Hotel Owner

MARCH 24, 2023

The Luxury Lodges team will handle all rental instructions, from bookings to ongoing maintenance and housekeeping. Buyers can also sublet the property and are not subject to council tax or stamp duties.

Housekeeping 105

Housekeeping Maintenance Catering Pricing 105

SiteMinder

OCTOBER 11, 2022

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Making beds.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Ease of Access: In current times, customers expect a highly streamlined experience all throughout – pre-booking, during and post-booking.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

STAAH

MARCH 26, 2024

In today’s digital age, social media has become a powerful tool for hotels to engage with guests, build brand awareness, and drive bookings. Behind-the-Scenes Sneak Peeks: Highlight the daily operations of your hotel, such as real-time kitchen or event preparations, housekeeping routines, or maintenance activities.

Travel and Tourism 91

Travel and Tourism Guest Satisfaction Housekeeping Events 91

Hotel Business

JANUARY 30, 2023

Bed bug infestations are lightning rods for lawsuits, negative media attention and poor reviews on booking sites. Alternatively, housekeeping staff can be trained to conduct these impromptu inspections during linen exchange and room turnover. There is a very high psychological and emotional impact that bed bugs have on your guests.

Housekeeping 109

Housekeeping Maintenance Information Article 109

SiteMinder

OCTOBER 11, 2022

Duties include greeting guests, making bookings, taking phone requests and managing complaints. From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. Housekeeping positions in a hotel. Housekeeping positions in a hotel.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Revenue Hub

OCTOBER 25, 2023

Hotels using advanced revenue management technology can quickly adjust rates hundreds or even thousands of times each day based on more frequent trends and booking behavior updates. When hotels operate at capacity, it’s crucial for the front desk, housekeepers, maintenance workers, IT, marketing, and more to be in complete alignment.

Book 92

Book Housekeeping Maintenance Information 92

Revenue Hub

OCTOBER 14, 2022

Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators: Robust Booking Experience. Major brands remain fixated on providing a consistent, high-quality booking experience across all digital channels, and now independent hoteliers have the tools to do the same.

Book 86

Book Housekeeping Communication Information 86

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. The booking window is short and sharp, ranging from 15 to 38 days, in our experience. This will help manage expectations and avoid conflicts.

Concierge 105

Concierge Housekeeping Maintenance Book 105

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Maintenance and Repairs Hotels must be in top condition to ensure guest satisfaction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

Hotel Business

SEPTEMBER 28, 2023

When the offering launches, which is expected in the coming weeks, World of Hyatt members will have direct booking access to a collection of short-term private home rentals from beachfront escapes to mountainside ski chalets, where they can earn and redeem points beyond the traditional hotel stay.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

Hotel Owner

APRIL 11, 2024

For us, it’s all about juggling different guest requests, keeping on top of housekeeping and maintenance jobs, and managing bookings while making it appear seamless to guests. That’s why our hotel lobby is light, bright, and colourful, and we’ve employed a passionate, enthusiastic team to greet our guests.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Maintenance Book 52

Hotel Owner

MARCH 15, 2023

Consider digital marketing, social media, and content marketing to build your brand and drive bookings. Key Positions Recruit for critical roles, including general manager, front desk staff, housekeeping, and maintenance, to ensure smooth operations. This will improve your website’s visibility and increase organic traffic.

Book 105

Book Housekeeping Marketing Training 105

Revenue Hub

DECEMBER 12, 2022

Use your PMS’ housekeeping report to ensure that each room is clean and sanitized. A cloud-based PMS like WebRezPro enables housekeeping staff to access and update their cleaning schedule on the go from a mobile device. . They don’t have to cross their fingers and hope for the best when travelers request an early check-in.

Housekeeping 82

Housekeeping Training Reservations Sanitation 82

SiteMinder

SEPTEMBER 10, 2023

It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. On the revenue side, categorise income into room bookings, food and beverage sales, spa services, conference facilities, and any other ancillary services. A note for seasonal hotels.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

SiteMinder

OCTOBER 11, 2022

Hotel management software is technology that allows hotel operators and owners to streamline their administrative tasks while also increasing their bookings in both the short and long-term. Management software that is integrated with a website builder allows you to accept direct online bookings and develop a user-friendly website.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

SiteMinder

JANUARY 8, 2024

Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Housekeeping management: Rostering housekeeping staff, and ensuring they know when and where to clean, can be a surprisingly tricky and time-consuming job. work hours.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

Revenue Hub

NOVEMBER 21, 2022

Think: your website, live chat agents, booking engine, social media profiles, etc. Guests have come to expect that many processes are automated; for example, when they book through a hotel’s booking engine, they expect an automated confirmation email to be delivered immediately. . Find ways to go above and beyond.

Book 81

Book Communication Housekeeping Article 81

Les Roches

JULY 11, 2023

One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

SiteMinder

JANUARY 8, 2024

Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Housekeeping management: Rostering housekeeping staff, and ensuring they know when and where to clean, can be a surprisingly tricky and time-consuming job. work hours.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

eZee Absolute

NOVEMBER 8, 2023

A survey conducted by Hotel Internet Services found that 85% of guests reported that the quality of the hotel’s Wi-Fi affected their decision to book a specific hotel location or brand. Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. Get my point?

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Revenue Hub

JUNE 15, 2023

When operations are stressed, there is a downstream impact on property maintenance, guest experience, reviews, and eventually revenue. Take housekeeping for example. While housekeeping software undoubtedly affords smoother hotel operations, it is difficult to provide a hard and fast ROI figure for hotel owners.

Housekeeping 52

Housekeeping Article Maintenance Book 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JANUARY 8, 2024

From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. Cost-efficiency By automating tasks such as booking management and front desk services, companies can reduce labor costs.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Revenue Hub

DECEMBER 8, 2023

This necessitates a shift to technology infrastructure that supports keyless room entry, virtual check-ins, guest notifications, mobile tipping, and bookings. Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%.

Travel and Tourism 99

Travel and Tourism Procurement Maintenance Information 99

Revenue Hub

MAY 16, 2023

Every dollar of revenue comes at a cost: labor, utilities, supplies, commissions, fees, maintenance, among many others. We all know that guest preferences and behaviors change over time: what they valued yesterday may not be what drives their booking decisions and loyalty today. is anything but trivial.

Budgeting 81

Budgeting Housekeeping Article Maintenance 81

Hotelogix

FEBRUARY 4, 2024

You can see which rooms are available, which are booked, and which guests are checking in and out. Housekeeping A clean and well-maintained room is essential for guest satisfaction. With hotel management software, you can manage your housekeeping operations more efficiently. 

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Les Roches

AUGUST 12, 2022

Part of your role can include managing a group of departmental managers and overseeing budgets, sales targets, recruitment, customer complaints, building maintenance, housekeeping, and all licensing and health and safety regulations. Housekeeping manager In larger hotels, you might find a dedicated housekeeping manager.

Communication 52

Communication Housekeeping Customer Service Training 52

SiteMinder

OCTOBER 10, 2022

A similar question with the relevant software or program can be used for roles such as night duty manager, restaurant manager, maintenance supervisor or really any role that requires using a certain computer system. Hotel housekeeping interview questions. Do you have any previous housekeeping experience?

Housekeeping 52

Housekeeping Customer Service Communication Concierge 52

SiteMinder

SEPTEMBER 13, 2022

Different areas across a hotel’s operations benefit from using SOPs in different ways: there are the customer-facing front-office, sales and marketing and F&B operations, and back-of-house operations including housekeeping, maintenance, food production teams and beyond. Decide what needs an SOP and what does not.

Document 75

Document Training Reservations Information 75

Larry Mogelonsky

DECEMBER 11, 2023

But while decreasing the cost per acquisition to then increase gross profit per booking is a noble objective, hotels may still be hamstrung by a combination of out-of-service (OOS) and out-of-order (OOO) rooms, throttling occupancies, when demand exists, by as much as 5%. How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Les Roches

OCTOBER 30, 2023

Online travel agencies (OTAs) and booking platforms have revolutionized the way guests make reservations, offering greater convenience and access to a wide range of accommodation options. Rising operational costs: Running a hotel involves significant operational costs, including staff salaries, maintenance, and utility expenses.

Concierge 52

Concierge Travel and Tourism Information Catering 52

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Online deals are booked by genuine guests and major transactions are paid in advance. Housekeeping issues Challenge Cleanliness is a basic requirement of every guest.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

Xotels

NOVEMBER 2, 2021

Think of sending a welcome email (providing basic information and confirming their booking) followed by an email shortly before the guest´s arrival (directions to the hotel, parking information, things to do, products and services in the hotel incl. Housekeeping . bookable options). Internal collaboration tools.

Communication 52

Communication Housekeeping Information Article 52

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

DECEMBER 20, 2023

No matter which definition you use, the ultimate goal of all hotel businesses is the same: to attract more guests, fill more rooms, and maximise the value of every booking. For example, increasing web traffic by 50% and direct bookings by 15%) When do you want all this to happen? Where do you want to be? Within the next 12 months?

Book 59

Book Housekeeping Pricing Communication 59