SiteMinder

OCTOBER 11, 2022

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

SiteMinder

OCTOBER 11, 2022

Duties include greeting guests, making bookings, taking phone requests and managing complaints. As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel general manager. Sales manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52