Hospitality and eco-friendly practices are becoming the norm. According to the World Tourism Organization, the tourism industry accounts for 5% of global carbon emissions. There will be a rise in travellers who will seek hotels that follow the same path.

Travel and Tourism 80

Travel and Tourism Book Accounting Information 80

Les Roches

DECEMBER 7, 2022

Hospitality, however, shouldn’t be confused with customer service. Hospitality focuses on making customers feel welcome, comfortable and happy, while customer service is about meeting customers’ needs and helping them solve problems. Travel and Tourism.

Travel and Tourism 52

Travel and Tourism Hospitality Management Customer Service Book 52

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Les Roches

JANUARY 24, 2024

Eco resorts or eco-lodges are a step forward in sustainable tourism and responsible travel. They include: Meaningful mission : when you work at an e­co resort, you’re not just in a job, you’re contributing to promoting sustainable tourism. What is an eco resort?

Travel and Tourism 52

Travel and Tourism Communication Events Customer Service 52

Les Roches

MAY 24, 2023

Bachelor’s degree in hotel management Operational skills One of the main types of skills needed for hospitality and tourism is operational skills. Customer service and feedback You should always make sure that you use feedback to improve the services and public opinion of your restaurant.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

Bachelor’s degree in hotel management Operational skills One of the main types of skills needed for hospitality and tourism is operational skills. Customer service and feedback You should always make sure that you use feedback to improve the services and public opinion of your restaurant.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

JANUARY 23, 2024

They operate in the luxury tourism and hospitality sector, so they provide guests with services and facilities beyond what most regular hotels deliver. This also means staff are expected to offer incredible customer service. What kind of roles do private island resorts offer?

Resort Management 52

Resort Management Customer Service Communication Housekeeping 52

Les Roches

JULY 11, 2023

Are you interested in a career in the travel and tourism industry? You’ll also need to demonstrate a range of skills that can be learned through practical experience, such as effective communication and leadership. Among the most important qualities are communication skills. Do you enjoy interacting with and supporting people?

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

Les Roches

JANUARY 18, 2024

These include: Get the right education and training : many luxury resorts require their employees to have a high school diploma or equivalent, but some may also require specialized training in hospitality or tourism. If you are still unsure about which direction to take, read more about how to decide on career path in hospitality.

Communication 52

Communication Training Resort Management Customer Service 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. The most important skill in hotel management is communication.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. The most important skill in hotel management is communication.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

SiteMinder

NOVEMBER 22, 2023

This technology is applicable to almost every industry thanks to customer interaction – a prime area for smart tech to be implemented. In fact, as progress continues, tourism could be a world leader for cutting-edge technology and advanced AI. Pros and cons of robots in tourism As always, there are two sides to this story.

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52

Les Roches

JUNE 5, 2023

Hotel and Restaurant Management involves planning, organizing, and controlling operations in the tourism industry. The focus is on delivering exceptional customer service and maximizing profits. The staff here are responsible for much of the customer-facing parts of the business. What is hotel and restaurant management?

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

Revenue Hub

JULY 24, 2023

NB: This is an article from Demand Calendar Factors such as the destination’s appeal for tourism, business events, cultural festivals, and other attractions are the primary drivers of the demand for overnight stays. Reputation : Make sure that seasonal closure is communicated effectively to potential customers.

Maintenance 81

Maintenance Travel and Tourism Special Events Guest Satisfaction 81

Les Roches

OCTOBER 10, 2023

There is a lot of crossover between the travel and tourism industry. As well as being famed for its focus on customer service, the company is also known to offer tempting salaries and benefits. The hospitality industry is all about making people feel welcome, comfortable and even pampered.

Travel and Tourism 52

Travel and Tourism Hospitality Management Training Resort Management 52

Les Roches

MARCH 16, 2023

Some luxury travel consultants begin working within the travel and tourism industry after completing a high school diploma, while others will study higher education programs before commencing their careers. Bachelor Degree in Hotel Management Enhance your marketing and management skills for the luxury tourism sector.

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Catering 52

Les Roches

JANUARY 12, 2024

Innovative­ apps use cutting-edge te­chnologies such as NFC (near field communication), QR codes and biome­trics to ensure not only security but also se­amless convenience­. By eliminating the frustration of getting lost and maximizing audience engagement, this event technology gre­atly enhances satisfaction with customer service.

Events 52

Events Information Hospitality Management Communication 52

Modern Restaurant Management

DECEMBER 28, 2020

With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. With Gen Z hitting the job market, restaurants will increasingly communicate with employees and customers via messaging versus calling. for example.

Events 230

Events Sanitation Marketing Communication 230

Xotels

MAY 27, 2022

As a hotel management company with clients around the world, we have seen these trends in the tourism and hospitality industry take shape and evolve. Offering package deals for a fixed fee enables to target market where customers desire more specialized stays. The Local Market for Staycations in Hospitality and Tourism.

Travel and Tourism 52

Travel and Tourism Marketing Book Customer Service 52

Les Roches

DECEMBER 21, 2022

Become a high-end marketing and luxury tourism expert. This means picking hospitality venues where they will get great customer service as well as aftercare and somewhere where they know they will get the same great service every time they visit. Master’s in Luxury Management.

Marketing 52

Marketing Pricing Customer Service Communication 52

Modern Restaurant Management

DECEMBER 17, 2020

It also found that consumers: Shop locally for quality goods and experiences : In addition to supporting the local community, consumers choose to shop at small businesses for the quality of goods (48 percent) and customer service (45 percent) as well as the ability to find unique/niche merchandise (44 percent).

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

SiteMinder

OCTOBER 11, 2022

They can allow you to truly connect to customers, which is a great way to win trust and in some cases, hotels can even improve customer service through their video marketing strategies by answering potential customer questions before they book. Testimonials and customer reviews.

Marketing 52

Marketing Travel and Tourism Book Information 52

Les Roches

OCTOBER 30, 2023

Eco-tourism Eco-tourism professionals are involved in promoting and organizing sustainable travel experiences that minimize environmental impact and support local communities. Careers in eco-tourism can be found in travel or sectors adjacent to the hospitality industry.

Travel and Tourism 52

Travel and Tourism Regulatory Compliance Hospitality Management Customer Service 52

InnQuest

JULY 11, 2022

Recent times have seen modern, online marketing strategies revolutionize the landscape of the tourism and hospitality industry. Well-directed, high-quality video marketing content can help businesses in the tourism and hospitality industry stand out from their competitors and optimize their online presence to a great extent.

Marketing 130

Marketing Travel and Tourism Definition Book 130

Les Roches

OCTOBER 23, 2023

Sales and marketing are exciting and rewarding fields in travel, tourism and hospitality. Sales and marketing can be great career choices if you like working in a fast-paced and exciting field where you can be creative and use your excellent communication skills. Why become a sales and marketing director in hospitality?

Marketing 52

Marketing Strategic Planning Travel and Tourism Guest Satisfaction 52

STAAH

JULY 11, 2023

It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. With a best-of-breed approach, you can select the most powerful and specialised tools for each specific function, such as revenue management, channel management, or guest communication.

Property Management 84

Property Management Front Desk Operations Pricing Reservations 84

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Good communication skills in English and a positive personality are prerequisites.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Good communication skills in English and a positive personality are prerequisites.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

FEBRUARY 1, 2021

Brands able to do that are six times more likely to create loyal customers, and loyal customers are six times more likely to give a brand the benefit of the doubt in tough circumstances.” ” Customer Desire and Brand Delivery. Pandemic Shaping Customer Service. Dine-in remains stable at -43 percent YOY.

Travel and Tourism 133

Travel and Tourism Pricing Marketing Customer Service 133

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF®, which benefits the Chaplin School of Hospitality & Tourism Management at Florida International University (FIU), has raised more than $30 million for the School to date.

Events 131

Events Sanitation Marketing L&D 131