Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. Introduction In today’s service-oriented world, exceptional guest services are essential.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

7 Shifts

NOVEMBER 9, 2022

Get holiday reservations? People who sign up to receive your newsletter might start ignoring their inboxes later and create new accounts. If you're catering to young customers looking to make the most of the weekend, use words and visuals that carry a “ seize the day” vibe. Event reservations.

Reservations 78

Reservations Blog Marketing Events 78

Modern Restaurant Management

FEBRUARY 10, 2023

Discover 12 things your website must include to boost reservations and revenue. Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. Clickable phone numbers and email make it easier to convert a visit into an inquiry or a reservation booking. So do you need a restaurant website?

Reservations 196

Reservations Information Events Catering 196

Revenue Hub

OCTOBER 28, 2022

NB: This is an article from RealTime Reservation. Ask the team if this space could generate revenues by offering food & beverage delivery such as picnic baskets or special occasion dinners, celebrations outside of catering, identifying communal workspace, or promoting outside guest passes to the local community.

Reservations 73

Reservations Book Catering Special Events 73

Revenue Hub

AUGUST 22, 2023

Subscribe to our weekly newsletter and stay up to date Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend.

Special Events 71

Special Events Book Information Reservations 71

Revenue Hub

OCTOBER 28, 2022

Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend. Subscribe to our weekly newsletter and stay up to date.

Special Events 76

Special Events Book Information Reservations 76