Revenue Hub

APRIL 24, 2024

NB: This is an article from Amadeus Subscribe to our weekly newsletter and stay up to date Technology upgrades are proving to be top of mind this year, as hoteliers using legacy software or those with major gaps in functionality are increasingly worried about being outperformed. Intuitive design?

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Revenue Hub

SEPTEMBER 11, 2023

If you’re looking to boost revenue, upselling is a long-established business practice that shouldn’t be overlooked. Subscribe to our weekly newsletter and stay up to date Like baking, many elements of revenue management are an exact science that require careful measurement, planning, and execution for it all to come together well.

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Pricing Book Article 88

Revenue Hub

NOVEMBER 24, 2022

A solid hotel upsell program can make a huge difference in generating direct revenue. Generally speaking, you are going to be more profitable if you choose to upsell your existing guests. So, it’s best to stay upsell savvy if you want to make the most of opportunities to improve your revenue. Target your upsells.

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Book Information Article Accounting 89

Revenue Hub

FEBRUARY 7, 2023

Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. NB: This is an article from innQuest An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well.

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Article Book Customer Service Reservations 76

Revenue Hub

SEPTEMBER 21, 2023

Subscribe to our weekly newsletter and stay up to date Embrace Value-Added Packages Rather than slashing prices, consider offering value-added packages that provide additional benefits to guests. This not only adds value to the guest experience but also generates incremental revenue from upsells and additional services.

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Pricing Concierge Article Blog 103

Revenue Hub

AUGUST 29, 2023

NB: This is an article from Userguest , one of our Expert Partners Savvy hoteliers are tapping into the power of upselling and cross-selling techniques to unlock additional revenue streams and enhance the guest experience. The significance of direct bookings cannot be understated in the realm of upselling, cross-selling, and loyalty programs.

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Communication Book Article Guest Satisfaction 66

Horizon Hospitality

JANUARY 24, 2023

Whether you want to reduce service errors, improve upselling, or lower your inventory turnover, set those goals with the employee ahead of time to help them stay motivated and focused between meetings. Even the most productive staff member may need regular feedback to stay focused. Simple – they shouldn’t!

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Scheduling Information 246

SiteMinder

APRIL 10, 2024

SiteMinder’s payment solution is helping us save time for our potential clients, which is a way to make it immediately beneficial for them to stay with us.” Nira Caledonia , one of many properties in the portfolio of Shanti Hospitality , exists to provide a sanctuary for worldly, well-travelled guests who enjoy a relaxed atmosphere.

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Communication Guest Satisfaction Book Marketing 98

Revenue Hub

NOVEMBER 9, 2022

Leveraging personalized upsells can help you unlock direct revenue. Upsells are powerful. Many hoteliers view upsells as a means to drive quick and easy ancillary revenue, which can be effective, but only when done right. Subscribe to our weekly newsletter and stay up to date. Upsells and the guest experience.

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Book Guest Satisfaction Presentation Article 72

Revenue Hub

MARCH 14, 2023

Subscribe to our weekly newsletter and stay up to date Of course, refining the level of your service is key to improving your guest feedback. Subscribe to our weekly newsletter and stay up to date Of course, refining the level of your service is key to improving your guest feedback. Another strategy that you can use is upselling.

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Article Communication Book 80

STAAH

APRIL 3, 2024

Secret Retreats Specialist in boutique stays in the SEA region. Trusted Stays UK-based serviced apartment platform for short and mid-term stays. Trusted Stays UK-based serviced apartment platform for short and mid-term stays. Almosafer Saudi-based OTA with a strong position in GCC.

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Book Property Management Marketing 86

Larry Mogelonsky

NOVEMBER 27, 2023

Then there are luxury hotels or resorts where meeting the guests at check-in is a set way to set the tone for an enjoyable stay. Many travelers will be fully zoned out by the time they arrive in the lobby – not exactly a mood conducive to upselling.

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Scheduling Housekeeping Communication Marketing 100

Revenue Hub

MAY 15, 2023

Health and wellness in hotels are here to stay, and most hoteliers are looking for innovative ways to monetize them. NB: This is an article from Mews A sound strategy will ensure you stay profitable even when the demand fluctuates. Staying profitable depends on your hotel’s ability to optimize profits year-round.

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Pricing Concierge Book Article 85

Revenue Hub

NOVEMBER 30, 2023

NB: This is an article from Topline Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date 1. Picture this: a guest books a weekend stay and gets an exclusive deal on spa services, dining, or local attractions. Hey there, hoteliers and revenue managers!

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Book Article Training Marketing 81

Revenue Hub

DECEMBER 13, 2023

NB: This is an article from Smartpricing Subscribe to our weekly newsletter and stay up to date 1) Elevating Guest Experiences through Personalized Offerings In the hospitality sector, personalization is key. We have selected a range of measures and practical examples that will be most effective in helping you optimize your revenues.

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Pricing Book Strategic Planning Information 96

Revenue Hub

JULY 11, 2023

Subscribe to our weekly newsletter and stay up to date The morning meeting and “How are we going to make the numbers?” Enter, automated upselling. Upselling is one of the best ways for a hotel to increase profits – and will most certainly help answer the “How will be increase the numbers?” Will it be you?

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Housekeeping Article Reservations Accounting 70

Revenue Hub

APRIL 12, 2023

NB: This is an article from IDeaS It should not be forgotten that the practice of upselling is an effective way for hotels to grow profits in such an environment. Upselling can also directly help hotels increase their profitability by increasing the revenue generated per customer.

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Pricing Training Guest Satisfaction Book 60

Revenue Hub

MARCH 18, 2024

NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date The most common types are percentage discounts, fixed amounts, discounts for bundled services like a package, or seasonal promotions. Since hotel inventory is perishable, discounts can help fill rooms that would otherwise stay vacant.

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Pricing Article Marketing Book 99

STAAH

APRIL 23, 2024

In today’s fast-paced hospitality landscape, staying ahead of the curve is paramount for maximizing revenue potential. Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products.

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Pricing Presentation Marketing Information 88

Hotel Business

JANUARY 30, 2024

From upselling to sales and event management capabilities and hundreds of partner plug-ins, Oracle’s security-first methodology and commitment to long-term cloud investments can help properties meet their financial and operational objectives while maximizing customer satisfaction at every touchpoint.”

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Events Customer Service Catering Property Management 111

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payments are here to stay as the technology’s popularity grows. Many restaurant owners and managers immediately invested in multiple technology solutions to stay afloat in 2020, with contactless order and payment solutions being the most important. Thinking Long Term When Evaluating Restaurant Technologies.

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POS Systems Server Information Marketing 225

Revenue Hub

SEPTEMBER 25, 2023

Subscribe to our weekly newsletter and stay up to date Understanding Transient Travelers: Transient travellers represent a diverse group of individuals who require immediate accommodation due to various reasons, such as last-minute business trips, spontaneous leisure trips, flight cancellations, or unexpected events.

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Reservations Book Article Pricing 95

Revenue Hub

OCTOBER 18, 2023

Subscribe to our weekly newsletter and stay up to date In this article, we will explore practical examples of how website users’ booking behaviour can be used by hoteliers in their marketing and revenue strategies. In today’s digital age, hoteliers have access to an abundance of data about their website users’ booking behaviour.

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Book Marketing Pricing Guest Satisfaction 81

Revfine

DECEMBER 11, 2022

Few hoteliers use front desk upselling to the max. Not only do the front desk employees need to stay up to speed with all the upselling deals, but they also need to be comfortable using essential communication skills and marketing techniques. In short, to get it right, you need to read each situation correctly and.

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Communication Marketing 59

Modern Restaurant Management

JULY 20, 2023

But like it or not, AI is being implemented in so many industries, including foodservice, and is here to stay. There was a mixture of early adopters and those who questioned cell phones’ staying power. AI also helped it upsell. Look at how widespread mobile phones are today. Look at how widespread mobile phones are today.

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Information 129

Revenue Hub

APRIL 2, 2024

NB: This is an article from Lighthouse (formerly OTA Insight) Subscribe to our weekly newsletter and stay up to date Here are some of the key drivers you should be able to record and find in your PMS: Market segment – The category of the market, grouping of rate codes, to which the reservation belongs, such as transient, group, etc.

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Reservations Book Pricing Article 92

Hotel Business

SEPTEMBER 12, 2023

Guests can also personalize their stays with various enhancements including IHG One Rewards elite-qualifying bonus points, food and beverage credits, lounge access, special in-room welcome amenities or pre-paid parking—all as part of the redesigned booking flow. And guests aren’t the only ones seeing value from stay customization.

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Book Definition 115

Revenue Hub

MARCH 5, 2024

The Importance of Personalization Your PMS enables you to keep notes about your guests, their specific needs, their habits, and any other pertinent information – all of which will be helpful for you to improve your personalised service offering the next time the guest books a stay with you. At a basic level, saying, “Welcome back, Mr Smith.

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Pricing Blog Book Article 80

SiteMinder

MAY 2, 2024

We get a lot of regulars staying with us because they appreciate our friendly, welcoming staff and our customer service,” said Katie Cheetham , Reservations Manager. “ We wanted to implement this pre and post-stay.” A 4-star property, City Oasis Inn is located in the tropical haven of Townsville in the north of Queensland, Australia.

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Information Communication Definition Customer Service 52

Revenue Hub

JANUARY 15, 2024

Subscribe to our weekly newsletter and stay up to date Contrary to popular belief, the percentage of guests who return to the same hotel is typically far below ten percent. This is an opportunity for hotels to personalize the guest experience, including upselling and offering additional services.

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Article Reservations Book Presentation 88

Revenue Hub

MAY 18, 2023

Moreover, you will be able to capitalise on them by turning them into exciting upselling deals. Subscribe to our weekly newsletter and stay up to date Here are 13 popular and practical hotel activities ideas that will appeal to modern travellers. It is even better if the experience is unique and authentic.

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Article Book Marketing 84

Revenue Hub

OCTOBER 9, 2023

Subscribe to our weekly newsletter and stay up to date Understanding Hotel Pricing Strategy: Hotel pricing strategy involves determining the optimal rates for different room types, packages, and ancillary services. Upselling and Cross-Selling: Hotels can leverage pricing strategies to encourage upselling and cross-selling.

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Pricing Article Book Marketing 89

Revenue Hub

FEBRUARY 21, 2024

As we delve into the latest trends in this field, it’s crucial for hoteliers to stay abreast of these developments to ensure competitiveness and profitability. In the dynamic world of hospitality, the UK market stands out as a beacon of innovation and adaptation, particularly in the realm of hotel revenue management.

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Guest Satisfaction Pricing Article Book 89

Revenue Hub

APRIL 27, 2023

Subscribe to our weekly newsletter and stay up to date But with technology playing an ever-increasing role in our lives, it is high time to dispel the myth that digital interaction with guests is somehow at odds with luxury hotel experience. If you think your guests are too luxurious for digital – think again. Tastes evolve and change.

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Article Communication Presentation Pricing 81

Hotelogix

JANUARY 18, 2024

  Entice more audience: Since the booking happens on your website, you can roll out special offers and upsell relevant services to attract more guests.  A booking engine is a software application on your hotel's website that allows guests to check availability and rates and book their stay directly with you.

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Book Catering Guest Satisfaction Reservations 130

STAAH

FEBRUARY 6, 2024

3) Pre-arrival upselling can beef up your overbooking strategy and make it more profitable. 3) Pre-arrival upselling can beef up your overbooking strategy and make it more profitable. During this stage of the guest journey, guests are likely to be more open to personalising their stay. 4) Capping overbookings is essential.

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Book Training Property Management Communication 89

Revenue Hub

JUNE 15, 2023

Revenue-driving technologies like ROOMDEX Automated upselling do just that. Show that your technology choices directly drive new revenue Automated upselling increases revenue by offering additional services or upgrades to guests during the booking process, pre-arrival, or on-site. Therefore, hotel automation technology has two jobs.

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