SiteMinder

SEPTEMBER 7, 2023

Late check out and early departure fees These fees give guests the flexibility to extend their stay beyond standard check-out times or leave before their scheduled departure, while compensating the hotel for the inconvenience caused in room turnover. Depending on where you’re operating, taxes may be included in the room price (e.g.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Revenue Hub

OCTOBER 17, 2023

Where was the value for the price paid? I appreciate it is a tough time and the recovery post COVID-19 takes time, but prices continue to increase while service and value may not keep pace. Customer demand: guests who are willing to pay different prices. Perishable resources: unsold rooms perish every single night.

Pricing 92

Pricing Marketing Training Book 92

SiteMinder

SEPTEMBER 6, 2023

This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

Book 98

Book Reservations Blog Demo 98

Revenue Hub

FEBRUARY 27, 2023

Though prices and demand are at all-time highs, costs are through the roof — rising labor costs, supply costs, property maintenance costs, etc. Everything from additional guest services , to in-stay purchasing, happy hours at the bar, to a flash-sale local tour impacts this metric. You can’t win at what you don’t measure.

Article 73

Article Housekeeping Maintenance Information 73

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

SiteMinder

NOVEMBER 22, 2023

Detailed planning ensures that every aspect, from guest flow to technology needs, is thoughtfully addressed well in advance. These tools can streamline the planning process, from scheduling to guest registration. Tip : Utilise digital event management tools. Tip : Conduct role-specific training sessions.

Events 59

Events Budgeting Book Workshop 59

Revenue Hub

MAY 18, 2023

The right PMS can also automate processes such as room assignments and inventory management to help reduce the workload for front desk staff, giving them more time to focus on delivering exceptional guest service. And, request rates from other players in the market to compare your current rates.

Front Desk Operations 77

Front Desk Operations Cost Reduction Book Training 77

Modern Restaurant Management

MARCH 11, 2020

US Foods will finance the acquisition primarily with $700 million in fully committed financing from Citigroup and Bank of America and will fund the balance of the purchase price through its existing liquidity resources. In those 18 years, StaffMate Online clients have scheduled workers into 18.5 reducing to approximately 3.0x

Procurement 128

Procurement Marketing Scheduling Events 128

Modern Restaurant Management

MAY 28, 2021

The celebration continued with an announcement of nine more award categories presented than the previous year, bringing the total to twenty-one, which are all centered around the brand’s ‘Year of the Guest’ commitment. Highest Average Ticket Price : Michelle Constantino, Naperville, IL. flip'd by IHOP.

Marketing 186

Marketing Training Health & Safety Scheduling 186