InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

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Housekeeping Book Guest Satisfaction Information 130

Revenue Hub

SEPTEMBER 5, 2023

By having accurate and up-to-date information, hotels can avoid overbooking, allocate rooms more effectively, and provide guests with a seamless check-in experience. Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand.

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Pricing Reservations Training Article 99

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. Personalization is critical.

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Revenue Hub

JULY 11, 2023

This allows your hotel to maximize revenue during high-demand periods and stimulate bookings during slower periods. This involves tracking your competitors’ room rates, promotional offers, new services, and guest experience strategies. This could involve dynamic pricing, special promotional offers, or targeted marketing campaigns.

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SiteMinder

OCTOBER 5, 2023

It allows you to manage bookings, adjust nightly rates, availability, and streamline inventory management. This global exposure means that hotels, regardless of size or location, have the opportunity to attract travellers from various regions, enhancing their booking potential. A particularly useful feature is the rate management tool.

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SiteMinder

OCTOBER 10, 2023

Without undertaking accurate hotel forecasting, you’ll have no accuracy when it comes to predicting your future booking volume. Segment market Market segmentation involves categorising your target audience based on various criteria like demographics, booking channels, or purpose of visit. Booking pace. Market segments.

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Book Pricing Reservations Accounting 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

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Housekeeping Guest Satisfaction Book Maintenance 52

SiteMinder

DECEMBER 7, 2023

Hotel rate management is the process of strategically pricing rooms to attract guests while also maximising revenue. This process requires continuous analysis of market trends, booking patterns, and competitor strategies. If it’s a quiet time you can lower your rates to coax more guests in.

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Pricing Book Marketing Events 59

Les Roches

DECEMBER 27, 2023

Guest experience Guest experience includes all the interactions between guests and a business. It is shaped by the quality of guest services, the atmosphere of the business or venue and the overall level of customer care.

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Guest Services Definition Customer Service Concierge 52

SiteMinder

OCTOBER 10, 2022

It’s important to note that STR reports or STAR reports aren’t related to star ratings that help you gauge guest satisfaction. How did special events or seasonal fluctuations contribute to my hotel’s performance? From distribution and marketing, to bookings and payments, we partner with you to succeed on your terms.

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Marketing Pricing Demo Special Events 52