7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Happier, motivated staff results in reduced turnover and better customer service. Detailed instructions on how to use the POS system. It’s win-win for all aspects of your restaurant.

Training 148

Training POS Systems Communication Document 148

InnQuest

SEPTEMBER 13, 2022

The public has grown to expect contactless services due to the pandemic and guests’ expectations have changed forever after experiencing the convenience and consistent service that automation brings. This information can help housekeeping staff plan their time more effectively and ensure that all rooms are clean and ready for guests.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Lithos POS

FEBRUARY 6, 2023

However, in order to provide a great customer experience , it is crucial to combine cutting-edge technology with customer-centric business practices such as the latest problem-solving solutions, streamlining of the point of sale process, automated workflow, and empathy towards customers. Collect customer data.

POS Systems 40

POS Systems Customer Service Server Blog 40

Synergy Suite

APRIL 24, 2023

Online ordering systems provide a smooth and efficient order placement experience, where customers can review their selections, specify any special instructions, and choose pickup or delivery options. The system captures all necessary details, such as the customer’s contact information, delivery address, or desired pickup time.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Synergy Suite

MAY 2, 2023

It allows them to assign shifts, track availability, manage time off requests, and communicate schedule updates with ease. Improved Communication Employee scheduling software provides a centralized platform for communication between managers and employees. What to Look for When Choosing a Restaurant Scheduling Software?

Scheduling 52

Scheduling POS Systems Communication Reservations 52

Synergy Suite

JUNE 27, 2023

The integration between inventory management and restaurant operations enables managers to monitor stock availability and make informed decisions regarding menu offerings, specials, and promotions. This data-driven approach helps in making informed decisions to reduce waste, manage costs, and increase overall profitability.

POS Systems 52

POS Systems Scheduling Information Procurement 52

7 Shifts

AUGUST 2, 2023

Security and compliance: Any time banking information is involved, the protection of your restaurant and employee data is paramount. For example, 7shifts' Tip Payouts is particularly helpful due to its integration with Tip Pooling and POS systems. But with new tech comes questions, opinions, opposition, and confusion.

Training 78

Training Demo Information Communication 78

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

The Restaurant Times

JULY 14, 2020

To gain the customer’s trust, it’s imperative to maintain a transparent relationship with them. For a restaurant to be successful, maintaining an effective communication flow is necessary to build customer loyalty. It should contain all the necessary information, such as price, quantity, special offers, etc.

POS Systems 97

POS Systems Pricing Communication Information 97

The Restaurant Times

MARCH 10, 2023

Directing early customers to the bar area while they are waiting for their tables. Accepting food and beverage requests and informing the appropriate staff of them Sometimes, make the beverage yourself. They also answer phones and direct customers to their seats. Escorting diners to their tables and distributing menus to them.

Front of House 52

Front of House Server POS Systems Reservations 52

Synergy Suite

FEBRUARY 21, 2023

Selecting the right point of sale (POS) system is a crucial decision for restaurant owners and operators. The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management.

POS Systems 52

POS Systems Training Budgeting Reservations 52

The Restaurant Times

OCTOBER 26, 2023

Chandrajyoti also discussed how technology has transformed the restaurant business, making operations smoother and improving the customer experience. He highlighted the growing importance of providing excellent customer service in a competitive market.

Budgeting 52

Budgeting POS Systems Customer Service Communication 52

The Restaurant Times

NOVEMBER 10, 2021

Must-Have Features Of A Robust Online Restaurant Management System. Here are some of the crucial features that your online ordering system must-have. People have grown accustomed to instantaneously accessing information related to shopping, entertainment, and via the web and social media. Customer Data . Online Payments

POS Systems 52

POS Systems Catering Information Article 52

Synergy Suite

MARCH 14, 2023

Even before any customers walk through the door, ensuring a smooth, efficient, and easy process is of paramount importance to the overall customer experience. You can be sure that if there is anything that isn’t right about your restaurant reservation system, you’ll hear about it.

Reservations 52

Reservations POS Systems Front of House Communication 52

Modern Restaurant Management

DECEMBER 21, 2023

From demanding more from existing technologies to introducing newer innovative solutions that streamline, reduce, or eliminate workflows while enhancing access to higher-quality information… today’s forward-thinking hospitality decision-makers are welcoming technology that can truly be additive to the business.

Marketing 124

Marketing Training POS Systems Server 124

Les Roches

AUGUST 10, 2023

Tourism offers many job roles with the chance to travel, meet new people and create excellent customer experiences. Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

The Restaurant Times

AUGUST 27, 2022

Barbacks assist the bartenders with opening and closing responsibilities, preparing and serving beverages, stocking, performing minor repairs, punching orders into the bar POS system , and conversing with customers who have inquiries. Help with the POS system to punch orders. Good Communication Skills.

POS Systems 52

POS Systems Training Information Communication 52

OpenTable

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Business plan Once you’ve gathered all the necessary information, it’s time to put it into a business plan. Customer service skills should be a key focus , as should teamwork and communication.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

Pricing 216

Pricing Catering Training Marketing 216

The Restaurant Times

MARCH 15, 2021

Inventory management software integrated into modern POS systems is a sophisticated solution that tracks real-time inventory levels and combats any inventory-related issues. One way to combat poor sales is by taking consistent feedback and monitoring online review sites to understand what customers think of your restaurant.

POS Systems 52

POS Systems Pricing Marketing Information 52

7 Shifts

OCTOBER 9, 2019

And if that information isn’t there, people will go somewhere else. A mobile app in particular allows customers to create a profile, track their rewards, get exposed to the brand more frequently, and, most importantly, receive new offers. That’s why digital marketing is so important.

Marketing 113

Marketing Reservations Accounting Information 113

Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen. – Tim McLaughlin, Founder & CEO, GoTab. "We

POS Systems 198

POS Systems Pricing Front of House Marketing 198

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. It also gets rid of those frustrating sticky notes all over your POS. Management log books also cut down on confusion.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

The Restaurant Times

AUGUST 29, 2020

Soliciting customer feedback provides restaurants with insights into what customers like and dislike about the restaurant. Taking regular customer feedback also effectively increases the standards of customer service. Feedback Forms: Distributing printed forms among the customers to obtain their input.

POS Systems 52

POS Systems Information Customer Service Accounting 52

The Restaurant Times

SEPTEMBER 17, 2020

All the call logs are maintained and recorded in the POS system for better transparency. . Creating a well-designed online menu that is crisp, concise, easily readable, conveys all the vital information, and has a clear CTA attached is exceptionally crucial. Proper Address and Client Communication.

POS Systems 52

POS Systems Procurement Communication Information 52

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. It also gets rid of those frustrating sticky notes all over your POS. Management log books also cut down on confusion.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Your marketing plan is a central place that outlines and informs your marketing strategy. Restaurant owners and operators wear a lot of hats.

Marketing 88

Marketing Events Information Download 88

NCC USA

AUGUST 15, 2023

One critical element that rural business owners must consider is their point of sale (POS) system. Let’s take a closer look at how modern POS technology can streamline day-to-day operations, enabling businesses to overcome hurdles and maximize their potential. Another benefit of a modern POS system is uninterrupted service.

POS Systems 52

POS Systems Information Download Training 52

The Restaurant Times

SEPTEMBER 30, 2021

The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service. A centralised digital ordering system is known as a KDS. Recurring customers’ information recorded and saved.

POS Systems 98

POS Systems Server Information Front of House 98

7 Shifts

JANUARY 10, 2024

RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. How does a restaurant management system work? Customer relationship management (CRM) Without customers, you don’t have a restaurant.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 10, 2024

RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. How does a restaurant management system work? Customer relationship management (CRM) Without customers, you don’t have a restaurant.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. Control portion sizes.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like.

Scheduling 148

Scheduling Server Communication Training 148

The Restaurant Times

NOVEMBER 11, 2021

7shifts can also work with your POS system. Yelp is one of the most popular and well-known review services available. When it comes to customer experience, as a restaurant owner you want to do everything that can provide that special touch, whether that be your customer service or the music that plays in the background.

POS Systems 93

POS Systems Scheduling Customer Service Reservations 93

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. As the owner of a food establishment, this is very valuable information to you. Historical and predictive Sales data.

Catering 216

Catering Marketing Customer Service Front of House 216

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Personalizing marketing communications towards guest preferences and behavior. Enables servers to cover more tables and drive faster table turns and larger transaction volumes with customer-centric ordering.

Catering 144

Catering Marketing Communication Events 144

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Travel Safe features are available in all 49 markets where Tripadvisor operates. ” Dine Brands Adds to Team.

Sanitation 216

Sanitation Information Marketing Server 216