Les Roches

MARCH 16, 2023

Also known as F&B management, this is a chance to work with diverse teams and build customer relationships. You’ll experience different aspects of the food and beverage industry, including menu planning, kitchen operations, and financial management.

Menu Planning 98

Menu Planning Beverage Operations Customer Service Hospitality Management 98

Modern Restaurant Management

JUNE 30, 2021

Personalization of offers – as part of loyalty programs or across owned and paid channels – will provide highly valuable and contextual customer interactions that more efficiently drive customer behavior. Managing down third-party fees will improve margins as labor costs continue to rise.

Kitchen Operations 203

Kitchen Operations Back of House Budgeting Customer Service 203

Lithos POS

DECEMBER 19, 2023

To keep kitchen operations efficient kitchen managers must control inventory, order supplies, and maintain kitchen hygiene standards. They communicate with the administrative team, particularly the General Manager, to streamline kitchen operations, implement menu changes, and address any kitchen-related issues.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Synergy Suite

MARCH 20, 2024

Front of house staff also work closely with kitchen employees to ensure that orders are delivered promptly and accurately. In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations.

Front of House 52

Front of House Back of House Server Customer Service 52

Les Roches

JUNE 5, 2023

Hotel and Restaurant Management involves planning, organizing, and controlling operations in the tourism industry. The focus is on delivering exceptional customer service and maximizing profits. The staff here are responsible for much of the customer-facing parts of the business.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

Synergy Suite

JUNE 27, 2023

This information feeds into cash management systems, enabling accurate financial reporting, cost analysis, and budgeting. This facilitates accurate financial reporting, cost analysis, and budgeting. This allows for accurate financial reporting, budgeting, and forecasting.

POS Systems 52

POS Systems Scheduling Information Procurement 52

Lithos POS

SEPTEMBER 27, 2023

Streamlining Customer Management Managing customers is a crucial element in a restaurant business. To increase your sales and boost customer retention you need to provide exceptional customer service. POS helps you to provide a seamless customer experience. And CRM-integrated POS helps you with that.

POS Systems 69

POS Systems Accounting Front of House Server 69