SiteMinder

OCTOBER 11, 2022

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

SiteMinder

OCTOBER 10, 2023

This includes fixed costs like rent or mortgage, salaries, and utilities, as well as variable costs like supplies, maintenance, and marketing. Fixed and variable costs – Regularly review both fixed and variable costs, including staffing, utilities, maintenance, marketing, and distribution costs.

Pricing 59

Pricing Maintenance Communication Marketing 59

7 Shifts

MAY 3, 2021

Department-based budgeting When you integrate 7shifts with one of our many industry-leading restaurant-specific POS partners , you can use your sales data to make more accurate projections for the staff you’ll need. Manager Log Book Managers get a communication upgrade, too. No more confusion when they arrive for their shift.

Server 148

Server Budgeting Scheduling Communication 148

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. The great news is that an effective digital marketing strategy can be designed and implemented to fit just about any marketing budget. Google Rankings and Google My Business.

Marketing 199

Marketing Communication Maintenance Budgeting 199

Hotel Business

MARCH 16, 2023

Booking source In 2019, OTA-sourced bookings made up 57% of all reservations, while non-OTA bookings made up the remaining 43%. During the pandemic, there was a significant shift toward direct bookings due to decreased advertising budgets for OTAs. The next most popular length of stay was three-four nights.

Book 52

Book Maintenance Pricing Budgeting 52

Hotel Business

DECEMBER 15, 2022

Some third-party booking companies, like Expedia, have added “electric vehicle charging” as a specific search filter on their websites. Here’s an overview of what the process generally looks like for a hotel: The first step is to set a budget. Hotels should explore all applicable incentive programs to maximize their budget.

Budgeting 59

Budgeting Maintenance Download Reservations 59

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Maintenance and Repairs Hotels must be in top condition to ensure guest satisfaction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

Xotels

APRIL 3, 2024

Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? property maintenance) and comparatively low variable costs (e.g., What Makes Hotels Suitable to Apply Revenue Management? What Does the Process of Revenue Management Look Like?

Pricing 52

Pricing Book Budgeting Marketing 52

Blue Magnet Interactive

DECEMBER 20, 2023

When renting, any maintenance or property issues become the landlord’s responsibility to address. Bookings That Count: Direct Bookings, Direct Success Effective digital marketing is not just about creating awareness; it’s about converting that awareness into direct bookings.

Marketing 52

Marketing Training Book Budgeting 52

Revenue Hub

MAY 16, 2023

Every dollar of revenue comes at a cost: labor, utilities, supplies, commissions, fees, maintenance, among many others. We all know that guest preferences and behaviors change over time: what they valued yesterday may not be what drives their booking decisions and loyalty today. is anything but trivial.

Budgeting 79

Budgeting Housekeeping Article Maintenance 79

Hotel Business

AUGUST 11, 2023

Guests want to get back to some of the full experience, and menus and cocktail books are part of that. Cost of maintenance and equipment: Maintenance costs have always been challenging since time immemorial in all industries, but in food & beverage, the costs bite more into the lower margin products.

Maintenance 52

Maintenance Catering Pricing Budgeting 52

Les Roches

JULY 11, 2023

One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

Revenue Hub

JULY 26, 2023

For a same day mid-week booking in May, the cheapest room at the Hilton is £260, while the Premier Inn flex rate is £255 (the non-flex, pay now, no change rate is £217). Another factor to consider is business on the books and booking pace. We might expect a bigger difference in price, but there’s not much in it.

Pricing 91

Pricing Book Marketing Article 91

Serviced Apartments

OCTOBER 13, 2022

As a result, the company is currently on track to exceed the 2022 budget of £13.2 Sherpa, whose platform includes maintenance, cleaning and operations for property owners, and sister company Festival Flats, 15 hand-picked festival rooms and apartments in Edinburgh and Glasgow, has now become part of ALTIDO’s inventory. million revenue.

Property Management 52

Property Management Maintenance Property Development Budgeting 52

Boutique Hotelier

JANUARY 16, 2023

Of course, there is one problem with trend pieces such as this and that is most people don’t have the luxury of a massive bathroom in their house or the budget to update their bathroom every year. Swapping out tiles for stone slabs will make cleaning your shower much more low-maintenance, as you will no longer need to worry about grout.

Maintenance 86

Maintenance Definition Budgeting Book 86

Revenue Hub

DECEMBER 8, 2023

This necessitates a shift to technology infrastructure that supports keyless room entry, virtual check-ins, guest notifications, mobile tipping, and bookings. This allows for proactive maintenance, saving money in the long run. Additionally, hotels should consider creating experiences compatible with an increasingly hybrid workforce.

Travel and Tourism 97

Travel and Tourism Procurement Maintenance Information 97

eZee Absolute

JANUARY 9, 2024

Payment processing solutions can be integrated with your existing systems too, like your hotel PMS, channel manager, booking engine, or restaurant POS. Meets Your Budget: Last but not least, evaluate the total cost of ownership, including setup fees, transaction charges, and ongoing maintenance costs.

Budgeting 59

Budgeting Training Information Communication 59

7 Shifts

AUGUST 10, 2020

Don’t have the budget for any filing products? Manager Log Book If you put your manager log book down on your desk, you run the risk of it becoming another forgotten element in your back office. Featured Resource: Online Manager Log Book Software.

Document 140

Document Scheduling Book Accounting 140

Hotel Business

SEPTEMBER 15, 2023

This helps you understand if there is market compression or depression that your on-books have not yet reflected, giving you the heads up to course-correct. Future bookings are often the first indicators of whether business is growing or declining. Myth #3: We need to pause rolling out an RMS to focus our budget on marketing.

Special Events 64

Special Events Pricing Accounting Events 64

Les Roches

DECEMBER 7, 2022

Timeliness : Today’s customers expect services, including bookings and check-ins, to be fast and seamless. On the other hand, maintenance staff disappear into the background so as not to intrude on a customer’s experience. Examples of hospitality experiences. While front desk staff should be friendly, helpful and present.

Travel and Tourism 52

Travel and Tourism Hospitality Management Customer Service Book 52

SiteMinder

JANUARY 8, 2024

This can include business people, long-stay travellers, budget travellers and backpackers. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Extras are an added expenditure that guests will only realise they want during the booking process. work hours.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

eZee Absolute

SEPTEMBER 21, 2023

They empower travelers to make informed decisions about where they’ll stay, reducing uncertainty and increasing the likelihood of bookings. The ability to virtually walk through rooms, assess amenities, and gauge the overall atmosphere enhances the booking experience, reducing the likelihood of surprises upon arrival.

Book 52

Book Information Marketing Guest Satisfaction 52

SiteMinder

JANUARY 8, 2024

This can include business people, long-stay travellers, budget travellers and backpackers. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Extras are an added expenditure that guests will only realise they want during the booking process. work hours.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? Salary range: $66,000 to $93,000.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

7 Shifts

JULY 31, 2020

Once Mattenga’s switched to 7shifts and integrated their Toast POS, they could easily build schedules that stayed within their target labor percentage with the weekly labor budget tool—allowing them to set sales and labor targets based on their projected sales to efficiently schedule staff. Whenever there are mistakes, it gets documented.

Scheduling 148

Scheduling Document POS Systems Communication 148

SiteMinder

MAY 12, 2023

Expenses – Money going out to pay for upkeep and maintenance of your property and services (e.g Whether it’s budgeting, forecasting , or cost planning, accounting makes it much more effective. If rooms are oversold and there are double bookings and cancellations, this negatively affects revenue across the board.

Accounting 52

Accounting Maintenance Document Pricing 52

Hotelogix

FEBRUARY 4, 2024

You can see which rooms are available, which are booked, and which guests are checking in and out. Maintenance requests: If a guest reports a maintenance issue, you can create a maintenance request, assign it to a staff member, and track its progress. You'll always know which rooms are ready for guests.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Les Roches

JANUARY 19, 2024

Distribution channels principally include online travel agencies or direct bookings through your website or booking call centers. you’ll need a detailed breakdown of overheads such as staff wages, utilities, marketing efforts, and ongoing maintenance. If you’re trying to answer the question ‘How much does it cost to own a hotel?’

Marketing 52

Marketing Book Accounting Procurement 52

The Restaurant Times

DECEMBER 3, 2021

Working within your budget’s limits is critical, as is developing an effective company plan that accounts for all employees, food, beverages, entertainment, maintenance, promotion, cleaning, and bills. Host comedy nights, poetry nights, or even book reading sessions at your pub and see the difference in footfall.

Events 52

Events Special Events Accounting Maintenance 52

SiteMinder

OCTOBER 9, 2022

Handling departmental goal setting and budget, including negotiations with third parties on commissions. System maintenance and ongoing training and education. Delivering day-to-day as well as promotional strategies in support of key revenue management metrics, such as ADR, RevPAR, occupancy and channel mix.

Pricing 59

Pricing Information Blog Reservations 59

Les Roches

AUGUST 12, 2022

Part of your role can include managing a group of departmental managers and overseeing budgets, sales targets, recruitment, customer complaints, building maintenance, housekeeping, and all licensing and health and safety regulations. Revenue management. In hotel revenue management , you’ll be responsible for optimizing hotel revenue.

Communication 52

Communication Housekeeping Customer Service Training 52

Xotels Hotel Revenue Management

NOVEMBER 11, 2019

There are various types of tools available for your hotel to carry out a thorough, accurate forecast, which differ depending on your needs and budget. Additional key metrics include any planned renovations and maintenance operations during the off-season, and the impact of any tax payment or interest rate obligation changes.

Reservations 52

Reservations Accounting Book Information 52

Hotelogix

OCTOBER 18, 2023

Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more. 👉Determine your budget for the POS system implementation, including software costs, hardware requirements, training, and support.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

7 Shifts

JULY 16, 2021

Maintenance, too, is often included in rental agreements. The downsides to this are that maintenance costs are also covered by you. In his classic book, Setting the Table, Danny Meyer outlined his process for hiring at Union Square Hospitality Group—the 51% solution. Coffee Shop Technology. Prioritize fit over skill.

Scheduling 183

Scheduling Marketing POS Systems Pricing 183

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine. How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Xotels

NOVEMBER 23, 2023

Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Hotel management oversees effective housekeeping and maintenance procedures, ensuring well-maintained, hygienic, and aesthetically pleasing premises.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Hotel management oversees effective housekeeping and maintenance procedures, ensuring well-maintained, hygienic, and aesthetically pleasing premises.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40