7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business.

POS Systems 148

POS Systems Scheduling Back of House Sanitation 148

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Why do you feel respondents rejected robotic food prep and servers? What can restaurant operators learn from these results?

Customer Service 186

Customer Service Front of House Server Pricing 186

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Region: Great Lakes.

Scheduling 147

Scheduling Communication Accounting Front of House 147

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity.

Server 145

Server Scheduling Portion Control Customer Service 145

Synergy Suite

MARCH 20, 2024

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

Front of House 52

Front of House Back of House Server Customer Service 52

7 Shifts

DECEMBER 16, 2021

To find out, we analyzed the types of shifts scheduled and time clocking data from over 13,000 restaurant locations in North America and Canada. Even as dining rooms have reopened, the habit of pick-up and delivery has stuck, and restaurants have to adapt by staffing up on back of house roles.

Back of House 78

Back of House Scheduling Training Server 78

7 Shifts

SEPTEMBER 26, 2022

In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

7 Shifts

JANUARY 31, 2024

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. On top of that, there's payroll, which can take hours each week (especially when you're not using the right restaurant payroll software ).

Scheduling 159

Scheduling Front of House Training Customer Service 159

7 Shifts

NOVEMBER 16, 2021

For example, when guests leave a $20 tip at a restaurant, they might assume the entire amount goes to their server. However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. Bartenders.

Server 78

Server Communication Back of House Scheduling 78

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.

Communication 172

Communication Server Front of House Back of House 172

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server.

Scheduling 148

Scheduling Server Communication Training 148

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. Additionally, these software platforms have been critical in helping companies strategically source raw materials effectively.

Back of House 177

Back of House Pricing Marketing Scheduling 177

7 Shifts

JUNE 8, 2020

Katie: “I worked as a server throughout university and climbed my way through the chain until I was in a management role.” Lindsay: “I started as a part-time server, then I moved to bartending, to being a floor manager and from there I moved into the operations for the whole business. I oversaw the entire glory Juice Co.

Server 130

Server Scheduling Communication Front of House 130

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Top Restaurant Management Apps.

Scheduling 78

Scheduling Reservations Download Communication 78

Lithos POS

DECEMBER 19, 2023

He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JANUARY 31, 2024

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. On top of that, there's payroll, which can take hours each week (especially when you're not using the right restaurant payroll software ).

Scheduling 78

Scheduling Front of House Training Customer Service 78

Lithos POS

SEPTEMBER 27, 2023

A restaurant’s point of sale system consists of hardware and software specific to the restaurant industry. It is a combination of hardware and software. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. Set daily, twice-weekly, or thrice-weekly one-on-one check-ins with each manager, as well as regularly scheduled site visits.

Document 148

Document Communication POS Systems Training 148

The Restaurant Times

SEPTEMBER 23, 2020

Include this information in an employee handbook or post it in the back-of-house, where employees can refer to it, in case of misunderstandings regarding obligations. Another excellent way to boost your employee’s morale while ensuring adequate staffing is to let them decide their own availability and collaborate on scheduling.

Scheduling 98

Scheduling Training Document Communication 98

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. Scheduling and payroll: Balance staff and business scheduling needs, create optimal shift schedules, and pay wages and salaries.

Scheduling 113

Scheduling Communication Training Customer Service 113

EATER

NOVEMBER 1, 2021

McDonald’s and Wendy’s have been testing voice-recognition software at drive-thrus so workers won’t interact with customers directly, and Wendy’s may use Google AI technology to remind cooks when to flip burgers on the grill. I had a server come to me at one point and be like, ‘It’s so loud in here. I’m not sure we can do this.’”

Server 145

Server Scheduling POS Systems Front of House 145

SiteMinder

OCTOBER 11, 2022

As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. IT manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

JANUARY 8, 2024

The likelihood is that the existing technology will continue to improve, becoming even more seamless, including contactless solutions, AI, automation, enhanced data analytics, and improved software integrations. Robot servers, QR-Code Ordering and Even More Tech!: It makes everything easier.

Pricing 212

Pricing Catering Training Marketing 212

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness.

Portion Control 52

Portion Control Scheduling Pricing Training 52

7 Shifts

MARCH 20, 2020

Alter Your Staff and Scheduling By now, you’ve realized you won’t be needing your waiters and waitresses to operate in the normal roles for the time being–but they can still put in hours for different tasks. Grubhub , which is delaying the collection of restaurant fees until things pick back up for independent restaurateurs.

Back of House 146

Back of House Front of House Sanitation Server 146

7 Shifts

NOVEMBER 18, 2022

Assume the server earns great tips, and the restaurant can claim the full tip credit. This puts the server 12 cents below the $5.12 See why 700,000+ restaurant pros choose 7shifts for team management, scheduling and tip pooling. This employee earned $290 at their standard wage ($7.25 x 40 hours) plus $108.80 x 10 hours).

Server 78

Server Back of House Download Scheduling 78

Uncorkd

MAY 9, 2018

An easy way to do this is to split costs into these simple segments: Front-of-House : Servers, Bartenders, Hosts, Support Staff. Back-of-House: Chefs, Line Cooks, Prep Cooks, Dishwashers. Then look to see how duties can be delegated differently, or schedules can be reworked in order to reduce the potential for overtime.

Server 45

Server Front of House Back of House POS Systems 45

7 Shifts

JANUARY 26, 2021

diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. Even after the pandemic, QR codes are here to stay. since March 2020.

Front of House 148

Front of House Accounting Back of House Server 148

Lithos POS

OCTOBER 20, 2022

But for the restaurant business, having too many people at the front of house to take and serve orders can also lead to congestion. Also, not having enough chefs in your back of house can increase food preparation time and lead to customer dissatisfaction. There is no need for a server to take orders. and making payment.

Front of House 40

Front of House Back of House Server Blog 40

Synergy Suite

FEBRUARY 21, 2023

Integration with back-office systems, such as accounting or payroll software, is crucial for efficient management across all locations. Bakeries may benefit from a POS system with inventory management functionality tailored to track ingredients, recipe management, and production schedules.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Modern Restaurant Management

MARCH 11, 2020

According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* SpotOn integrates payments capabilities with POS and software tools to create customized, end-to-end solutions to fit any type of business.

Procurement 128

Procurement Marketing Scheduling Events 128

Modern Restaurant Management

DECEMBER 21, 2022

We’ll see more restaurants offering their employees gig-like schedule flexibility and instant access to earned wages. "In 2023, we’ll see AI becoming more widely integrated into restaurant operations spanning front and back of house. " – Legion's Chief Customer Officer, Michael Spataro. "Balancing

Pricing 193

Pricing POS Systems Front of House Marketing 193

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. " Grubhub Ultimate back-of-house Kitchen Display System at Taheni Grill in New York City. Ultimate Grubhub.

Catering 110

Catering Training Back of House Scheduling 110

Modern Restaurant Management

DECEMBER 31, 2019

Millennials, the largest generation in the current workforce, are applying for occupations that deal with software, data or management. We’re now seeing restaurants and customers push back against the steep fees and awful business practices of massive third-party delivery apps like Grubhub and Postmates.

POS Systems 136

POS Systems Marketing Training Pricing 136

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Store schedules and labor management. labor challenges with tougher compliance items potentially coming to law, for example predictive scheduling.

Marketing 212

Marketing Catering Customer Service Front of House 212

Modern Restaurant Management

OCTOBER 8, 2020

New backend advancements to ChefUI, Miso Robotics’ proprietary software, assist kitchen workers with operational interactions and workflows through an easy to navigate dashboard view of the web-based application displayed on a 15.6” To save time and hassle, employees can schedule in advance. Zuul Market Debuts.

Marketing 136

Marketing Information Scheduling Download 136