Book Housekeeping Maintenance Vendor Management 
SiteMinder
OCTOBER 11, 2022
Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.
SiteMinder
OCTOBER 11, 2022
Duties include greeting guests, making bookings, taking phone requests and managing complaints. As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel general manager. Human resources manager.
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