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New Australian hospitality industry group ARCA forms

Hospitality Magazine

A new hospitality association launched to the public today, with leading restaurant groups from across the country joining the group to call for action. The Australian Restaurant and Café Association (ARCA) is led by former Restaurant & Catering Australia (R&CA) CEO Wes Lambert, who is joined by restaurateur and chef Neil Perry AM (Margaret) as chair and Chris Lucas (Lucas Restaurants) as deputy chair.

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Best practices to gain bookings on your hotel website

eHotelier

A website that puts potential guests at the center of its design and functionality is a powerful tool for attracting, engaging, and converting visitors into loyal guests, ultimately driving the success of your hotel business.

Book 275
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The Tech Connection in Attracting Talent

Modern Restaurant Management

Summer is prime hiring time for restaurants. However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring an

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IHG Partners with peer-to-peer fashion rental marketplace Pickle

Hospitality Net

As summer festival season heats up, IHG Hotels & Resorts is launching "The Festival Closet by IHG x Pickle*" a collaboration with Pickle, the premier peer-to-peer fashion rental marketplace. The new partnership allows guests to rent the most in-demand festival fashion for free, tapping into the trend of travelers choosing to experiment with bolder and more adventurous styles while on the go.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Heidi Nielsen joins HVMG as VP, business development

Hotel Business

Atlanta-based third-party hotel operator and investor Hospitality Ventures Management Group (HVMG) has named Heidi Nielsen VP, business development. “With nearly two decades of hospitality experience, Heidi has worked in virtually all markets, segments and classes of the industry, providing her with an unparalleled network and in-depth know-how that makes her the ideal candidate to help HVMG source and complete more deals,” said Mike (Woody) Woodward, EVP/chief growth officer.

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International tourism reached 97% of pre-pandemic levels in the first quarter of 2024

eHotelier

International tourist arrivals reached 97% of pre-pandemic levels in the first quarter of 2024. According to UN Tourism, more than 285 million tourists travelled internationally in January-March, about 20% more than the first quarter of 2023, underscoring the sector’s near-complete recovery from the impacts of the pandemic.

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Where Is Surge Pricing Headed?

Modern Restaurant Management

"Restaurants thinking about implementing surge pricing need to balance the revenue upside with the potential brand backlash," says Savneet Singh, CEO of PAR Technology. "While third-party delivery companies were expected to commoditize food like airline tickets, the opposite happened: people became more attached to their favorite brands.

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Which New York Italian Restaurant Sells the Best Red Sauce?

EATER

Rao’s, Carbone, Patsy’s, Michaels of Brooklyn, and Carmine’s all sell jarred marinara in stores: Are they any good?

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Driftwood provides $34.8M for Miami hotel complex refi

Hotel Business

Driftwood Capital has provided $34.8 million in mezzanine financing for the refinancing of Miami Airport Marriott Connection, a Marriott-branded complex with three hotels near Miami International Airport. Through its lending fund, Driftwood Lending Partners LP, the firm provided financing to an affiliate of Cerberus Capital Management and Highgate. Driftwood originated a two-year loan with three, one-year extension options at a competitive interest rate.

Marketing 105
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Australia’s Diageo World Class Bartender of the Year announced

Hospitality Magazine

Pleasure Club’s Jake Down has been named Australia’s 2024 Bartender of the Year and will go on to represent the country at the global finals in Shanghai. The program, run by Diageo, is now in its 15th year, with leading bartenders participating in a series of rounds for their chance to snag the title. Down competed against five other finalists for this year including James Irvine from Merivale, Sydney; Matt Bodycote from State Buildings, Perth; Rohan Massie from Rude Boy, Hobart; Shi

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Cendyn and Shiji target hotel profitability with PMS-CRS integration

eHotelier

Cendyn, a global integrated hotel technology and services company, and Shiji, the global hospitality technology innovator, are empowering hoteliers to improve profitability with optimized rates and availability.

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Keeping Things Mellow for 50 Years

Modern Restaurant Management

Mellow Mushroom, the stone-baked pizza brand with a counter-culture essence, is celebrating its golden anniversary. Founded in Atlanta on pizza and beer by a trio of friends who had recently graduated college, the brand currently operates more than 160 locations and is still privately held by one of the original founders. The national campaign will have unique local takes as each individual restaurant is uniquely reflective of its local community while holding true to Mellow Mushroom’s cor

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On the Thailand-Malaysia Border, Food Defies Nations

EATER

Cooking up a storm at the Nine Emperor Gods Festival in Satun, Thailand. The governments of Thailand and Malaysia proudly promote national cuisines, but people along the border cook dishes that elude tidy patriotism, part of a larger struggle to maintain their identities If national borders were decided by dietary preferences, a line might run north to south along the Sankalakhiri and Titiwangsa mountains.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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GATE College's Impact on Businesses, Communities, and Places

EHL Insights

Discover how GATE College in Nepal leads the way in regenerative hospitality, shaping a sustainable future for the industry through collaboration, innovation, and community engagement.

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Adrian Richardson’s La Luna Bistro to close in Melbourne

Hospitality Magazine

Adrian Richardson’s Carlton bistro La Luna will hold its last service on 3 August after 25 years in the Melbourne dining scene. Opening in 1998, La Luna Bistro has been a local favourite in Carlton, serving a classic bistro offering championing local produce and season-led dishes. Richardson says the decision to close La Luna Bistro comes as he turns to new opportunities as well as the need to focus on his other venues Pasta Bambino in Brunswick East and Maestro in Geelong.

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3 Keys to excellent hotel housekeeping

eHotelier

A little while ago, I checked into a hotel and immediately told my two young children, “Hop on the bed, and try not to touch the carpet”. It was filthy. Other than the cleanliness, there was nothing wrong with it. The bed was comfortable, all the facilities worked, and the front desk staff were lovely. But they could have offered me a complimentary champagne breakfast prepared by Gordon Ramsay himself, and I would still remember it as the place with someone else’s dirty tissue in the corner.

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Labor Pains: Rising Wages, Difficulty Finding Employees Among Top Hotel Company Concerns

Lodging Magazine

While hotel executives concede that the labor market has improved since bottoming out during the pandemic just a few years ago, they still acknowledge that several challenges exist, not the least of which is rising wages as well as difficulty finding and retaining employees. Robert Habeeb, president/CEO, Maverick Hotels & Restaurants, confirmed that “labor has been the big story” during the post-COVID era and detailed how the market has evolved over the last few years. […] The post Lab

Magazine 105
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Finally, a Kitchen Renovation Show for People Who Actually Cook

EATER

Ellen Marie Bennett is the host of Tastemade’s Kitchen Glow Up. | Angel Montalvo On Ellen Bennett’s new Tastemade show ‘Kitchen Glow Up,’ functionality comes first When my dad moved into his current duplex, he quickly found that the hood over his stove didn’t connect to anything. Not that it hadn’t been installed correctly, just that it was a stainless steel funnel smacked to the wall, with nothing inside.

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Peachtree secures approval for EB-5-funded Home2 Suites

Hotel Business

Peachtree Group has received its I-956F approval from the United States Citizenship and Immigration Services (USCIS), the government agency that oversees the EB-5 Immigrant Investor Program , for the development of a Home2 Suites by Hilton in Boone, NC. USCIS adjudicated the I-956F petition for the hotel development in just five months. “It is a testament to the due diligence of the Peachtree team that it was able to get the project approved so quickly, especially when the published proces

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Roaring ’20s speakeasy Brooksy arrives in Sydney

Hospitality Magazine

Hidden speakeasy Brooksy has swung open its doors on George Street in the Sydney CBD. The 55-seat venue is inspired by the sophistication and fun of the roaring 20s, equipped with velvet curtains, marble counters, and art-deco furnishings designed by Like Minds (formerly known as Guru Projects). Brooksy hosts a snack menu curated by Executive Chef Hemant Dadlani who has worked across the globe at venues such as Pangkor Laut Resort in Malaysia plus Jade Mountain and Anse Chastanet resorts in St L

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Why hospitality businesses win by putting people first – a mindset shift

eHotelier

Let's explore the key challenges hospitality businesses face and the strategies you can implement to align corporate culture and human values.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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LE: New York Leads Top 50 U.S. Markets in Under-Construction Hotels

Lodging Magazine

Lodging Econometrics (LE) released the latest hotel development for the New York market before the NYU International Hospitality Industry Investment Conference (NYU Conference). In the Q1 2024 LE Market Trend Report for New York, analysts report the market had 78 projects/13,549 rooms in the hotel construction pipeline, the 10th largest pipeline by projects of any market in the United States.

Marketing 105
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Hampton Inn & Suites Lady Lake/The Villages Completes Renovation

Guides: Lodging Magazine

THE VILLAGES, Florida—Hampton Inn & Suites Lady Lake/The Villages has recently completed a multi-million-dollar renovation. Led by Florida Hotel Renovations, the project began in late 2023 and includes new contemporary flooring, furniture, lighting, and décor throughout all guestrooms and communal spaces, including the lobby and dining area. “Hampton Inn & Suites Lady Lake/The Villages takes pride in providing our guests with a memorable travel experience backed by the latest innovations

Magazine 108
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TEKMAK Development promotes Glenn Decker to president

Hotel Business

TEKMAK Development Company , a full-service hospitality development company, has promoted Glenn Decker to president. In his new role, the former VP, operations will be responsible for the growth and direction of the company as it seeks to expand its hospitality portfolio. Thomas Kirkland will remain as CEO. “I welcome the opportunity to continue maximizing the potential in our existing hotels, improving the way we execute our projects currently under development and identifying markets where new

Marketing 106
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Dan Murphy’s announced 2024 Decoded spirits winners

Hospitality Magazine

The 2024 winners of Dan Murphy’s Decoded Spirits Awards have been announced, with this year’s awards featuring more detailed tasting notes to ease consumers’ purchasing journeys. The winners were selected by a panel of 13 judges during a two day tasting event, where judges blind tasted more than 450 products across 19 categories. Among the categories are three agave categories, Australian and international gin, non-alcoholic spirits substitutes, and Australian, North American, single malt Scotch

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.