Les Roches

DECEMBER 7, 2022

Hospitality, however, shouldn’t be confused with customer service. Hospitality focuses on making customers feel welcome, comfortable and happy, while customer service is about meeting customers’ needs and helping them solve problems. Travel and Tourism.

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Revenue Hub

JULY 24, 2023

The demand for hotel accommodations is closely linked to the demand for travel to a specific destination. NB: This is an article from Demand Calendar Factors such as the destination’s appeal for tourism, business events, cultural festivals, and other attractions are the primary drivers of the demand for overnight stays.

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SiteMinder

NOVEMBER 22, 2023

This technology is applicable to almost every industry thanks to customer interaction – a prime area for smart tech to be implemented. The travel industry is a massive target for newer, smarter, more automated, personalised, and predictive processes. There are some apps specific to travel too, like ‘Lola’ and ‘Pana’.

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Les Roches

MARCH 16, 2023

Do you dream of a career within the luxury travel sector? Whether you are hoping to learn more about the qualifications you require or wish to understand how to start your career in luxury travel, we explore how to become a luxury hotel advisor and answer some frequently asked questions in this article. What do luxury travel advisors do?

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Les Roches

JULY 11, 2023

Are you interested in a career in the travel and tourism industry? One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings. Among the most important qualities are communication skills. Do you enjoy interacting with and supporting people?

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Xotels

MAY 27, 2022

As a hotel management company with clients around the world, we have seen these trends in the tourism and hospitality industry take shape and evolve. of people who travel do so “to open my mind to new cultures and experience”. Offering package deals for a fixed fee enables to target market where customers desire more specialized stays.

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Modern Restaurant Management

DECEMBER 28, 2020

With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. Starting in April, our data shows that venues will be booked 7 days a week. Karen Schloss of New Jersey-based dsc/ diaz • schloss communications.

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SiteMinder

OCTOBER 11, 2022

Travellers love to find inspiration through video-based content. When done well, video marketing can be an effective way of promoting your hotel, building your brand awareness and driving bookings. For hotel marketers, video marketing should be a priority when creating strategies to attract bookings. Table of contents.

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Modern Restaurant Management

DECEMBER 17, 2020

With travel and larger gatherings constrained due to the pandemic, gift cards are a popular choice. 22 percent of customers are looking to buy restaurant merchandise. 22 percent of those polled are interested gifting recipe books. ” The gift of food. 18 percent of respondents were interested in cocktail kits.

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InnQuest

JULY 11, 2022

Recent times have seen modern, online marketing strategies revolutionize the landscape of the tourism and hospitality industry. The digitalization of modern life has led to an enormous rise in the number of online bookings due to several factors, the primary ones being its convenience and cost-effectiveness.

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Xotels

NOVEMBER 23, 2023

These Ryokans were like cosy rest stops for travellers, marking the early roots of the hospitality scene. These inns weren’t just places to sleep; they were cultural hubs, offering rest and stories to tired travellers navigating their way through a world that was becoming more interconnected.

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Xotels

NOVEMBER 23, 2023

These Ryokans were like cosy rest stops for travellers, marking the early roots of the hospitality scene. These inns weren’t just places to sleep; they were cultural hubs, offering rest and stories to tired travellers navigating their way through a world that was becoming more interconnected.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

FEBRUARY 1, 2021

Brands able to do that are six times more likely to create loyal customers, and loyal customers are six times more likely to give a brand the benefit of the doubt in tough circumstances.” ” Customer Desire and Brand Delivery. Pandemic Shaping Customer Service. Travel Plans for 2021.

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SiteMinder

DECEMBER 7, 2023

For instance, giving guests wearable technology and collecting data could allow hotels to understand when the most popular check-in and check-out times are, or when most people go to the pool or book in for a massage. The more time you can save the better your service will be, and the more revenue you can drive.

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