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Automation in the Hotel and Motel World

InnQuest

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

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How travel technology is changing for hotels

SiteMinder

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction.

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Hotel costs: How to reduce expenses and boost revenue

SiteMinder

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Guest experience Guest experience includes all the interactions between guests and a business. It is shaped by the quality of guest services, the atmosphere of the business or venue and the overall level of customer care.