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FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

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Become the Best Manager You Can for Your Staff and Restaurant

Modern Restaurant Management

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. For front of house workers set goals on the number of turnovers of tables or good reviews. Having a large menu puts added pressure on the kitchen and servers.

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Back of House, Yet Front-Facing Priority – Restaurant BOH Trends to Monitor in 2023

Modern Restaurant Management

More Equitable Compensation In years past, front of house personnel – servers, bussers, hostesses, etc. The first way is for restaurants to calculate all front-end staff tips, then equally divide up tips between all workers, including BOH. Here are some back of office trends to watch for in 2023.

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How Chulita saves time and grows their business with 7shifts

7 Shifts

Chulita doesn't have traditional managers, but lead servers with different managerial responsibilities. Tara Edie, for example, is a Lead Server who also runs PR and Marketing for the brand. 7shifts has been able to keep us within our targets and budgets with such ease and efficiency.

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MRM EXCLUSIVE: Can Technology Help Solve the Restaurant Labor Shortage?

Modern Restaurant Management

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. Managers, servers, kitchen staff all filled in on roles to handle the increasing volume of online orders as the country embraced digital dining.

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How Technology Tools Help Restaurateurs Do More With Less

Modern Restaurant Management

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. But it doesn’t stop there.

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Despite Improved 2024 Outlook, Labor, and Other Risks May Drag Restaurants Down

Modern Restaurant Management

Insurers are adding wage and hour exclusions to policies and reducing limits in response to class-action litigation filed by servers and other front-of-house staff. Look for guidance on insurance strategies aligned with your risk profile and budget. Increase workforce engagement through benefits.