SiteMinder

OCTOBER 15, 2023

What are booking channels? Booking channels are platforms by which your hotel can accept reservations online or offline. Examples of booking channels include your own website, online travel agents like Booking.com, metasearch sites like Google, traditional travel agencies, global distribution systems (GDS), and more.

Book 59

Book Travel and Tourism Reservations Blog 59

STAAH

JANUARY 29, 2024

STAAH, a leading global provider of hotel guest acquisition and management technology, has announced completion of its integration with Holidu, a German vacation rental platform that booked 1.5 Mutual customers can now capitalise on the booking USD 100 billion vacation rental industry. million guests in 2023.

Book 77

Book Catering Customer Service Business Development 77

Revenue Hub

NOVEMBER 22, 2023

This article will take you through the essentials of customer segmentation and show you how to use this powerful tool to increase bookings significantly. Think of it as a strategy to classify guests based on shared characteristics, enabling you to cater to each guest’s unique needs more effectively.

Article 102

Article Book Communication Marketing 102

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool.   As technology continues to reshape the hospitality landscape, the importance of an effective reservation system cannot be overstated—it's the key to unlocking efficiency and excellence in modern hotel management.

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Reservations Book Information Guest Satisfaction 100

Revenue Hub

APRIL 26, 2024

This is followed by the IBE, with 38% of hotels enjoying fully integrated online booking solutions. It is also affecting their capacity to use the data gathered from the various apps within the IT stack to create valuable guest insights that enable the provision of highly personalized services, communications and experiences.”

Article 87

Article Catering Communication Property Management 87

STAAH

FEBRUARY 14, 2024

Among the notable players in this domain is STAAH, offering a CRS that goes beyond the conventional, providing a unified and simplified booking tool for hoteliers. STAAH CRS takes this functionality a step further by offering a user-friendly interface that empowers reservation agents to effortlessly manage bookings.

Reservations 87

Reservations Book Guest Satisfaction Pricing 87

InnQuest

SEPTEMBER 21, 2022

For frequent travellers, such as those regularly travelling for business, a dependable hotel or motel that meets their needs consistently is likely to get repeat bookings from them. This form of free advertising is a sure way to drive up bookings. How to Exceed Guest Expectations. Cleanliness. Digital Keys and Mobile Check-In.

Communication 130

Communication Customer Service Guest Satisfaction Book 130

InnQuest

NOVEMBER 21, 2022

People are eager to explore new places and make up for lost time, but what are their new preferences and how can your property cater to them? Since the demand for travel is not slowing down, properties should continue to invest in digitisation to improve overall efficiency and provide a better guest experience.

Housekeeping 130

Housekeeping Book Property Management Pricing 130

InnQuest

MARCH 1, 2023

This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently. Due to the pandemic, businesses increased the number of communication channels/platforms, adding an average of 3.5 What is guest communication in the hotel industry?

Communication 219

Communication Reservations Book Information 219

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. What is the Hostelworld inbox? But what does Hostelworld actually do?

Communication 52

Communication Reservations Guest Satisfaction Book 52

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Hotels need to invest in robust online marketing strategies, strengthen their online presence, and actively manage their reputation on review platforms to stand out.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Hotelogix

NOVEMBER 3, 2023

And, the most important factor for the success of this industry is effective communication – both internally and externally. Listen to your customer Listening to your customer is not just about acknowledging their complaints, picking up the phone or catering to their demands at your front desk.

Communication 233

Communication Travel and Tourism Property Management Customer Service 233

eZee Absolute

JANUARY 24, 2024

Besides, with the increasing trend toward online bookings and digital payments, hotels that integrate effective payment gateways stay competitive in the industry. Seamless Integration Choose a payment gateway that seamlessly integrates with your property management system (PMS), booking engine, and restaurant software.

Guest Satisfaction 59

Guest Satisfaction Book POS Systems Catering 59

eZee Absolute

NOVEMBER 29, 2022

Booking experience. Guest and booking management. Communication. Homestays are indisputable means to cater to the growing demands of travelers. It wouldn’t be wrong if I say that a huge number of property owners today want to become homestay hosts, instead of running any other hospitality business.

Book 52

Book Communication Property Management Blog 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. The most important skill in hotel management is communication.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

eZee Absolute

JANUARY 9, 2023

But is your hotel prepared to cater to them? How to Attract Digital Nomads To Your Property? Offer flexible booking and payment options. Provide amenities that cater to their needs. Partner with local businesses and communities. Offer flexible booking and payment options. Don’t fret, if not!

Book 52

Book Catering Reservations Marketing 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. The most important skill in hotel management is communication.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Boutique Hotel News

MARCH 6, 2023

Beach Retreats, the group’s self-catering brand, is also expanding and recently completed its first acquisition in Cornwall which this year will be developed to create the brand’s first coastal aparthotel, blending the independence of traditional self-catering with the best of lifestyle hotels.

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Travel and Tourism Marketing Catering Business Development 254

SiteMinder

OCTOBER 11, 2022

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.

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Front of House Housekeeping Maintenance Back of House 59

Xotels

APRIL 3, 2024

Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. Communication: Maintain open lines and avoid silos with stakeholders and departments to ensure everyone is aligned with revenue goals and strategies.

Pricing 52

Pricing Book Budgeting Marketing 52

SiteMinder

FEBRUARY 25, 2024

What is a hotel booking plugin? Direct booking plugins are apps that will further reduce your reliance on OTAs by bringing more features and greater functionality to your existing booking engine. Table of contents Why are booking plugins so powerful? This means they can serve many different purposes.

Book 52

Book Reservations Pricing Communication 52

Les Roches

JANUARY 8, 2024

From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. Cost-efficiency By automating tasks such as booking management and front desk services, companies can reduce labor costs. Sometimes simple systems can cater perfectly well to everything you need.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

eZee Absolute

JANUARY 9, 2024

Payment processing solutions can be integrated with your existing systems too, like your hotel PMS, channel manager, booking engine, or restaurant POS. The versatility of these terminals not only caters to guest preferences but also makes the check-in and check-out processes easier.

Budgeting 59

Budgeting Training Information Communication 59

Revenue Hub

MAY 17, 2024

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. This is how you elevate your property to being well loved by guests.

Marketing 82

Marketing Travel and Tourism Book Communication 82

InnQuest

AUGUST 15, 2023

Look no further; here’s everything you should know about the world of hotel channel management and more. The hospitality industry is experiencing a constant surge in online hotel bookings in today’s fast-paced and interconnected world. This is why hotel channel manager software is in demand nowadays.

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Reservations Book Property Management Pricing 130

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. What are the key highlights and benefits of roomMaster Anywhere?

Book 130

Book Blog Property Management Housekeeping 130

Hotelogix

OCTOBER 18, 2023

Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more. This integration streamlines communication and data sharing across departments. These insights aid in strategic decision-making and improving services.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. This is how you elevate your property to being well loved by guests.

Marketing 90

Marketing Book Travel and Tourism Communication 90

SiteMinder

MAY 8, 2024

These apps integrate functionalities like online booking, check-in/out processes, room service management, and guest feedback into one accessible platform. Apps that facilitate mobile check-in, tailor room preferences to individual needs, and enable real-time communication make guests feel valued and taken care of.

Guest Satisfaction 52

Guest Satisfaction Book Demo Reservations 52

Modern Restaurant Management

DECEMBER 17, 2020

Nearly a half (48 percent) of consumers are looking to pre-made/catered dinners, meal kits and takeout for their holiday meals. Consumers are looking towards pre-made/catered meals (15 percent), take-out (18 percent), and meal kits (15 percent) in place of meal prep for one of their holiday or New Year’s meals.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

InnQuest

JANUARY 27, 2023

As more customers turn to channels such as mobile app s for online booking, hotels will need to continue investing in digital offerings. As guest preferences change and new technologies are developed, having a future-proof Property Management System that can support these changes and meet customer needs will make all the difference.

Travel and Tourism 130

Travel and Tourism Reservations Property Management Book 130

SiteMinder

NOVEMBER 14, 2023

Lodgify primarily focuses on providing vacation rental owners and property managers with tools to build their own websites, manage reservations, and streamline their operations. It’s often used by rental owners and property managers to grow bookings. What is Lodgify compared to SiteMinder?

Book 52

Book Reservations Demo Catering 52

SiteMinder

JULY 24, 2023

A hotel reservation form is a crucial tool for hoteliers, providing a structured method for guests to book their stay. This form is a key point of interaction between the hotel and the guest, and its design and functionality can significantly impact the guest’s booking experience.

Reservations 52

Reservations Book Information Guest Satisfaction 52

eZee Absolute

NOVEMBER 18, 2022

Meaning, accommodation providers need to constantly upgrade themselves to cater to the needs and wants of people. Communication strategies. Revenue management. Hotel management system. Have you worked on your hotel to cater to guests’ new needs and wants? . Communication strategies. Table of Content.

Travel and Tourism 98

Travel and Tourism Communication Catering Blog 98

Metasphere

MAY 12, 2022

Giving hoteliers access to a condensed guest profile view so employees, like the guest relations teams, can get access to 360-degree actionable insights over the guests’ demographics, stay behavior, communication methods, their preferences and more. Group guests into distinctive segmentation for personalized communications.

Information 52

Information Marketing Communication Presentation 52

SiteMinder

FEBRUARY 1, 2024

All tasks are integrated between our website, booking page, and property management system - effective handling of booking channels, thereby increasing revenue, and most importantly, improving our customer experience.”

Travel and Tourism 52

Travel and Tourism Procurement Blog Book 52