Remove Back of House Remove Budgeting Remove Customer Service Remove Pricing
article thumbnail

How AI Alleviates Restaurant Pain Points

Modern Restaurant Management

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. Evidently, restaurants will still have to work to meet increased demand, and customer service must be a focal point even when tightening budgets.

article thumbnail

A comprehensive overview of job positions within a hotel

SiteMinder

Regardless of seniority, these are all customer facing positions and require excellent people skills. Of all the front of the house positions in a hotel, this is the most senior. The purpose of the role is to ensure that all guests receive high quality customer service. Hotel manager. Hotel receptionist.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A guide to hotel departments, operational areas and building functions

SiteMinder

Assistant hotel manager (or assistant front of house manager). Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones.

article thumbnail

7 Must-Know Restaurant Equipment Financing Tips

Restaurant Engine

When considering restaurant equipment financing, don’t forget to look at the prices of used versus new equipment. If it’s cosmetic, and back of house, it’s not necessarily a problem. If you’re using it in the front of the house, make sure you can repair any cosmetic issues. Have a budget and stick with it.

article thumbnail

How to Calculate Food Costs in Your Restaurant

Synergy Suite

For example: $50,000 worth of initial inventory + $25,000 worth of inventory purchased – $45,000 worth of ending inventory = $30,000 in actual costs (or COGS) This calculation is more accurate than cost-per-dish because you’re using tangible inventory and purchase price numbers. Raise menu prices. Examine your menu.

Pricing 52
article thumbnail

Hotel and restaurant management career paths

Les Roches

The focus is on delivering exceptional customer service and maximizing profits. Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues. Food and beverage managers will also be responsible for room service or other food and drink services that a hotel offers.

article thumbnail

Fast Food Restaurant Management – Diving deeper

Lithos POS

He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere.