Revenue Hub

NOVEMBER 22, 2023

Welcome to the world of savvy hotel marketing where understanding and leveraging guest segmentation can transform your business! Dive deep into the realm of hotel segmentation. What is Guest Segmentation in the Hotel Industry? At its core, guest segmentation is about dividing your market into distinct, identifiable groups.

Article 101

Article Book Communication Marketing 101

InnQuest

MARCH 1, 2023

Customer interaction is critical in deciding the guest experience in the hotel industry. This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently. How can hoteliers create a streamlined process to ensure enhanced guest communication?

Communication 219

Communication Reservations Book Information 219

SiteMinder

MAY 6, 2024

A booking engine comparison is the process of evaluating different platforms to understand their features, functionalities, and suitability for a specific hotel. Table of contents Main considerations when comparing booking engines Choosing the right booking engine is a pivotal decision for any hotel.

Book 52

Book Catering Reservations Information 52

STAAH

JANUARY 29, 2024

STAAH, a leading global provider of hotel guest acquisition and management technology, has announced completion of its integration with Holidu, a German vacation rental platform that booked 1.5 Listing will be supported in 13 languages across 25 Holidu domains with full customer information sent to properties with every booking.

Book 77

Book Catering Customer Service Business Development 77

InnQuest

SEPTEMBER 21, 2022

Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. People hearing how fantastic your hotel or motel is from someone they trust will easily persuade them to give your business a try. Cleanliness.

Communication 130

Communication Customer Service Guest Satisfaction Book 130

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. A Central Reservation System (CRS) stands as the nerve center of a robust hotel distribution strategy. By reducing dependency on third-party channels, hotels can maximize revenue.

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Reservations Book Guest Satisfaction Pricing 87

Hotelogix

NOVEMBER 3, 2023

And, the most important factor for the success of this industry is effective communication – both internally and externally. Listen to your customer Listening to your customer is not just about acknowledging their complaints, picking up the phone or catering to their demands at your front desk.

Communication 233

Communication Travel and Tourism Property Management Customer Service 233

SiteMinder

OCTOBER 15, 2023

Booking channels are platforms by which your hotel can accept reservations online or offline. They can also be known as distribution channels and are crucial for ensuring your hotel maintains a healthy occupancy rate and revenue stream. Table of contents Why are online booking channels important for hotels?

Book 59

Book Travel and Tourism Reservations Blog 59

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. What is the Hostelworld inbox? But what does Hostelworld actually do?

Communication 52

Communication Reservations Guest Satisfaction Book 52

InnQuest

NOVEMBER 21, 2022

People are eager to explore new places and make up for lost time, but what are their new preferences and how can your property cater to them? Since the demand for travel is not slowing down, properties should continue to invest in digitisation to improve overall efficiency and provide a better guest experience.

Housekeeping 130

Housekeeping Book Property Management Pricing 130

Hotel Owner

JUNE 30, 2023

In the past, the UK’s hotel industry has proved it can withstand adversity, having faced no shortage of challenges over the years — from economic meltdowns, World Wars, and most recently, a global pandemic. Investing in your team The hotel industry relies on a skilled and motivated workforce to deliver incredible service.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

eZee Absolute

JANUARY 9, 2023

And what better place to set up shop than a cozy hotel room? That’s right, hotels have the chance to bet on this trend by attracting these tech-savvy wanderers who are flocking to Malaysia in droves. But is your hotel prepared to cater to them? How Can Hotels Benefit from Hosting Digital Nomads?

Book 52

Book Catering Reservations Marketing 52

eZee Absolute

JANUARY 9, 2024

Whenever I am asked what I love about modern-day businesses, the first thing that comes to my mind is cashless transactions, especially hotel payment processing solutions. And, I cannot possibly emphasize enough the importance of cashless payments for hotels and restaurants. Yes, you heard me right.

Budgeting 59

Budgeting Training Information Communication 59

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Xotels

APRIL 3, 2024

XOTELS – Revenue Management eBook In the first chapter of this eBook, we will go over the definition of what is revenue management in the hotel and hospitality industry. Everything will be explained from the fundamentals of revenue management to more advanced practices and strategies.

Pricing 52

Pricing Book Budgeting Marketing 52

Boutique Hotel News

MARCH 6, 2023

In May 2015, she co-founded a collection of hotels – Another Place, independent of Watergate Bay – with the same distinct approach to hospitality and with inspiring locations. In 2018, Immesi became general manager of The Curtain Hotel and members club in Shoreditch [now a Mondrian Hotel].

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Travel and Tourism Marketing Catering Business Development 254

SiteMinder

OCTOBER 11, 2022

A hotel is very much like a swan swimming on a lake. So who are the people who make sure that a hotel building functions properly? Where are all the different hotel departments located and what exactly do they all do? Where are all the different hotel departments located and what exactly do they all do? Table of contents.

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Front of House Housekeeping Maintenance Back of House 59

SiteMinder

MAY 16, 2023

Table of contents Introduction from SiteMinder: The bleisure market and hotel booking trends Following the pandemic, the bleisure market changed from a growing niche to a mainstream source of bookings for accommodation providers. You’ll find just as many in luxury hotels as you will in B&Bs or vacation rentals.

Book 105

Book Maintenance Scheduling Blog 105

eZee Absolute

JANUARY 24, 2024

Selecting the right payment gateway for your hotel is not just about processing payments effortlessly, but creating a moment that complements the entire stay. Here’s how—imagine this—a corporate guest wraps up a successful meeting and prepares to check out from your hotel. Well, not anymore. We’re here to simplify it all for you.

Guest Satisfaction 59

Guest Satisfaction Book POS Systems Catering 59

eZee Absolute

NOVEMBER 29, 2022

Guest and booking management. Communication. In the past, only young and experienced travelers were choosing homestays over hotels or other accommodation businesses. Homestays are indisputable means to cater to the growing demands of travelers. List your property on all the relevant online travel agencies (OTAs).

Book 52

Book Communication Property Management Blog 52

Les Roches

AUGUST 10, 2023

It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What is the hospitality industry? Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

InnQuest

AUGUST 15, 2023

At a glance: – Understanding the Hotel Channel Management Landscape – What Is A Hotel Channel Manager? – Technical Features of A Hotel Channel Manager – How To Choose The Right Hotel Channel Manager For Your Hotel? What Is A Hotel Channel Manager?

Reservations 130

Reservations Book Property Management Pricing 130

Les Roches

JANUARY 8, 2024

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. Hotel operations automation Integrating automation into tasks like making reservations and managing inventory can offer a range of advantages. More importantly, 38.5%

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.    👉At its core, a hotel POS system digitizes and automates many previously manual, paper-based, or disjointed processes.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Revenue Hub

MAY 17, 2024

Many hotels collect guest data with the guest’s permission but how many truly use it effectively? Guest profiles built by data offer hotel marketers a single pane of glass to view the guest’s stay history, preferences, and life events or celebrations. This is how you elevate your property to being well loved by guests.

Marketing 81

Marketing Travel and Tourism Book Communication 81

Modern Restaurant Management

DECEMBER 17, 2020

Nearly a half (48 percent) of consumers are looking to pre-made/catered dinners, meal kits and takeout for their holiday meals. Consumers are looking towards pre-made/catered meals (15 percent), take-out (18 percent), and meal kits (15 percent) in place of meal prep for one of their holiday or New Year’s meals.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

SiteMinder

FEBRUARY 25, 2024

What is a hotel booking plugin? These apps, similar to those offered on SiteMinder’s Hotel App Store , are designed to complement and enhance the way you attract, serve, and gain value from your guests. Alongside channel managers, online booking engines are one of the best tools owners can adopt at their hotels.

Book 52

Book Reservations Pricing Communication 52

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. and shares real-time updates across channels. About InnQuest.

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Book Blog Property Management Housekeeping 130

InnQuest

JANUARY 27, 2023

With the right strategies in place, hotels can capitalise on the opportunities offered by the changing industry landscape and be well-positioned to serve their customers in the years ahead.  Wellness Tourism The global wellness tourism market is expected to be worth 1,592 billion USD by 2030.

Travel and Tourism 130

Travel and Tourism Reservations Property Management Book 130

SiteMinder

MAY 8, 2024

In today’s competitive market, leveraging such apps can significantly improve the quality of service and operational success of your hotel. Hospitality and the hotel sector is competitive. Here’s how they can take your hotel to the next level: Simplified operations. Standing out is essential. Improved guest experience.

Guest Satisfaction 52

Guest Satisfaction Book Demo Reservations 52

eZee Absolute

NOVEMBER 18, 2022

Hotels are a crucial part of any travel experience, and every year the dynamics of travel and hospitality keep on changing. Meaning, accommodation providers need to constantly upgrade themselves to cater to the needs and wants of people. For the year 2023, it’s important to ensure your hotel is up to standard.

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Travel and Tourism Communication Catering Blog 98

Revenue Hub

JUNE 27, 2023

Guest profiles built by data offer hotel marketers a single pane of glass to view the guest’s stay history, preferences, and life events or celebrations. From these profiles and advanced analytics, properties can create targeted marketing campaigns and personalized experiences where guests ultimately spend more, do more and stay longer.

Marketing 89

Marketing Book Travel and Tourism Communication 89

Metasphere

MAY 12, 2022

A Hotel Loyalty Program Software does so much more than helping you create captivating loyalty programs. The Beginner’s Guide to Hotel Loyalty Program Software [2022 Edition] What We Will Cover: An Introduction to Hotel Loyalty Program Software. Types of Hotel Loyalty Program Software. Conclusion.

Information 52

Information Marketing Communication Presentation 52

SiteMinder

NOVEMBER 14, 2023

Lodgify primarily focuses on providing vacation rental owners and property managers with tools to build their own websites, manage reservations, and streamline their operations. It’s often used by rental owners and property managers to grow bookings.

Book 52

Book Reservations Demo Catering 52

SiteMinder

FEBRUARY 1, 2024

What is hotel sustainability? Hotel sustainability refers to the practices and policies that hotels implement to minimise their environmental impact, promote social responsibility, and ensure economic viability. However, sustainability also has significant business appeal as well.

Travel and Tourism 52

Travel and Tourism Procurement Blog Book 52

SiteMinder

JULY 24, 2023

What is a hotel reservation form? A hotel reservation form is a crucial tool for hoteliers, providing a structured method for guests to book their stay. This form is a key point of interaction between the hotel and the guest, and its design and functionality can significantly impact the guest’s booking experience.

Reservations 52

Reservations Book Information Guest Satisfaction 52