InnQuest

APRIL 3, 2023

Creating a Roadmap for Hotel Operations Creating a roadmap for hotel operations helps prioritize tasks and initiatives, improve communication, and ensure everyone is working towards the same goals. This includes implementing mobile check-in and keyless entry , using guest messaging platforms, and providing digital guest directories.

Property Management 222

Property Management Training Guest Satisfaction Special Events 222

Hotelogix

JANUARY 31, 2024

It's not just about the amenities or the quality of the room; it's about the entire journey of your guests, from the moment they consider booking to the moment they leave your property and even beyond. It's the overall feeling, impression, and satisfaction a guest takes away from their stay.

Guest Services 130

Guest Services Customer Service Demo Book 130

Revenue Hub

SEPTEMBER 5, 2023

By having accurate and up-to-date information, hotels can avoid overbooking, allocate rooms more effectively, and provide guests with a seamless check-in experience. Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand.

Pricing 100

Pricing Reservations Training Article 100

Revenue Hub

JULY 24, 2023

Reputation : Make sure that seasonal closure is communicated effectively to potential customers. You don’t want to damage your reputation by having guests unable to book during their preferred dates without understanding why. Strategies to attract more guests could include. Value-add offerings: Do not discount.

Maintenance 83

Maintenance Travel and Tourism Special Events Guest Satisfaction 83

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52