Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? Why retain the middleman?

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Customer Service Front of House Server Pricing 186

Synergy Suite

MARCH 20, 2024

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen.

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7 Shifts

MARCH 23, 2022

Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. The solution was simple: scheduling software. 75% of their stores adopted the software right away, with the remaining coming online soon after. Request Demo.

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Scheduling Communication Accounting Front of House 147

Modern Restaurant Management

SEPTEMBER 29, 2020

The best part is, if you’re leveraging BYOD for other back-of-house operations, you can also use it to easily implement a flexible self-scheduling application. If you’re new to the concept of BYOD touchless technology for back-of-house operations, there are a few important considerations to keep in mind.

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Scheduling Back of House Communication Front of House 197

7 Shifts

JANUARY 23, 2024

When creating your schedule, there are three methods to choose from: pen and paper, Google or Excel spreadsheets, and employee scheduling software. Employee scheduling software: This solution saves you time in creating and managing schedules — not to mention money, in the long run.

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Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. The digitization of the kitchen and back-of-house continues to accelerate.

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Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. Back-of-House. Finally, let’s talk hardware!

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Modern Restaurant Management

JUNE 23, 2022

Portable Computin g – Tablets, cell phones and wearable computers make it possible for staff to access software applications as they move about the store. Technology is making front and back of house operations more thorough and dependable. Checklists that were once manual and paper-based are now automated and digital.

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Back of House Download Article Customer Service 189

Larry Mogelonsky

MARCH 4, 2024

Frictionless, properly integrated, highly personalized and fully supportive of the well-oiled on-site teams, there’s now a complex web of hardware and software that’s integral to 21st century luxury, all in order to meet guests’ diverse needs via whichever channel or method they prefer.

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Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Recipe management software, on the other hand, standardizes menu items and monitors dish costs.

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Hotel Business

NOVEMBER 30, 2023

“Today’s data-driven solutions require hoteliers and software companies to work together to ensure software investments are being used to their fullest potential,” said Jessica Carey, VP customer operations, Knowland. Knowland is a vital sales skill and a must-have expertise for today’s sales teams. and Canada.

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7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

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Hotel Business

NOVEMBER 27, 2023

Kelly Haas, director of training and development, NHS, uses Quore’s software at all 40 of her company’s properties. The biggest part of it is communication,” she said. And that’s what core is really going to give you when it comes to that communication piece and knowing what’s going on.”

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Maintenance Communication Guest Satisfaction Information 111

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

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Front of House Scheduling Communication Bookkeeping 52

SiteMinder

OCTOBER 11, 2022

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. Making beds.

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SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. Schedule regular deep cleans of windows, carpets, guest rooms, public areas and the back of house. Table of contents. Why is hotel room cleaning so important?

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Housekeeping Back of House Scheduling Blog 59

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. Guests were coming in and requesting the clams we didn't have. Chef Patel. Chef Butterfield. Photo by Ruben Cabrera.

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Communication Definition Scheduling Back of House 189

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Restaurants can also track food and beverage stocks through software and online aggregate buying services such as Foodbuy.

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SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

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Synergy Suite

MARCH 21, 2023

The system typically integrates with other restaurant software, such as the POS system, to ensure accurate tracking of guest activity and seamless communication between front-of-house and back-of-house operations. This streamlines operations, minimizes confusion, and improves communication among staff members.

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Lithos POS

SEPTEMBER 27, 2023

A restaurant’s point of sale system consists of hardware and software specific to the restaurant industry. It is a combination of hardware and software. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators.

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Synergy Suite

FEBRUARY 14, 2023

Kitchen Communication Efficient communication between the front-of-house and back-of-house is crucial for maintaining a smooth workflow. Look for a POS system that offers kitchen communication features, such as kitchen display systems (KDS) or order routing capabilities.

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7 Shifts

JANUARY 23, 2024

When creating your schedule, there are three methods to choose from: pen and paper, Google or Excel spreadsheets, and employee scheduling software. Employee scheduling software: This solution saves you time in creating and managing schedules — not to mention money, in the long run.

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Scheduling Server Communication Information 78

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. Until recently, back-of-house workers were legally ineligible to be included in tip pools. Use Tip Pooling & Payout Software. Table of Contents.

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Hotel Business

NOVEMBER 10, 2022

Think Simplicity , a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, has partnered with hospitality management platform Cloudbeds.

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NCC USA

DECEMBER 7, 2022

Front-of-House Components of a POS System for Restaurants . The Software. The ideal POS solution begins with the software. The software’s design is also important. Consider an embedded POS solution , in which the hardware runs only the specific POS software that is pre-loaded onto it. The Terminal and Peripherals

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POS Systems Front of House Information Communication 52

Hotel Business

AUGUST 11, 2023

The integration optimizes hotel operations, allowing real-time cross-departmental collaboration between front-of-house, housekeeping and engineering to efficiently manage guest requests, improve guest satisfaction and achieve prime operational visibility and accountability, according to the company.

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7 Shifts

JANUARY 31, 2024

On top of that, there's payroll, which can take hours each week (especially when you're not using the right restaurant payroll software ). While the thought of learning different software might be daunting at first, it's important to note that these technologies exist to make your job easier.

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Scheduling Front of House Training Customer Service 158

Hotel Business

OCTOBER 12, 2023

Modern PMS technology allows hoteliers to manage their independent loyalty programs directly or integrate with loyalty modules alongside the core PMS software. If independent hoteliers encounter a situation where their data is lost and unrecoverable, it can be challenging to bounce back without branded support.

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Training Budgeting Back of House Communication 102

Synergy Suite

FEBRUARY 28, 2023

It ensures consistent and efficient operations, enabling seamless communication between front-of-house and back-of-house staff. You can get the most out of your multi-channel POS system when you pair it with a world-class restaurant management software.

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POS Systems Definition Front of House Demo 52

7 Shifts

JUNE 8, 2020

Rachel: “Hustle, flexibility, communication and teamwork skills.” Katy: “For the front of house positions you should be sociable, empathetic, and able to multitask. For the back of house positions, you should be organized and detail-oriented. I always loved the software, it made my life so much easier.

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Hotel Business

NOVEMBER 15, 2022

Several companies that have adopted Paperless Night Audit processes through MDO’s myDocs software have already received certification for their measurable impacts on reducing the number of byproducts created in the printing of nightly property-level reports and documents.

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Document Information Communication Training 98

7 Shifts

DECEMBER 2, 2021

For example, if your kitchen sees diminishing marginal returns when there are more than six cooks in there, you might not need too many back-of-house employees on-call for a given shift. 7shifts employee feedback and communication software. Confirm Team Availability for On-Call Shifts. Send to the Team.

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Scheduling Server Communication Back of House 148

The Restaurant Times

MARCH 27, 2022

A restaurant manager must promote successful business tactics and oversee all back of house and front of house operations. Good Communication Skills. A restaurant manager needs to communicate with diverse individuals, such as waiters, front of house staff, kitchen staff, suppliers, the restaurant owner, and customers.

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The Restaurant Times

SEPTEMBER 23, 2020

Promote transparent communication with staff by holding review meetings regarding the managers. Include this information in an employee handbook or post it in the back-of-house, where employees can refer to it, in case of misunderstandings regarding obligations. Provide designated spaces for them to relax between shifts.

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Scheduling Training Document Communication 98

Synergy Suite

FEBRUARY 21, 2023

Features like quick order entry, menu customization options, and kitchen display systems (KDS) for streamlined communication with the kitchen are essential. Integration with back-office systems, such as accounting or payroll software, is crucial for efficient management across all locations.

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POS Systems Training Budgeting Reservations 52

7 Shifts

MAY 27, 2021

Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role. If you're using an employee scheduling software like 7shifts, you can share the new schedule with your team instantly online. No Consistency.

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