Revenue Hub

MARCH 5, 2024

NB: This is an article from Hotellistat , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date These tools promise efficiency, personalisation and improved guest experiences, but like any technology, they have advantages and disadvantages. Hotels are also having to reshape the way they interact with their guests.

Guest Satisfaction 92

Guest Satisfaction Communication Training Information 92

Revenue Hub

MARCH 4, 2024

NB: This is an article from Bookboost Subscribe to our weekly newsletter and stay up to date However, it comes with a price: they charge commission fees that can significantly cut into hotels’ profits, they reduce the amount of data available for the properties and interrupt the direct communication needed to foster loyalty.

Book 83

Book Communication Reservations Article 83

Revenue Hub

MARCH 11, 2024

It is calculated by estimating the total profit generated by a customer for the entire duration of their patronage and takes into account how many repeat bookings they’ve made, gross revenue from the customer, and the length of the relationship (churn rate). The average time span across all your guest data gives you the mean duration value.

Reservations 86

Reservations Book Article Information 86

Revenue Hub

JUNE 12, 2023

NB: This is an article from Proven Partners One of the key elements of a successful hotel business is a strong digital marketing strategy. It’s also helpful to optimize your website for mobile devices and include links to the hotel’s social media accounts so visitors can find and follow you on the platforms of their choice.

Marketing 89

Marketing Article Accounting Blog 89

Revenue Hub

JUNE 28, 2023

NB: This is an article from Cendyn , one of our Expert Partners Hotels that proactively embrace these trends and tailor their offerings accordingly position themselves as forward-thinking and customer-centric. Tailored marketing and communication Corporate and leisure guests require different marketing and communication strategies.

Travel and Tourism 90

Travel and Tourism Communication Accounting Presentation 90

Hotel Owner

JANUARY 31, 2023

Sustainability is seen as crucial to the success of businesses across industries, but there is scepticism about who is telling the truth and being ethical, accountable and transparent. In the past decade, consumer consciousness and worldwide concern have increased in tandem with the growing severity of the climate crisis.

Travel and Tourism 111

Travel and Tourism Accounting Communication Budgeting 111

Revenue Hub

JULY 6, 2023

NB: This is an article from Travelboom Whether you’re running a hotel or bed & breakfast, you can use a Google Business Profile to better promote your property and increase your presence in the local search results. To claim your listing: Enter the name of your business in the Google Maps search bar. That’s because it’s true.

Accounting 87

Accounting Article Information Communication 87

Revenue Hub

NOVEMBER 11, 2022

NB: This is an article from Revinate. In 2023, direct bookings are expected to surpass OTA bookings — they’re projected to account for 51% of all bookings. This is highly favorable for you, because OTAs often limit how you’re able to communicate with your guests. Read rest of the article at Revinate.

Travel and Tourism 84

Travel and Tourism Book Communication Article 84

Revenue Hub

SEPTEMBER 5, 2023

NB: This is an article from BEONx , one of our Expert Partners Effective management of room inventory can make or break a hotel’s reputation and bottom line. In this article, we’ll delve into the best practices that hotels can adopt to master the art of hotel room inventory management.

Pricing 99

Pricing Reservations Training Article 99

Revenue Hub

APRIL 16, 2024

This article explores the imperative role of structured guest data in enhancing marketing strategies, improving operational efficiencies, and elevating guest experiences, ultimately driving increased revenue for hospitality businesses.

Information 90

Information Article Book Guest Satisfaction 90

Revenue Hub

JANUARY 31, 2023

NB: This is an article from berner+becker , one of our Expert Partners Due to their size and the amenities they offer to guests, lodging establishments are even more affected by the cost increase than consumers or private households. Price stability: Due to the openly communicated energy flat rate, the remaining prices can be kept stable.

Pricing 83

Pricing Communication Definition Presentation 83

Revenue Hub

OCTOBER 17, 2022

NB: This is an article from Experience Hotel. Personalized messages promoting your additional services are therefore automatically sent, taking into account your target customer, throughout their journey. Read rest of the article at Experience Hotel. This automation gives staff more time to focus on your customers right now.

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Communication Article Information Budgeting 81

Revenue Hub

OCTOBER 18, 2022

NB: This is an article from Travel Media Group. By taking into account the various ways to engage with international travelers, reaching them has never been easier. Reply to each international traveler individually and communicate with them in their native language to build a relationship and, ultimately, a community.

Communication 68

Communication Article Accounting Book 68

Revenue Hub

JANUARY 9, 2023

NB: This is an article from guestcentric. Given the ability to communicate in real time, this was also my platform of choice to reach out to businesses for information or whenever I needed instant customer service. Read rest of the article at guestcentric. The post Should Hotels Consider Betting on Twitter?

Communication 82

Communication Article Customer Service Accounting 82

Modern Restaurant Management

JUNE 15, 2021

Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report. Don’t Confuse Customer Communications with Customer Loyalty. Loyalty is prized, but it’s not the same as effective communication. One precedes the other.

Communication 204

Communication Front of House Information Accounting 204

Revenue Hub

AUGUST 10, 2023

Hyper-personalization, just like personalized marketing , takes into account a wide range of customer data, such as demographics, past purchase behavior, browsing history, social media interactions, and other relevant information. This means hyper-personalizing your campaigns has higher chance of success.

Marketing 76

Marketing Article Accounting Communication 76

Revenue Hub

MARCH 10, 2023

NB: This is an article from Travel Media Group These guests expect a high-quality vacation that helps them relieve some stress and feel rejuvenated. Lastly, interacting with guests who contact or communicate with your hotels via social media is a fabulous way to connect with them and set guest expectations.

Article 81

Article Accounting Communication Information 81

Revenue Hub

DECEMBER 15, 2022

NB: This is an article from 80 Days. Investing in your SEO (Search Engine Optimisation) – our research suggests that Gen Z and Millennials account for the highest percentages of organic traffic to a hotel website – but they don’t always convert as highly. Read more articles from 80 Days.

Marketing 87

Marketing Accounting Book Article 87

Revenue Hub

DECEMBER 15, 2022

NB: This is an article from Cvent. From a computer, tablet, or smartphone, GMB can be used for hotel guest communication , to engage clients, update company content, and manage how your business appears in Google search results. Read rest of the article at Cvent. What does Google My Business do?

Article 77

Article Information Accounting Communication 77

Les Roches

DECEMBER 27, 2023

In this article, we delve into the world of guest services, exploring what they are, their significance and how they differ from customer service in the hospitality industry. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Modern Restaurant Management

JULY 6, 2020

Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.

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Document Accounting Communication Information 193

Revenue Hub

OCTOBER 13, 2023

NB: This is an article from Duve Subscribe to our weekly newsletter and stay up to date Understanding the Importance of a Hotel Budget Why is it Important? Creating the Budget Steps to Create a Budget Revenue Forecasting: Start by estimating your potential income, taking into account historical data and market trends.

Budgeting 94

Budgeting Revenue Projections Article Maintenance 94

Revenue Hub

MAY 11, 2023

NB: This is an article from Laasie While plenty of hotel companies had immense struggles to deal with during the pandemic, redeemable loyalty points had longer lasting effects for the years that followed. Read more articles from Laasie The post Rewards Based Programs: More Loyalty, Less Liability appeared first on Revenue Hub.

Article 62

Article Accounting Communication Book 62

Revenue Hub

OCTOBER 23, 2023

NB: This is an article from Amadeus Revenue managers are tasked with maximizing revenue and profitability, balancing occupancy and pricing, developing effective competitive demand strategies, understanding evolving guest needs, and more.

Pricing 88

Pricing Book Cost Reduction Strategic Planning 88

Les Roches

JANUARY 15, 2024

In this article, we’ll look at tips and tricks for boosting revenue in the hospitality industry and how you could go about embarking on an exciting career in hospitality revenue management. Set clear expectations for your sales team Effective­ communication and clear expectations are­ essential in hospitality.

Communication 52

Communication Book Reservations Marketing 52

Revenue Hub

MAY 24, 2023

NB: This is an article from Parclane The hospitality industry is an ever-shifting, ever-demanding industry that twists and bends according to the whim of travelers, which, as you might have guessed, can be hard to satisfy. Being part of a hotel sales team is a challenging job.

Pricing 94

Pricing Communication Article Events 94

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season.

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Download Scheduling Communication Accounting 148

7 Shifts

SEPTEMBER 16, 2021

It makes total sense if you're reading this article and thinking to yourself, “how can I manage all of these requirements and still get some sleep at night?”. Improving employee communication is essential in any restaurant — not just among team members, but also with managers and the owner(s) of a restaurant business.

Document 148

Document Communication POS Systems Training 148

Les Roches

JANUARY 18, 2024

This article will also provide invaluable insights into the qualifications you’ll need for success and average salaries as well as useful tips on how to secure these jobs. Accountant Accountants handle precise bookkeeping, a key role within any organization and mandatory for sound financial decision-making processes.

Accounting 52

Accounting Business Development Bookkeeping Marketing 52

Revenue Hub

JULY 28, 2023

NB: This is an article from Net Affinity Not only this, but it looks like direct bookings for summer 2023 are aligning with 2022 levels, and also are continuing to significantly outperform all other channels’, including Booking and Expedia. If you have any feedback from guests who stayed with you during the summer, take this into account.

Book 65

Book Travel and Tourism Article Blog 65

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Communicating the new schedules was another logistical nightmare. was a pain.

Scheduling 148

Scheduling Communication Book Information 148

Les Roches

JULY 18, 2023

In this article, we’ll look at what effective leadership is and why it’s so important for careers in hospitality. For example, if you want to become a director of business operations , you will need to have top-quality finance and accounting skills to monitor the financial side of the business.

Communication 52

Communication Hospitality Management Accounting Training 52

Les Roches

JANUARY 15, 2024

In this article, we’ll go over the skills for event management as well as important leadership qualities to work on. Communication skills Communication plays a pivotal role in e­vent coordination as you will have to work on helping many different parties work well together.

Events 52

Events Event Coordination Communication Travel and Tourism 52

Revenue Hub

APRIL 14, 2023

NB: This is an article from Deloitte A variety of factors appear to impact the decision to travel for business including employee safety, client interest in meeting in person, the value of attending a conference, and whether virtual conferencing platforms can replace a trip. More than half of travel managers in both the U.S. One-third of U.S.

Accounting 78

Accounting Events Budgeting Pricing 78

STAAH

MAY 9, 2023

This article will explore some of the latest hospitality trends in the hospitality that hoteliers should pay attention to in order to optimize their operations and attract more guests. According to the World Tourism Organization, the tourism industry accounts for 5% of global carbon emissions.

Travel and Tourism 79

Travel and Tourism Book Accounting Information 79

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Communicate Clear Expectations and Accountability Creating a positive work atmosphere isn’t all fun and games.

Back of House 110

Back of House Communication Training Scheduling 110

Revenue Hub

JULY 11, 2023

NB: This is an article from Roomdex , one of our Expert Partners All the key department managers and the GM are gathering at the edge of some unlucky co-worker’s desk, probably in the office basement, to devour the day’s business at hand. It’s yours for the taking.

Housekeeping 71

Housekeeping Article Reservations Accounting 71