Revenue Hub

OCTOBER 16, 2023

When hotels started implementing revenue management, the business shifted from hospitality to asset management. NB: This is an article from Demand Calendar Revenue managers have no relationship with hotel guests other than how much they can charge them and how to optimize occupancy and average rate.

Travel and Tourism 98

Travel and Tourism Training Article Catering 98

InnQuest

OCTOBER 5, 2022

As time progresses, direct bookings are becoming an integral part of every hotel’s distribution mix. After all, paying hefty commissions for third-party bookings isn’t the most desirable way to handle business. Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business.

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Book Pricing Reservations Information 217

Revenue Hub

SEPTEMBER 12, 2023

In the highly competitive world of the hotel industry, maximizing revenue is a top priority. NB: This is an article from BEONx , one of our Expert Partners To achieve this, hotels must employ sophisticated strategies that go beyond merely setting room rates and hoping for the best. Gender: Male, female, non-binary, etc.

Pricing 107

Pricing Book Article Blog 107

Hotelogix

JANUARY 18, 2024

In the hospitality industry, driving direct bookings through your hotel's website is crucial to remain competitive. We know that you know the benefits of generating more direct bookings. Use this information to offer personalized services and run targeted promotions and loyalty programs. 

Book 130

Book Catering Guest Satisfaction Reservations 130

Revenue Hub

OCTOBER 3, 2023

Visibility is the goal of any hotel. Free Room Upgrade and Free Breakfast add-ons A quick summary how the programs work: It is only offered to Genius 2 and 3 members , or those who completed five stays in two years. What hotel on earth does not want all that? You pay the same commission as with any other reservation.

Book 98

Book Reservations Article Accounting 98

Revenue Hub

MARCH 14, 2023

It can be an excellent way to get your guests raving about your hotel online and improve your online reputation , which will lead to more bookings. They can let their guests customise their stay beforehand and let them select and pay for only those services that they’re interested in. Another strategy that you can use is upselling.

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Article Communication Book 83

InnQuest

JANUARY 23, 2023

Customers nowadays trust big names like Expedia, Booking.com, or Hotels.com more than an actual hotel website. Direct bookings are reservations made directly with the hotel rather than through a third-party online travel agency (OTA). Direct bookings can be made through the hotel’s website, by phone, or in person at the hotel.

Book 218

Book Reservations Concierge Blog 218

Revenue Hub

JANUARY 16, 2023

As a hotel marketer, you understand the importance of having a website that is optimized for conversions. With more and more travelers booking their accommodations online, it’s crucial that your hotel’s website is user-friendly, easy to navigate, and encourages potential guests to complete a booking.

Book 87

Book Information Communication Article 87

Les Roches

APRIL 13, 2023

Customer loyalty is a key factor for any business to succeed. But exactly what is customer loyalty and how can you ensure that your customers stay loyal? What is customer loyalty and how does it work? Customer loyalty is a marketing concept that encourages customers to keep returning for repeat purchases.

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Customer Service Definition Hospitality Management Blog 52

Modern Restaurant Management

JUNE 4, 2020

From reduced hours to limited resources, to complete closures, this global pandemic hasn't spared restaurants and hotels in the slightest. Reward Customer Loyalty. Reward customer loyalty by offering exclusive discounts or special offers to show how much their business is genuinely appreciated.

Sanitation 201

Sanitation Customer Service Communication Budgeting 201

Larry Mogelonsky

OCTOBER 2, 2023

That is to say, there is no silver bullet treatment that anyone can pay a medical practitioner to quickly take a decade off their biological clock (that is, healthspan) or extend the maximum upper age limit beyond roughly 125 (that is, lifespan). Consider a relatively benign hot mineral bath at a spa.

Presentation 100

Presentation Book Marketing 100

Modern Restaurant Management

MAY 5, 2022

Restaurants and hotels are playing their creative game too well as they establish crypto-themed restaurants across the globe. Restaurateurs and hotel owners have been playing their creative game too well and they’ve created a crypto-theme restaurants across the globe. Innovative Loyalty Schemes. Camboflare.

Pricing 189

Pricing Information Marketing Events 189

Revenue Hub

MARCH 29, 2023

With the right approach and the right pricing strategy, rate parity can actually be a great opportunity to enhance your guest experience and generate increased ancillary revenue streams for your hotel. So much so that many hotel revenue managers often wrongly assume that it is a bad thing. What is rate parity? Narrow rate parity.

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Pricing Accounting Book Reservations 68

Revenue Hub

MAY 14, 2024

If you’re looking for avenues to amplify revenue and create a more loyal guest base, look towards fine-tuning your hotel’s direct booking strategy. There are several ways you can enhance your hotel’s direct booking approach, and I’m about to dive into a selection of effective strategies.

Book 78

Book Guest Satisfaction Reservations Communication 78

Boutique Hotel News

DECEMBER 20, 2022

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 In Bullingham’s words, hotels need to be more like Selfridges. percentage points. “The

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Concierge Book Marketing Information 312

Hotel Business

JANUARY 23, 2023

HydroMassage has found a way to help hotel guests do this—without the need for the specialized staff that may not be easy to find—but with the added benefit of being able to offer guests to more revenue-producing amenities. The company has found a great deal of success when it is able to offer its products as an extra amenity.

Guest Satisfaction 103

Guest Satisfaction 103

Modern Restaurant Management

DECEMBER 17, 2021

The most important ways to drive restaurant employee retention boils down to: Offering competitive compensation and simplifying their life. A Q2 survey from Joblist found that higher pay, more benefits, or a bonus would motivate job seekers with hospitality experience to pursue open roles in restaurants, bars, and hotels.

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Procurement Customer Service Training Information 188

Revenue Hub

APRIL 11, 2023

The marketing department in a hotel has a crucial role in increasing revenue. Hotel marketers send out campaigns to all guests with a goal: make them book again or sell some extra services. 9 audiences for better hotel marketing campaigns 1. This means one thing: your communication efforts need to be extremely efficient.

Book 86

Book Information Communication Article 86

SiteMinder

OCTOBER 10, 2023

By offering discounted prices, hotels aim to increase demand, especially during off-peak periods, without compromising on profitability. Table of contents Why is discount pricing used in hotels? Offer lower rates for guests booking multiple rooms, ideal for group travellers or event attendees.

Pricing 59

Pricing Guest Satisfaction Book Events 59

Revenue Hub

MAY 15, 2024

Today’s hotel and event salespeople work in completely different environments than most of their leaders experienced. Self-serving “thought leaders,” employed by tech companies, offer blogs and conference presentations pushing automation RFP responses and AI-powered prospecting, leading to generic, spammy-feeling sales correspondence.

Events 83

Events Book Training Budgeting 83

Les Roches

MARCH 23, 2023

Hotel marketing can be an incredibly important part of a hotel’s success. Effective marketing helps to bring in new customers, build brand loyalty, and increase hotel revenue. With the correct strategies, hotels can enhance performance by targeting the right audiences with engaging campaigns.

Marketing 98

Marketing Events Hospitality Management Information 98

Les Roches

DECEMBER 27, 2022

As a highly competitive, customer-focused sector, brand management is critical in the hospitality and hotel industry. Some brand management examples include luxury hotel brands and high-end restaurants. Luxury hotels, like Four Seasons or Shangri La, have some of the most prominent brand images in the world.

Brand Management 52

Brand Management Marketing Pricing Customer Service 52

Les Roches

JUNE 7, 2023

While they are often used interchangeably, customer service and customer suppo rt differ in what they offer customers and how they assist them. Customer loyalty : 91% of customers are more likely to make a repeat purchase after receiving positive customer service. Customers today expect a high level of customer service too.

Customer Service 88

Customer Service Training Information Communication 88

Les Roches

DECEMBER 30, 2023

It refe­rs to any tangible items designe­d for sale, including goods produced by companies and se­rvices offered by se­rvice provider. Definition of product Let’s start by e­stablishing a shared understanding of the te­rm ‘product’ in a business context. We’ll also look at tangibles versus intangible elements, costs and returns.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Larry Mogelonsky

JULY 17, 2023

But as sleep science gains in popularity, this behavioral gap presents a hugely lucrative opportunity for hotel brands to provide guests with a far better sleeping experience than they would ever dream of getting at home, and then charging appropriately for it. So, what’s the craze all about?

Travel and Tourism 100

Travel and Tourism Guest Satisfaction Marketing Presentation 100

The Restaurant Times

SEPTEMBER 22, 2021

By segmenting your audience, targeting your offering, and positioning the restaurant correctly, you’ll find a much more predictable flow of customers. Segmentation and target marketing can help you: better engage your consumers to understand their demands and needs and then fit them into your program. . Loyalty At Its Best .

Marketing 52

Marketing Customer Service Communication Pricing 52

eZee Absolute

OCTOBER 16, 2023

Ever thought about how hotels can pocket some extra cash beyond just renting out rooms? ” It is when a hotel offers additional services or packages to enhance a guest’s stay. These supplementary offerings not only open the door to additional income for the hotel but also give guests that extra touch of luxury.

Concierge 59

Concierge Events Book Catering 59

The Restaurant Times

MARCH 17, 2023

If you think you shouldn’t advertise to your customers, you’re passing up an opportunity to generate revenue and increase loyalty. Decorate Your Windows With Offers Use your restaurant’s windows to their full potential to draw customers in as they pass by. A menu with various food items has many advantages.

Special Events 52

Special Events Events Information Marketing 52

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). "With the additional funds appropriated by Congress, tens of millions of additional workers will benefit from this critical relief. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S. Socialincs, Inc.,

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Sanitation Information Marketing Workshop 197

Revenue Hub

APRIL 3, 2023

The ultimate aim of every hotel is to make a profit. Enhance your ancillary revenue streams When most people think of hotel revenue, their first thought is the income that’s generated from selling rooms. That’s why it’s important to ensure that you’re providing the best possible experience with each service that you offer.

Guest Satisfaction 74

Guest Satisfaction Book Reservations Article 74

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Revenue Hub

NOVEMBER 24, 2022

In luxury hospitality, the importance of brand identity is paramount, especially considering the impact this identity has on potential hotel bookers. NB: This is an article from The Hotels Network , one of our Expert Partners. Communicate personalized offers seamlessly using Inliners.

Pricing 78

Pricing Book Article Guest Satisfaction 78

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

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Sanitation L&D Accounting Marketing 164

eZee Absolute

SEPTEMBER 27, 2023

“Why should a guest choose your hotel over countless others?” In a world where choices seem infinite, how does your hotel stand out? A well-defined USP can set your hotel apart, attract the right guests, and drive more revenue. Table of Content Why is USP Important for Hotels? Wondering how? Look no further.

Marketing 52

Marketing Training Communication Information 52

Les Roches

JANUARY 12, 2024

We’ll also cover how you can learn hospitality pricing and revenue management to start an exciting career in the hotel and travel industry Definition of pricing Pricing – setting the right mone­tary value for products or services – is an integral part of running a busine­ss. What are pricing strategies? This can have a big impact on profit.

Pricing 52

Pricing Marketing Definition Catering 52

InnQuest

MAY 11, 2023

As we step into 2023, the hospitality industry is still reeling from the effects of the pandemic – which makes implementing hotel pricing strategies more important than ever. With travel restrictions lifted, hotels are gearing up to welcome guests again.

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Pricing Reservations Book Marketing 220

Travel Booster

AUGUST 15, 2023

Benefits Abound If we think back to our introduction, a complex matrix of participants, products, and business processes make up our source of Big Data. Clients are doing this themselves, manually, online, so offering them an automated analysis is a valuable offering to lock in loyalty.

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Document Reservations Budgeting Blog 52