Revenue Hub

MARCH 20, 2024

Seamless Booking Process Make booking a breeze with a seamless reservation system that transforms dreams into reality with the click of a button. Implement an easy-to-use reservation system that allows guests to check availability, view room options, and complete bookings with minimal effort.

Book 93

Book Guest Satisfaction Reservations Article 93

SiteMinder

NOVEMBER 13, 2023

This partnership marks a significant milestone for CLLIX, enhancing its ability to cater to corporate clients, consortia, and Travel Management Companies. Committed to innovation and guest satisfaction, CLLIX operates a diverse portfolio of hotels and apartments catering to leisure and business travellers.

Guest Satisfaction 105

Guest Satisfaction Catering Book Reservations 105

Hotel Business

MARCH 13, 2024

By Jared Lerner In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative ways to optimize their operations, increase revenue and enhance guest satisfaction. By offering rooms for shorter pockets of time, hotels can capitalize on periods of low occupancy and maximize their revenue potential.

Guest Satisfaction 69

Guest Satisfaction Catering Budgeting Scheduling 69

Revenue Hub

OCTOBER 26, 2023

This innovative payment solution is revolutionizing the way travelers make reservations, dine at restaurants, and access a wide range of services within the hospitality sector. By integrating BNPL with the booking engine, guests can reserve their stays without the immediate financial burden of paying the full amount upfront.

Book 89

Book Reservations Budgeting Guest Satisfaction 89

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Ultimately, you can't cater to the changing needs of your guests.

Housekeeping 148

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 148

SiteMinder

DECEMBER 13, 2023

And, thanks to SiteMinder’s comprehensive channel manager, which provides guest reservation data to compliment personalised data on guests, the dynamic collaboration between SiteMinder and Welcome Pickups has significantly transformed the operations of Axel Hotels.

Guest Services 98

Guest Services Communication Concierge Guest Satisfaction 98

Les Roches

DECEMBER 27, 2023

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Revenue Hub

OCTOBER 25, 2023

GDS connects travel professionals, such as travel agents, with hotel inventory, facilitating real-time reservations. By plugging into GDS, hotels gain access to a massive pool of potential guests. Increased Bookings: It’s a valuable source of reservations, especially from corporate travelers and travel agencies.

Book 96

Book Reservations Guest Satisfaction Pricing 96

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. But what does Hostelworld actually do? How do I log into the Hostelworld extranet?

Communication 52

Communication Reservations Guest Satisfaction Book 52

STAAH

MAY 24, 2023

2)Booking window visibility: Knowing the average booking window gives accommodation owners insights into the timing of reservations. 3)Identifying traveller type: Market insights enable hoteliers/accommodation providers to categorize guests based on various criteria such as family travellers, international tourists, business travellers, etc.

Marketing 80

Marketing Guest Satisfaction Information Pricing 80

InnQuest

SEPTEMBER 21, 2022

Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. In fact, 93% of guests expect hotels to outline their safety and hygiene measures. Atmospheric Lighting.

Communication 130

Communication Customer Service Guest Satisfaction Book 130

Revenue Hub

NOVEMBER 20, 2023

Check-in and check-out Capitalizing on check-in and check-out drives revenue while ensuring guest satisfaction. When guests can arrive early or leave late depending on their travel plans, it puts them in charge of their experience and provides much-needed flexibility. Theme parties are another big trend.

Concierge 75

Concierge Guest Satisfaction Book Article 75

Hotel Owner

JUNE 30, 2023

Investing in employees’ well-being, work-life balance, and work culture can create a motivated and dedicated workforce that contributes to enhanced guest satisfaction. Maintaining high standards is a symbiotic process: satisfied guests often become repeat visitors, while bookings are bolstered by positive reviews.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

SiteMinder

FEBRUARY 29, 2024

These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices. Participants learn how to improve hotel performance, enhance guest satisfaction, and increase profitability through effective management strategies.

Training 52

Training Customer Service Communication Guest Satisfaction 52

SiteMinder

OCTOBER 10, 2023

This synchronisation is vital as it ensures that potential guests always have access to accurate information, thereby enhancing their booking experience and reducing the chances of overbooking or other discrepancies. This automation allowed 24/7 updates to their availability, an essential feature that catered to their international clientele.

Guest Satisfaction 52

Guest Satisfaction Book Information Catering 52

InnQuest

JUNE 8, 2023

According to reports , Marriott International deployed “ChatBotlr” across their hotels, resulting in a significant increase in guest satisfaction and a reduction in phone calls. One might wonder, “How is this possible?” Are you looking forward to automating your daily hotel operations?

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

eZee Absolute

NOVEMBER 8, 2023

They can identify and address issues proactively, reducing downtime and ensuring guest satisfaction. Housekeeping can also benefit from IoT-connected rooms, knowing when guests have checked out and rooms are ready for cleaning, enhancing efficiency. Immersive In-Room Entertainment : Gone are the days of in-room cable TV.

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

eZee Absolute

NOVEMBER 10, 2023

Highlight the convenience your hotel offers by organizing tours, making it easy for guests to explore the local area. This enhances guest satisfaction and attracts those seeking a richer, more immersive travel experience.

Workshop 59

Workshop Catering Events Presentation 59

Les Roches

JANUARY 8, 2024

These innovations in hotels range from processes that handle reservations and check-ins to implementing effective marketing strategies, for example, smartphone notifications informing guests about room availability. It has not only improved operations and guest satisfaction but also enhanced financial efficiency.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

eZee Absolute

SEPTEMBER 13, 2023

Consider collaborating with online booking platforms to expand your reach and cater to the modern traveller’s needs. Demand for Personalization Guests now expect a more personalized experience during their stay, from tailored room amenities to personalized recommendations for dining and activities.

Book 59

Book Catering Marketing Guest Satisfaction 59

Xotels

APRIL 3, 2024

Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. Ensuring visibility on these platforms enhances a hotel’s chances of being selected during the booking process – and offers the chance to drive direct reservations as well.

Pricing 52

Pricing Book Budgeting Marketing 52

SiteMinder

SEPTEMBER 7, 2023

Late check out and early departure fees These fees give guests the flexibility to extend their stay beyond standard check-out times or leave before their scheduled departure, while compensating the hotel for the inconvenience caused in room turnover. This can also include room service delivery surcharges.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Modern Restaurant Management

FEBRUARY 17, 2020

OpenTable Dining Points can be used to unlock hard-to-get reservations at popular restaurants during prime dining times – a feature that nearly three quarters (68 percent) of diners expressed interest in, according to an internal surve?y. Examples of participating restaurants include:? ” DeliverThat Launches in Boston.

Catering 153

Catering Server Reservations Marketing 153

Les Roches

OCTOBER 30, 2023

Higher guest satisfaction: Thanks to personalized services, guests are more satisfied, meaning higher guest numbers and more customer loyalty. Personalization has emerged as a critical trend in the hotel industry, with hotels using data analytics and AI to understand guest preferences and deliver tailored experiences.

Concierge 52

Concierge Travel and Tourism Information Catering 52

SiteMinder

JULY 24, 2023

What is a hotel reservation form? A hotel reservation form is a crucial tool for hoteliers, providing a structured method for guests to book their stay. It’s a document that collects all the necessary information from the guest, ensuring a smooth and efficient reservation process.

Reservations 52

Reservations Book Information Guest Satisfaction 52

Revenue Hub

MAY 14, 2024

The majority of these systems can be integrated into an existing hotel website to function primarily as its reservation processing system. Responding to reviews is a great way to demonstrate that you value guest feedback. They can also work as the hotel website, using customisable website templates.

Book 76

Book Guest Satisfaction Reservations Communication 76

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. It helps you understand and connect with your clients and optimize your hotel sales and catering growth.

Guest Satisfaction 98

Guest Satisfaction Catering Information Document 98

Les Roches

AUGUST 10, 2023

Specialized and niche careers Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area. These businesses have a reputation for offering exceptional service and the ultimate guest experience. Salary range: $93,000 to $138,000.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Reservations management: As soon as a room is sold, the job of managing that reservation begins.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Marketing 122

Marketing Catering Front of House Guest Satisfaction 122

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Reservations management: As soon as a room is sold, the job of managing that reservation begins.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

SiteMinder

MAY 8, 2024

These tools are catalysts for growth, efficiency, and unparalleled guest satisfaction. By integrating hospitality apps, you can streamline everyday tasks, allowing your team to focus more on delivering exceptional guest service. Nonius Hotel Guest App Offers personalised services from booking to checkout.

Guest Satisfaction 52

Guest Satisfaction Book Demo Reservations 52

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

STAAH

SEPTEMBER 5, 2023

An integrated booking engine within the website streamlines the reservation process, enabling seamless transactions and driving direct bookings. In case you are looking for a website solution checkout STAAH InstantSite Website Streamlined Booking Engine An online booking engine is a pivotal element in closing the sale with potential guests.

Book 88

Book Guest Satisfaction Reservations Pricing 88

Revenue Hub

SEPTEMBER 6, 2023

An integrated booking engine within the website streamlines the reservation process, enabling seamless transactions and driving direct bookings. Streamlined Booking Engine An online booking engine is a pivotal element in closing the sale with potential guests. Having a mobile-friendly website is a must in today’s time.

Book 93

Book Guest Satisfaction Reservations Article 93

Revenue Hub

MAY 17, 2024

Many hotels collect guest data with the guest’s permission but how many truly use it effectively? Guests want options and they are more likely to select services or special offers catered to them. Properties can offer a discount on spa services or special event tickets based on their history and interests.

Marketing 81

Marketing Travel and Tourism Book Communication 81

SiteMinder

FEBRUARY 25, 2024

Flexible booking calendars that enable guests to book as many rooms as they need in a single reservation can make all the difference in whether a guest finishes their booking – or drops off in frustration. Automated guest notifications and communications.

Book 52

Book Reservations Pricing Communication 52