Modern Restaurant Management

OCTOBER 1, 2021

Controlling a restaurant kitchen’s inventory is a key to proper restaurant management and can help avoid wasting food and space. Customer service also can be impacted by this practice because it can help ensure that certain popular items are never out of stock. Concentrate on Organization. Plan for Emergencies.

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Training Back of House Customer Service Accounting 197

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. Whether they’re waitstaff, sous chefs, or delivery drivers, frontline workers are the backbone of the restaurant industry.

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Communication Front of House Information Customer Service 197

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Staff will focus more on providing personalised experiences and addressing unique customer needs, while routine tasks can be automated.

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Pricing Catering Training Marketing 215

Modern Restaurant Management

OCTOBER 7, 2021

Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19.

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7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

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Server Back of House POS Systems Customer Service 146

Synergy Suite

MARCH 20, 2024

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

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Front of House Back of House Server Customer Service 52

Synergy Suite

APRIL 25, 2024

SynergySuite credits its success to the unwavering support of its customers, employees, and partners, and it plans to continue providing exceptional products and services in the coming year to support the growth of restaurants worldwide. However, SynergySuite’s platform caters to the evolving needs of the market.

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Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

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Pricing Marketing Catering Front of House 132

Lithos POS

SEPTEMBER 27, 2023

One of the significant changes that happened in the restaurant industry is the technology revolution. The restaurant point of sale system is an effective innovation in the restaurant industry. A restaurant’s point of sale system consists of hardware and software specific to the restaurant industry.

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POS Systems Accounting Front of House Server 69

7 Shifts

NOVEMBER 12, 2020

Did you know that restaurant employees change jobs every 56 days ? The restaurant industry welcomes new staff at unprecedented rates. In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Customer service training.

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Training Customer Service Communication Information 122

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. Here we are going to discuss everything related to fast food restaurant management. Here is the hierarchy of restaurant management.

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Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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POS Systems Pricing Front of House Marketing 197

Les Roches

JUNE 5, 2023

The hospitality industry is a broad field that offers many different roles, including hotel management and restaurant management. If you’re looking at hospitality careers , you might have wondered if the hotel and restaurant sectors are right for you. The focus is on delivering exceptional customer service and maximizing profits.

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Menu Planning Housekeeping Front of House Training 52

Les Roches

DECEMBER 28, 2023

Careers in the restaurant industry can offer many rewarding professional paths for a wide range of people. Whether you want to design menus or manage multiple venues, there are plenty of options for great roles within the restaurant industry. The heart of any restaurant business is its staff.

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Front of House Server Back of House Training 52

Synergy Suite

APRIL 18, 2024

The most profitable restaurants know the importance of controlling food costs. By effectively managing revenue and expenses, you can maximize your restaurant’s profits, reduce food waste, and ensure the long-term sustainability of your business. The restaurant food cost percentage formula is pretty simple.

Pricing 52

Pricing Portion Control Accounting Training 52

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

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Scheduling Front of House Training Customer Service 78

Restaurant Engine

JUNE 9, 2021

When it comes to restaurant financing, take advantage of these tips for success. Are you opening a restaurant and need to add equipment? Or are you a current restaurant owner looking to upgrade or replace your equipment? Either way, one of the biggest investments you’ll make in your restaurant is found in your equipment.

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Maintenance Budgeting Back of House Document 105

Synergy Suite

JANUARY 4, 2024

This chapter will provide you with a comprehensive understanding of restaurant employee turnover rate, its types, causes, and specifically focus on the unique dynamics within the restaurant sector. In the restaurant industry, where staff interaction and customer service play pivotal roles, managing turnover is particularly critical.

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7 Shifts

JANUARY 7, 2020

What is the key to success in the restaurant industry? While a delicious menu and an inviting ambiance are critical components of a restaurant’s success, staff are the lifeblood of a restaurant. The people you hire to run your restaurant can make or break the business. These are our top tips for measuring it.

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Bookkeeping Front of House Back of House Training 139

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. Just because someone’s experience looks good on paper doesn’t mean it is.

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Front of House Back of House Server Customer Service 158

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

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Scheduling Front of House Back of House Communication 78

Lithos POS

MARCH 27, 2023

in the case of the restaurant industry technology plays an important role. Technology revolutionized the restaurant industry. It causes the advent of restaurant automation. Automation helps restaurants to reduce labor costs and enable an efficient workflow. It increases your restaurant’s efficiency.

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POS Systems Blog Front of House Accounting 52

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. The Technologies Behind Modern Restaurant Work. Who makes the magic happen?

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Back of House Download Article Customer Service 189

7 Shifts

DECEMBER 27, 2019

The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. How does this revolving door affect the restaurant industry? Just how bad is restaurant employee turnover? Here’s how.

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Server Training Front of House Back of House 144

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are back-of-house positions? What is the hospitality industry?

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Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

MAY 24, 2023

If you’re looking to start along a career path in restaurant or hospitality management, you might be wondering what skills you need to succeed. In this article, we’ll go over the skills that you will need to be successful in restaurant management. What are the essential skills for a restaurant manager?

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Modern Restaurant Management

FEBRUARY 15, 2022

Labor in foodservice is especially tight and when wages have increased and there is higher turnover, is having your team members spending hours back of house preparing guacamole the best use of their time? It is far easier to remember a restaurant that screwed up, so the loss of brand reputation and customer trust is very costly.

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Front of House Back of House Pricing Customer Service 189

Les Roches

MAY 9, 2023

If you’re looking to start along a career path in restaurant or hospitality management, you might be wondering what skills you need to succeed. In this article, we’ll go over the skills that you will need to be successful in restaurant management. What is restaurant management?

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Front of House Communication Hospitality Management Customer Service 52

Restaurant Engine

MARCH 13, 2024

One way to stay ahead of the competition and move your restaurant forward from year to year is to stay on top of trends. In this article, we take a broad look at food service trends to know in 2024. You can use these to provide the best overall customer service experience and increase your bottom line from the previous year.

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Front of House Customer Service Information Back of House 52

7 Shifts

JANUARY 14, 2020

Did you know that there are more than one million restaurants in the United States alone? These restaurants rely on 15.3 million employees to give customers the meals and experiences they crave. The key to making customers happy is to make employees happy. How do you recognize a disengaged employee?

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Server Front of House Communication Training 146

Modern Restaurant Management

JUNE 30, 2021

There is no doubt that 2020 was a transformative year for the restaurant industry. It quickly became obvious that the brands best able to respond to the challenges posed by COVID restrictions and customer behavior changes were those with a strong digital foundation. Contactless and Convenience.

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The Restaurant Times

DECEMBER 6, 2021

Before you open your doors or begin any marketing campaigns to promote your restaurant, you should think about restaurant branding and how to create a unique identity to stand out from the competition. The approach you use to promote your business to customers is crucial. 4 Restaurant Branding Ideas To Create A Unique Identity

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Catering Back of House Information Marketing 52

OpenTable

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. With this guide, we walk you through the key steps to turn your restaurant dream into a successful reality. It’s equally important to study your competition.

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POS Systems Budgeting Reservations Front of House 52

Synergy Suite

NOVEMBER 30, 2023

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. It requires a keen understanding of your restaurant’s finances and, in particular, the concept of prime costs. What Are Prime Costs? Controlling them effectively can significantly impact your bottom line.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Lithos POS

OCTOBER 20, 2022

The labor shortage is one of the main problems faced by the restaurant industry. It was necessary to verify the fact that the restaurants had a shortage of workers. The reason behind the restaurant labor shortage. Many believe that today’s generation does not like working in the restaurant industry.

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Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

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Marketing Training Maintenance Pricing 126