SiteMinder

SEPTEMBER 7, 2023

Late check out and early departure fees These fees give guests the flexibility to extend their stay beyond standard check-out times or leave before their scheduled departure, while compensating the hotel for the inconvenience caused in room turnover. Stay away!”. SiteMinder is here to help you unlock this untapped potential.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

SiteMinder

NOVEMBER 22, 2023

Don’t just host the experience; be the experience Discover how SiteMinder can transform your event management and booking potential. They must also manage budgets, negotiate with vendors, and handle any unforeseen challenges that arise during events. Tip : Always include a contingency fund in your budget.

Events 59

Events Budgeting Book Workshop 59

Larry Mogelonsky

OCTOBER 16, 2023

Like the Chief Technology Officer (CTO), their budgets have increased, aiding them to implement new technology to replace services that were previously done manually by staff despite the size of the hotel brand. Technological solutions will eventually become the norm, such as artificial intelligence for booking reservations.

Budgeting 100

Budgeting Information Procurement Demo 100

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

Les Roches

JANUARY 23, 2024

Open, continual communication drives engagement, ensuring everyone’s on the same page Enhanced team collaboration: by delineating roles and responsibilities clearly among team members, a good event project manager can ensure things run smoothly. It outlines goals, timelines, roles and responsibilities and budget allocation.

Events 52

Events Budgeting Communication Scheduling 52

Xotels

APRIL 3, 2024

Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? Communication: Maintain open lines and avoid silos with stakeholders and departments to ensure everyone is aligned with revenue goals and strategies.

Pricing 52

Pricing Book Budgeting Marketing 52

eZee Absolute

JANUARY 9, 2024

Payment processing solutions can be integrated with your existing systems too, like your hotel PMS, channel manager, booking engine, or restaurant POS. The versatility of these terminals not only caters to guest preferences but also makes the check-in and check-out processes easier. And I would recommend it to everyone.

Budgeting 59

Budgeting Training Information Communication 59

eZee Absolute

SEPTEMBER 13, 2023

One of the keys to staying ahead in this dynamic industry is to understand the changing guest behaviour. The way people book hotel rooms, what they expect during their stay, and even how they want to be treated is evolving. According to Hotel Mize , online travel agencies (OTAs) accounted for 40% of global hotel bookings in 2023.

Book 59

Book Catering Marketing Guest Satisfaction 59

SiteMinder

FEBRUARY 25, 2024

They represent a mix of services, designs, and experiences tailored to different types of guests, such as luxury seekers or budget travellers. Innovative technology Innovative technology sets leading hotel brands apart, offering guests a seamless and modern experience from booking to check-out. Who owns the Marriott?

Catering 52

Catering Budgeting Guest Satisfaction Marketing 52

SiteMinder

FEBRUARY 25, 2024

What is a hotel booking plugin? Direct booking plugins are apps that will further reduce your reliance on OTAs by bringing more features and greater functionality to your existing booking engine. Visible apps are those the guest will directly interact with, such as a chatbot or price comparison tool.

Book 52

Book Reservations Pricing Communication 52

Revenue Hub

DECEMBER 8, 2023

While many travelers still prefer traditional interactions and keys, hotels aim to enhance guest experiences by providing more contactless options. This necessitates a shift to technology infrastructure that supports keyless room entry, virtual check-ins, guest notifications, mobile tipping, and bookings.

Travel and Tourism 96

Travel and Tourism Procurement Maintenance Information 96

Revenue Hub

OCTOBER 6, 2023

NB: This is an article from Revinate Ever since the introduction of online travel agencies (OTAs) in the ‘90s, hoteliers have struggled to achieve the optimal distribution mix between OTAs and hotel direct bookings. The state of OTAs and direct bookings The pandemic transformed the booking behavior of today’s travelers.

Book 102

Book Communication Guest Satisfaction Article 102

SiteMinder

JANUARY 8, 2024

This can include business people, long-stay travellers, budget travellers and backpackers. The most important skill in hotel management is communication. Promotions are special rates that can change depending on: – The season or holiday period; – If the guest is a VIP; or, – You want to capitalise on an event. – work hours.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

This can include business people, long-stay travellers, budget travellers and backpackers. The most important skill in hotel management is communication. Promotions are special rates that can change depending on: – The season or holiday period; – If the guest is a VIP; or, – You want to capitalise on an event. – work hours.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Les Roches

AUGUST 10, 2023

These businesses have a reputation for offering exceptional service and the ultimate guest experience. Here are some examples of high-paying and notable career paths: Hotel manager: responsible for hotel operations, ensuring guest satisfaction, managing staff and optimizing revenue. Salary range: $93,000 to $138,000.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Revenue Hub

APRIL 17, 2024

Rapidly advancing technology and ever evolving guest expectations have given rise to the opportunity for substantial transformation in roles traditionally siloed into the areas of marketing and revenue management. A holistic view of the guest enables the team to create custom pricing strategies as well as tailored services and experiences.

Marketing 87

Marketing Information Budgeting Reservations 87

SiteMinder

NOVEMBER 22, 2023

Customer journeys are crucial for successful hotels, as they reveal the key touchpoints that drive a guest’s decision to book – or not book – with their business. Table of contents Where do hotel customers begin their booking journey? Hotel sites were next with 17% of the share.

Book 100

Book Blog Information Communication 100

SiteMinder

JULY 24, 2023

Whether they’re travelling for business or leisure, seeking luxury or travelling on a budget, each guest represents a unique opportunity to deliver tailored services and experiences. Budget travellers Budget travellers want to get the best out of their trip.

Budgeting 97

Budgeting Catering Guest Satisfaction Book 97

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Marketing: Attracting and retaining guests requires effective promotion and marketing strategies. Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Marketing: Attracting and retaining guests requires effective promotion and marketing strategies. Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

NOVEMBER 22, 2023

Outdated technology Outdated technology in hotels leads to a host of issues, including inefficiencies in booking and management systems, inadequate data security, and a failure to meet the digital expectations of modern guests. Mantra Observatory is really loyal to SiteMinder.

Book 52

Book Budgeting Marketing Customer Service 52

Xotels

SEPTEMBER 7, 2023

The goal is to maximize the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Leveraging the available expertise, hotel owners can enhance the perfect hotel guest experience fostering guest loyalty.

Communication 52

Communication Marketing Information Article 52

Xotels

SEPTEMBER 7, 2023

The goal is to maximize the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Leveraging the available expertise, hotel owners can enhance the perfect hotel guest experience fostering guest loyalty.

Communication 52

Communication Marketing Information Article 52

eZee Absolute

FEBRUARY 3, 2023

We offer integrated solutions like a property management system (PMS), point of sale (POS), channel manager, and booking engine that not only streamline hotel operations but also allow for the seamless flow of information across all departments. Our hotel management software takes this pain out.

Information 75

Information Blog Property Management Budgeting 75

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

We consider the following characteristics to be of great help: Guest first mentality & proactiveness, meaning always thinking of how the guest feels around your hotel and what can be done about it to improve their experience. Involving your staff with the right communication puts everyone on the same page: the one for success.

Definition 52

Definition Marketing Budgeting Article 52

Modern Restaurant Management

AUGUST 19, 2020

This means it is imperative from a financial perspective that bar and restaurant owners budget accordingly for these changes. Restaurants and bars will also need to shift budgets to support tableside credit card processing instead of relying on POS systems. ” Bo Peabody, Co-Founder and Executive of Seated. .”

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227