Revenue Hub

OCTOBER 17, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours.

Concierge 88

Concierge Events Book Catering 88

Hotel Business

NOVEMBER 9, 2023

The CoreSelect solution caters specifically to hotel owners, operators and management companies managing portfolios of one to five hotels, the company reports. The initial target market for M3 CoreSelect is hotel portfolios currently relying on manual solutions or off-the-shelf products that are not hospitality specific.”

Accounting 59

Accounting Concierge Catering Pricing 59

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours.

Concierge 59

Concierge Events Book Catering 59

Serviced Apartments

APRIL 5, 2024

A concierge web-based mobile app allows guests to check-in, check-out, access shared amenities and communicate with staff. Asli Kutlucan , chief executive officer at Adina Europe said: “MM:NT Berlin Lab exists to test market reactions to new ideas and innovations. The website and app is run entirely on green energy.

Concierge 52

Concierge Catering Business Development Communication 52

Les Roches

DECEMBER 30, 2023

The term ‘guest’ conveys a sense of hospitality, emphasizing the warm and personal approach adopted when catering to their needs Customer service is a broader concept that applies when someone purchases goods or services from a business. Astute marketers have pioneered inventive tactics that leverage both to maximize success in this area.

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Guest Services Concierge Definition Customer Service 95

Serviced Apartments

OCTOBER 3, 2023

UK: Cornwall-based self-catering apartment collection Beach Retreats has reported a 12 per cent growth in longer stays of eight nights and more. The UK leisure market remains a well-planned sector for travellers with the average lead time just under six months.

Concierge 52

Concierge Catering Book Events 52

Serviced Apartments

DECEMBER 15, 2022

Mansio at Th8 is a collection of contemporary, furnished serviced apartments on the beach designed to cater for families. Amenities at the development include a la carte services, a concierge with 24-hour security, a children’s pool and dedicated play area, a beachfront restaurant, and pool.

Concierge 52

Concierge Catering Marketing 52

Serviced Apartments

JANUARY 27, 2023

Claiming to be the first luxury hospitality brand to offer fully furnished leases with all utilities included, along with its dedicated concierge service and guest support, onefinestay’s new collection will be the first of its kind in the Big Apple. From £75,000 per 30 nights. From £58,140 per 30 nights.

Concierge 52

Concierge Housekeeping Catering Marketing 52

Larry Mogelonsky

OCTOBER 25, 2023

Accordingly, when it came to designing the latest au courant campaign, Fairmont Hotels & Resorts immediately earmarked this property for the creation of the Barbie Dream Suite and accompanying marketing program. How long did it take from concept through to opening? What is the guest response? Has demand exceeded the supply?

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Housekeeping Concierge Catering Reservations 100

Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. Introduction In today’s service-oriented world, exceptional guest services are essential.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Serviced Apartments

AUGUST 3, 2023

The “hotel-in-residence” model enables Ascott to cater for different guest profiles across varying lengths of stays, supported by hotel-style facilities and amenities. By being responsive to shifts in demand, Ascott can quickly pivot its operations to suit the needs of the market and optimise occupancy to drive revenue growth.

Concierge 52

Concierge Catering Training Marketing 52

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. Here’s how it works: AI-Driven Revenue Management: AI algorithms analyze vast amounts of historical data, market trends and customer behaviour to identify patterns and make accurate revenue predictions. Here’s everything you need to know and more.

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Maintenance Guest Satisfaction Pricing Marketing 135

Les Roches

OCTOBER 30, 2023

Unparalleled convenience: Voice commands and smart room features offer convenience for guests, along with virtual concierge services to help them access what they need, when they need it. Increased competition: The hotel industry is highly competitive, with new players entering the market regularly.

Concierge 52

Concierge Travel and Tourism Information Catering 52

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Hotels need to invest in robust online marketing strategies, strengthen their online presence, and actively manage their reputation on review platforms to stand out.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Revenue Hub

OCTOBER 17, 2023

Additionally, business intelligence tools are aiding hoteliers in understanding market trends, guest preferences, and even competitor strategies, ensuring informed decision-making. In 2023, they rolled out their proprietary AI-driven concierge system, named “Aria.”

Pricing 77

Pricing Book Events Catering 77

SiteMinder

MAY 6, 2024

Comparing booking engines is important because hotels can determine the best system that not only improves the guest booking experience through an intuitive user interface, but also provides reliable support and integration capabilities, ensuring smooth operations and maximising direct revenue opportunities in a competitive market.

Book 52

Book Catering Reservations Information 52

Hotel Business

MAY 11, 2023

Multilingual support: ChatGPT and similar AI models have the capability to understand and communicate in multiple languages, enabling hotels to provide multilingual support and cater to a diverse range of guests more effectively. Flexibility for our team members, in a labor market as competitive as this, is paramount.

Communication 64

Communication Concierge Training Information 64

SiteMinder

FEBRUARY 25, 2024

Hotel brands are unique identities created by hotel chains or individual hotels to stand out in the market. The value and distinctiveness of a hotel brand can significantly influence its market position and the perceptions of potential guests, making brand development and management a critical aspect of hotel operations.

Catering 52

Catering Budgeting Guest Satisfaction Marketing 52

Les Roches

MARCH 23, 2023

This means that Airbnb has an attractive niche in the market. More focus on hospitality: Hotels can offer more hospitality services, including food and drink options, concierge support, and more. These can include restaurants, bars, ballrooms, and additional services such as laundry or concierge assistance.

Travel and Tourism 52

Travel and Tourism Concierge Pricing Catering 52

eZee Absolute

NOVEMBER 8, 2023

This information can be used to personalize services, optimize marketing strategies, and improve overall guest satisfaction. Interactive Information and Concierge Services : 5G enables real-time access to a wide range of information and services. These technologies can elevate the entertainment and educational offerings at your hotel.

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Les Roches

DECEMBER 25, 2022

Although star ratings can help with marketing, hotels don’t actually have to have one. They can also be classified and marketed by the level of service they provide. Target market. Different types of hotels can also be grouped by their target market. Hotel types by target market. Levels of services.

Travel and Tourism 52

Travel and Tourism Catering Definition Budgeting 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? Hospitality is wonderfully varied.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JANUARY 19, 2024

The business plan is a roadmap, outlining important aspects such as market analysis, manage­ment structure, marketing plans, ope­rational strategies, and financial projections. A structure­d plan helps you navigate­ each step, from choosing the right location to ide­ntifying your market niche and defining the­ scale of your operations.

Marketing 52

Marketing Book Accounting Procurement 52

Les Roches

MARCH 16, 2023

Are you passionate about helping people locate high-quality accommodation that caters to their needs? These needs could include food and beverage packages, excursions, room service, concierge, and car services. What do luxury travel advisors do? Do you dream of a career within the luxury travel sector?

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Catering 52

SiteMinder

OCTOBER 11, 2022

For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Director of marketing. To boost revenue, this department is constantly analysing the market as well as the hotel’s own key performance indicators. Marketing department. Reservations agent. Revenue manager.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Metasphere

AUGUST 27, 2022

A hotel chatbot serves as a modern-day equivalent of a concierge and is one of the newest innovations in hotel technology. Personalization options that will allow the identification of key messages that are important for an individualized marketing strategy. Integration with OPERA OMS and to your hotel’s existing hotel stack.

Customer Service 52

Customer Service Communication Housekeeping Book 52

eZee Absolute

OCTOBER 28, 2022

For example, if your guests want to book a cab for airport transfer, they don’t have to call your concierge to check for availability. And to cater to such people, personalization is the key. Be it in terms of marketing, operations, or guest experience, the efficiency levels of hotels have spiked. Instant notifications.

Communication 52

Communication Book Reservations Accounting 52

Modern Restaurant Management

JANUARY 15, 2020

RetailMeNot released the 2020 Restaurant Marketing Insights guide, providing a comprehensive look at consumer behaviors when dining out and the strategies restaurant marketers can execute in the new year. ” Discounts and deals create lasting customer loyalty while giving restaurants a piece of the market share. .

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Marketing Download Information Events 91

Modern Restaurant Management

NOVEMBER 11, 2019

But what many don’t consider is that it’s not only a well-appointed room and a knowledgeable concierge that guests remember – it’s often the experience they had at the on-site restaurant or bar,” said Joel Montaniel, CEO of SevenRooms. MoPho : Vietnamese fusion cuisine created by Chef Michael Gulotta.

Book 89

Book Reservations Communication Customer Service 89

SiteMinder

OCTOBER 10, 2022

Some services and features you can expect to see at five star hotel include: Concierge and reservations desk. The star rating system is widely recognised by consumers across the globe, and having that kind of accreditation could therefore be seen as a strong marketing tool. Hostels and motels cater for people who are travelling.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

JULY 24, 2023

The importance of catering to the needs of hotel guests Catering to the needs of different types of hotel guests is crucial for enhancing the guest experience and driving growth in your hotel business. 71% of business travellers appreciate digital boarding passes, and half want concierge services via their smartphone.

Budgeting 97

Budgeting Catering Guest Satisfaction Book 97

InnQuest

MARCH 1, 2023

Offer guests greater power over their visit Self-service alternatives like digital check-in, cellular concierge solution, and self-checkout allow visitors to serve themselves instead of standing in line. Not only does this ensure that your front desk runs efficiently, but it also opens up your staff to cater to more guests.

Communication 219

Communication Reservations Book Information 219

Modern Restaurant Management

DECEMBER 19, 2023

Human connections have been the foundation of the industry – whether it’s the interaction with a server or a concierge at a hotel that makes each experience memorable and can serve to drive repeat business. What many have realized is that technology, when done in the right way, drives a better guest experience and better returns.

Front of House 114

Front of House Customer Service Concierge Marketing 114

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches. .

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Server Marketing Bookkeeping Document 189

Modern Restaurant Management

JULY 16, 2021

Earlier this year, UNO made headlines when it announced a bilingual vaccine concierge service, which assisted eligible employees in navigating the process of booking a vaccine appointment. Other manager-level employees at the restaurant level will receive travel vouchers and additional rewards. Ruby Tuesday Adds Libby's BBQ.

Marketing 141

Marketing Training Concierge Definition 141