Les Roches

MAY 9, 2023

Customer service and feedback You should always make sure that you use feedback to improve the services and public opinion of your restaurant. Menu design and pricing: You’ll need to make sure that menu pricing generates enough profit for the restaurant. These also play into effective teamwork.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

JUNE 5, 2023

The focus is on delivering exceptional customer service and maximizing profits. Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues. Food and beverage managers will also be responsible for room service or other food and drink services that a hotel offers.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Scheduling 78

Scheduling Front of House Back of House Communication 78

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. Don’t be afraid to increase price. Don’t be afraid to increase price. Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit.

POS Systems 198

POS Systems Pricing Front of House Marketing 198

Modern Restaurant Management

JANUARY 3, 2024

This includes investing in digital systems that integrate and communicate with one another as well as deploying Guest Data Platforms that can turn actionable data into real-time decisions. Restaurants will reinvest margin in value products, pricing and messaging 2024 will start to see first-party ordering AND first-party delivery take flight.

Pricing 133

Pricing Marketing Catering Front of House 133

Synergy Suite

NOVEMBER 30, 2023

They serve as a compass, guiding decisions on pricing strategies, menu development, and staffing levels, ultimately influencing the delicate balance between offering high-quality cuisine and ensuring the establishment’s profitability. For restaurant owners and managers, understanding and effectively managing prime costs are paramount.

Portion Control 52

Portion Control Scheduling Pricing Training 52

The Restaurant Times

DECEMBER 6, 2021

If your restaurant is close to a university campus and offers reasonably priced meals and drinks, it’s safe to assume that the majority of your customers will be university students. You should tailor your communication with your customers by defining your target audience. Target your Audience .

Catering 52

Catering Back of House Information Marketing 52

Synergy Suite

APRIL 24, 2023

By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. Additionally, online ordering systems enable restaurants to cater to a larger customer base, including busy individuals who prefer the convenience of ordering from their computers or mobile devices.

POS Systems 52

POS Systems Information Maintenance Pricing 52

OpenTable

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Visit other restaurants in the area to understand their pricing and see what they’re doing well and what can be improved upon. Of course, none of the above matters if your pricing isn’t spot-on.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Customer data and CRM integration.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Modern Restaurant Management

DECEMBER 17, 2020

Convenience is worth the price : Consumers are also willing to pay an average of 14 percent more on their online delivery orders, implying restaurants could add a charge for the added safety and convenience this service provides. The price to purchase a hamburger cooking robot is about $60,000. ” The Vegan Bargain.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. Here are six: Track your food cost.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

MAY 31, 2021

Who is responsible for moving the inventory to the right storage and preservation space in the back-of-house when it arrives. Customer Service. Customer service can make or break a guest experience. Service Model. Improve Employee Communication.

Server 145

Server Scheduling Portion Control Customer Service 145

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service. Reduce theft.

Catering 216

Catering Marketing Customer Service Front of House 216

Synergy Suite

FEBRUARY 21, 2023

Features like quick order entry, menu customization options, and kitchen display systems (KDS) for streamlined communication with the kitchen are essential. Integration with self-service kiosks or mobile ordering apps can further enhance the customer experience.

POS Systems 52

POS Systems Training Budgeting Reservations 52

SiteMinder

DECEMBER 7, 2023

What’s next in service for the hospitality industry, a culture of care Speaker: Jan Smith Talk duration: 16 minutes Maintaining a consistently high level of customer service is one of the most important considerations for a hospitality business. For example; room cleaning, maintenance tasks, communication.”

Blog 59

Blog Travel and Tourism Events Download 59

Modern Restaurant Management

DECEMBER 31, 2019

Low priced / value perceived / big ticket items brought down to a fixed low price. The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes. David Cantu, Cofounder and Chief Customer Officer at HotSchedules, Now Powered by Fourth.

POS Systems 138

POS Systems Marketing Training Pricing 138

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. Grocery stores allow you to shop without going through a checkout process.

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227