SiteMinder

OCTOBER 11, 2022

Reservations agent. Taking reservations or bookings over the phone. Making restaurant reservations and booking taxis on behalf of guests. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Director of marketing. Sales manager.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Revenue Hub

JUNE 1, 2023

The channel manager picks reservation and rates updates made in the PMS and immediately distributes them to the connected channel. 3) Understanding Cost of Acquisition: Having a clear understanding of the costs associated with each distribution channel, including development, maintenance, and commissions, is crucial.

Book 80

Book Reservations Article Pricing 80

Modern Restaurant Management

DECEMBER 15, 2021

Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing. Proper machine use and maintenance helps keep rewash rates low, which saves restaurants chemical, water, energy and time. Washing Away Profits. They also consume energy and chemical.

Maintenance 203

Maintenance Front of House Back of House Training 203

SiteMinder

SEPTEMBER 10, 2023

The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets. It enables you to establish revenue benchmarks, control operational expenditures , allocate resources judiciously, and prepare for contingencies such as economic downturns or unexpected maintenance issues.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

STAAH

MAY 30, 2023

The channel manager picks reservation and rates updates made in the PMS and immediately distributes them to the connected channel. 4) Defining Target Audience: To make online distribution more efficient, it is essential to clearly define the target audience or market. that individual operators can only dream of.

Book 82

Book Reservations Article Download 82

Hotelogix

FEBRUARY 13, 2024

Here are some operational challenges large hotel management faces without the right solution Front desk and reservations The front desk sets the tone for a guest's experience. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. They need value for what they pay.

Housekeeping 148

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 148

SiteMinder

MAY 16, 2023

Table of contents Introduction from SiteMinder: The bleisure market and hotel booking trends Following the pandemic, the bleisure market changed from a growing niche to a mainstream source of bookings for accommodation providers. This reduces maintenance costs and prolongs the property’s lifespan. You can read it here.

Book 105

Book Maintenance Scheduling Blog 105

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. The ideal cloud property management system has zero maintenance costs and third-party integration charges, and offers free software upgrades.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

Revenue Hub

OCTOBER 25, 2023

GDS connects travel professionals, such as travel agents, with hotel inventory, facilitating real-time reservations. Increased Bookings: It’s a valuable source of reservations, especially from corporate travelers and travel agencies. Corporate travel agencies and large businesses often use GDS to make reservations.

Book 96

Book Reservations Guest Satisfaction Pricing 96

Hotel Owner

JUNE 19, 2023

In the ever-evolving travel market, urban pop-up hotels in Purpose Built Student Accommodation (PBSA) buildings represent a thriving hospitality industry trend, as well as a valuable, potential growth opportunity for a student housing portfolio. So, how do you make the most of the opportunities within this sector?

Concierge 105

Concierge Housekeeping Maintenance Book 105

SiteMinder

SEPTEMBER 6, 2023

Once a booking is made, automated emails kick in, confirming the reservation and even suggesting add-ons like room upgrades or dining options. An online booking process ensures that your hotel is open for business 24/7, allowing guests from different time zones to make reservations at their convenience.

Book 98

Book Reservations Blog Demo 98

Modern Restaurant Management

DECEMBER 28, 2023

The ability to gauge real-time customer satisfaction is a game changer for restaurants aiming to adapt and thrive in an evolving market. Predictive Maintenance : AI will revolutionize kitchen operations, by predicting equipment failures minimizing downtime, and ensuring a great dining experience.

Kitchen Operations 123

Kitchen Operations Training Maintenance Pricing 123

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Online reservation and efficient order management systems, powered by a reliable network, also contribute significantly to customer satisfaction.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

JANUARY 9, 2023

Other expenses — such as utilities, occupancy, supplies, general/administrative and repairs/maintenance — combine to represent about 29 percent of sales. 92 percent of operators say food costs are a significant challenge. 89 percent of operators say labor costs are a significant challenge.

Pricing 141

Pricing Maintenance Reservations Accounting 141

Revenue Hub

DECEMBER 8, 2023

In fact, the global hotel industry is expected to reach a market value of $870 billion by the end of 2023, with the luxury hotel market estimated at $115.8 This allows for proactive maintenance, saving money in the long run. In fact, by 2024, the global market for smart hotel technology is projected to reach $24.46

Travel and Tourism 97

Travel and Tourism Procurement Maintenance Information 97

Hotel Business

AUGUST 11, 2023

Restaurants implemented digital ordering systems, QR codes for menus and online reservation systems to reduce contact and enhance the customer experience. More tech and AI are coming into F&B via marketing and guest profile capture metrics. What are some trends you’re forecasting for the next few years?

Maintenance 52

Maintenance Catering Pricing Budgeting 52

SiteMinder

SEPTEMBER 7, 2023

Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. These include: Resort and amenity fees These fees cover the use and maintenance of on-site facilities like swimming pools, gyms, and spas. Stay away!”.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Les Roches

JANUARY 8, 2024

These innovations in hotels range from processes that handle reservations and check-ins to implementing effective marketing strategies, for example, smartphone notifications informing guests about room availability. If you want to learn more about hotel marketing automation, a marketing degree is a great place to start.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Revenue Hub

NOVEMBER 21, 2022

It also differs depending on the property type, location and target market. Add up the number of reservations for the same time. Divide the number of room nights by total reservations to get your ALOS. For example, if your ALOS was 4.5 in Q3, 2022, each booking during that quarter was for 4.5 days on average.

Book 78

Book Front of House Pricing Catering 78

Hotel Business

NOVEMBER 14, 2022

The company has collaborated with HotelKey on an advanced enterprise hospitality platform for property management, central reservations, inventory management, loyalty integration and a suite of other products. Red Roof delivered record revenue which is a testament to our resilience and ability to anticipate market trends,” said Limbert.

Reservations 59

Reservations Housekeeping Training Maintenance 59

Revenue Hub

JULY 26, 2023

Market rates “ The market will determine what an acceptable price level is and that’s really your starting point ,” says Patrick Angwin, director of boutique hospitality consultancy Clanalytix. Ultimately there will be a revpar that the market is able to support. Are we going to be able to outperform the market or not?

Pricing 91

Pricing Book Marketing Article 91

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Hotel Business

FEBRUARY 15, 2023

By Richard Neville As executives in the global hospitality sector assess new market dynamics in the aftermath of a long pandemic season, they are coming to grips with significant shifts in what travelers worldwide now expect regarding their digital entertainment and information needs.

Concierge 59

Concierge Guest Satisfaction Maintenance Information 59

Hotel Business

MARCH 16, 2023

Booking source In 2019, OTA-sourced bookings made up 57% of all reservations, while non-OTA bookings made up the remaining 43%. In 2022, global occupancy rates had a sluggish start due to the Omicron variant, but by mid-year, rates were back above over 50 percentage points, driven by summer “revenge travel.”

Book 52

Book Maintenance Pricing Budgeting 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Maintenance and Repairs Hotels must be in top condition to ensure guest satisfaction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

Xotels

APRIL 3, 2024

Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? Always be ready to shift to any unexpected changes – being agile is what gets you ahead of the competition and allows you to be a market leader.

Pricing 52

Pricing Book Budgeting Marketing 52

SiteMinder

NOVEMBER 15, 2022

It also differs depending on the property type, location and target market. Add up the number of reservations for the same time. Divide the number of room nights by total reservations to get your ALOS. For example, if your ALOS was 4.5 in Q3, 2022, each booking during that quarter was for 4.5 days on average.

Book 59

Book Front of House Pricing Catering 59

SiteMinder

SEPTEMBER 13, 2022

Different areas across a hotel’s operations benefit from using SOPs in different ways: there are the customer-facing front-office, sales and marketing and F&B operations, and back-of-house operations including housekeeping, maintenance, food production teams and beyond.

Document 75

Document Training Reservations Information 75

SiteMinder

OCTOBER 16, 2022

Marketing & pricing: Analysing financial statements can indicate whether your hotel’s marketing and pricing strategies are bringing in enough revenue, and whether you need to adjust your approach. Fine-tuning your sales and marketing strategy. Marketing and advertising expenses. Guest Reservations. Maintenance.

Pricing 72

Pricing Information Maintenance Accounting 72

eZee Absolute

NOVEMBER 8, 2023

Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. This information can be used to personalize services, optimize marketing strategies, and improve overall guest satisfaction. Immersive In-Room Entertainment : Gone are the days of in-room cable TV.

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Synergy Suite

APRIL 24, 2023

In this article, we’ll go into the ins and outs of online ordering systems: what they are, how to choose one, and examples of the best online ordering systems on the market today. This data can be leveraged to understand customer behavior, tailor marketing campaigns, and personalize the customer experience.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Revenue Hub

OCTOBER 14, 2022

This involves thinking beyond the scope of the guestroom, offering activities, dinner reservations, spa appointments and more. Messages from guests can be automatically flagged as maintenance or housekeeping concerns and escalated through internal communications to ensure leaky faucets are tightened and fresh towels are delivered on request.

Book 83

Book Housekeeping Communication Information 83

Hotel Business

DECEMBER 15, 2022

Finally, the hotel can install its chargers of choice and put a plan in place for ongoing maintenance. With this approach, the majority of charging stations are reserved for overnight guests. Three levels of chargers are available in the market today: Level 1: Cost-efficient, but slow.

Budgeting 59

Budgeting Maintenance Download Reservations 59

Les Roches

JANUARY 19, 2024

The business plan is a roadmap, outlining important aspects such as market analysis, manage­ment structure, marketing plans, ope­rational strategies, and financial projections. A structure­d plan helps you navigate­ each step, from choosing the right location to ide­ntifying your market niche and defining the­ scale of your operations.

Marketing 52

Marketing Book Accounting Procurement 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Reservations management: As soon as a room is sold, the job of managing that reservation begins.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Build relationships with guests.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Les Roches

DECEMBER 27, 2023

Depending on where you work, successful hospitality management can require strategic thinking and effe­ctive marketing technique­s to enhance profitability. A bachelors in hospitality manage­ment or business administration can be extremely valuable as the­se programs cover key topics such as operations manageme­nt, accounting and marketing.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52