Boutique Hotel News

MAY 23, 2023

We are looking forward to sharing our knowledge to help move the industry forwards and achieve our net zero carbon targets together. IHG has a compelling global network which will help to spread the Zeal Hotels message and help guests to enjoy their hotel stays free from concerns about their carbon footprint.

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InnQuest

JULY 12, 2023

It has also become an effective tool for the travel and hospitality industries in maximizing hotel bookings and creating exciting summer adventures for their guests. Including different content formats such as photos, videos and user-generated content, can add variety and intrigue to your hospitality brand’s message.

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Hotel Owner

DECEMBER 6, 2022

While accepting there are many jobs which cannot be done remotely, the knowledge and services economy is less restrictive in this area, especially given the exponential rise in use of videoconferencing and collaborative working applications. It is a tiny gesture that can create a warm glow around your brand.

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Les Roches

MARCH 6, 2024

By defining the brand’s positioning, visual identity, mission statement and messaging, brand strategy helps create a clear and compelling image of the brand. Brand strategy in hospitality In the hospitality industry , where competition is fierce and guest expectations are high, a comprehensive brand strategy is essential for success.

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Modern Restaurant Management

FEBRUARY 28, 2023

1: Simplify Communication The restaurant business can be very demanding and stressful, especially when there are so many guests to serve, and you’re chronically short-staffed. Effective communication doesn’t mean sending text messages asking staff to cover an open shift.

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STAAH

MAY 24, 2023

Market insights can provide a comprehensive understanding of market trends, guest preferences and industry dynamics. This knowledge allows them to tailor their offerings to meet those specific demands, enhancing the chances of attracting and converting leads. STAAH MAX users can analyze market insights and make informed decisions.

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Revenue Hub

APRIL 19, 2023

NB: This is an article from Hotelchamp Visiting on average 38 websites before making a booking, potential guests come across plenty of hotels that could satisfy their needs. Subscribe to our weekly newsletter and stay up to date It’s more important than ever to stand out against your competitors and give guests an incentive to choose you.

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Revenue Hub

OCTOBER 30, 2023

These campaigns create a perfect recipe for loyalty by catering to potential guests’ immediate interests and conveying a genuine concern for their experience. This detailed knowledge helps you more precisely segment and personalize your campaigns. And your abandoned booking data shines bright here.

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Modern Restaurant Management

JULY 5, 2023

Virtual hospitality is also setting a new standard for guest experiences and offers many benefits to restaurants, including personalized and tailored experiences, operational optimization and cost reduction. Every new way of interacting with a guest is an opportunity to increase frequency and average order value.

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STAAH

SEPTEMBER 26, 2023

Then align your social media messaging to talk to these ideal guests.4 Be real – post the bloopers of serving guests or laundry gone wrong. Tailor your content to suit their needs and mix your brand message in it. They want something that is different, even if unpolished and messy. Remember, do few, do them well.

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Revenue Hub

MAY 16, 2023

As a hotelier, it is important to prioritise pre-arrival communication with your guests. Pre-arrival communication can also help you to anticipate and address any concerns or issues your guests may have, making their stay as smooth and enjoyable as possible. 9 Tips to structure your pre-arrival communication with your guests 1.

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Larry Mogelonsky

AUGUST 2, 2023

There are legacy systems that are difficult (and expensive) to integrate and lots of disjointed guest profiles – also known as data silos. Nevertheless, the need for system consolidation and unified guest profiles, particularly at the enterprise level, becomes all the more critical with the renewed drive for customer segmentation.

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Hotel Business

MAY 11, 2023

Hotel Business caught up with Max Spangler , director, technology, Charlestowne Hotels , for some of his advice for hoteliers: What are three simple ways that hoteliers can utilize technology to engage with their guests and increase brand loyalty? Think like the guest—what would make your life easier?

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Revenue Hub

JUNE 28, 2023

In the fiercely competitive world of hospitality, hotels are constantly seeking innovative ways to attract guests and secure direct bookings. And don’t forget the magic ingredient – clear and enticing calls-to-action that make guests eager to hit that “Book Now” button. And that’s not all!

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Hotelogix

OCTOBER 9, 2023

You can add photos, text posts, link websites, and plug-ins like messaging and web-based booking. Many PMS platforms offer features that store and keep archives of previous guest data. When identifying a target audience, you should be identifying the following demographic groups: Where do most of your guests come from?

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Modern Restaurant Management

JANUARY 19, 2022

But travel to the same establishment’s suburban or rural locations, and you’ll find counter-based ordering, guests dining in and fully open dining room. They seamlessly use that knowledge to offer us similar but different upsell items. Added together, there has been much to contend with these last few years.

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Modern Restaurant Management

JULY 26, 2021

Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags. Having the right tools and products in place can help create a hygienic experience for guests and staff and guarantee safer dining.

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Modern Restaurant Management

NOVEMBER 15, 2022

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their insights on whether there is an effective way to raise menu prices, any alternative and how can you do so without alienating guests. Be ready with messaging for when a diner points it out. How can they best raise prices without alienating guests?

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Smart Brief Hospitality

MARCH 10, 2024

As the pandemic slowed travel to a halt and changed both the frequency and the ways in which we travel, the hospitality industry was forced to implement technological innovations with offerings such as no-contact guest services. Another big game changer, over the last decade, is the automation of operational and accounting processes.

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Revenue Hub

OCTOBER 12, 2023

This knowledge will empower you to make informed decisions and select the most suitable OTA partnerships for your hotel. Highlight your property’s distinctive features, exceptional guest experiences, and positive guest reviews. Research their customer base, booking patterns, and competitive advantages.

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Modern Restaurant Management

AUGUST 19, 2020

Finding the right balance of what local guests want, at the maximum price point and minimal cost could be the difference between surviving and closing the doors. This is the time to engage your guests with knowledge and events from the abundant direct contact available. Connect and message suppliers for info and samples.

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SiteMinder

DECEMBER 21, 2023

Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality. It encompasses a wide range of interactions, from front-of-house dialogue with guests to back-of-house coordination among staff. Communicate more effectively and boost revenue.

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Les Roches

JUNE 7, 2023

Competence : Businesses need to ensure their staff have a deep knowledge of their products and services and can provide accurate information, advice, and support to answer questions and address problems or concerns. The role of customer support is to address guest queries, resolve issues and concerns and provide practical assistance.

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eZee Absolute

NOVEMBER 23, 2023

In my previous blog on collecting guest data , I had given a touch base about Wi-Fi marketing for hotels. Collecting guest data Attracting guests with offers on splash page Promoting area specific services with geofencing Understanding guests with the help of Wi-Fi analytics How can Hotels Invest into Wi-Fi Marketing?

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Modern Restaurant Management

FEBRUARY 10, 2021

When approaching particular influencers, remember that knowledge and credibility carry a lot more weight in the gluten-free community than the number of followers an influencer has. In 2021, restaurants can build on this idea and showcase their knowledge of safe food handling procedures through online cooking demos. Take to the Camera.

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Revenue Hub

OCTOBER 13, 2022

Video content gives travelers a sneak peek into every aspect of a potential vacation experience before the guest even take off on their trip—and these days guests value transparency above almost anything else when making purchasing decisions! Begin the Guest Experience Before They Arrive. Personalize Their Stay.

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SiteMinder

OCTOBER 30, 2023

“In a year when travel again thrived, it was the consultants and solutions that enabled properties to operate with speed, flexibility and to personalise the experience of their guests that had the greatest impact.”

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Revenue Hub

SEPTEMBER 11, 2023

Hotels can leverage automation and technology to handle your defined lead scoring framework to prioritize attention to leads likely to convert and trigger key messages or nurturing campaigns. Utilize this knowledge to create special offers for group guests. HIGH: Deliver a highly personalized proposal with tailored follow-up.

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eZee Absolute

AUGUST 31, 2022

Not to mention, it is also a great opportunity for hotels to attract guests during diwali boost their business significantly. Get the messaging right. So, here are a few tips on how can hotels attract guests during Diwali and boost revenue. Or, do you want to open up for all kinds of guests? Sounds like a plane?

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Modern Restaurant Management

APRIL 18, 2023

The message of perseverance, maintaining self-belief, understanding that you will fail and that you can rise from failure, and that no one should ever concede their power to someone you think is more powerful or knows more. Armed with all of that knowledge and credentialing, I found myself back to slinging burgers for a living.

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eZee Absolute

JANUARY 19, 2023

By this, I mean the department gets to interact with a lot of people from other segments which might include the management as well as the guests. This is why in-house marketing teams tend to gain a deeper understanding of their guests, the local market, and the specific needs of the hotel.

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eZee Absolute

AUGUST 29, 2023

But the one thing that is always constant is the day-to-day operations that define your guest experience. Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. This is where hotel improvement ideas come in.

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Revenue Hub

JANUARY 16, 2023

ChatGPT can give guests information about different aspects of the industry, like types of accommodation. 2021 knowledge base: ChatGPT was trained on information that ends in 2021, so it can produce out-of-date results. This will have a big impact on the guest experience. What are the biggest limitations of ChatGPT?

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Revenue Hub

MAY 3, 2023

NB: This is an article from WebRezPro Though these popular—and packed—destinations attract guests without trying, places off the beaten path also have great potential to snag bookings. Use guest data from your property management system to determine your guest segments and create messaging and offers that appeal to them.

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SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Hotel management teams should think about arranging tours or trips for their guests to local sights.

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7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. Restaurant audience management software is a tool that helps track guest preferences and contact information. Examples of Restaurant Inventory Management Software.

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Les Roches

AUGUST 12, 2022

Effective management of a hotel is all about making sure your guests have a safe, pleasant and first-class experience. As one of the most senior team members, you’ll have ultimate responsibility for the quality of services and safety of guests and staff. How to manage hotels effectively. Sales management. Master’s in Hotel Management.

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