InnQuest

APRIL 3, 2023

For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. How Digital Tools and Mobile Technology are Streamlining Operations Utilizing digital tools and mobile technology can streamline operational tasks for your hotel and enhance the guest experience.

Property Management 222

Property Management Training Special Events Guest Satisfaction 222

InnQuest

APRIL 4, 2023

A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime. Lower Maintenance and Support Costs According to a report by Hospitality Technology, cloud-based Property Management Systems can reduce maintenance and support costs by up to 30%.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

InnQuest

OCTOBER 25, 2023

Initially, basic chatbots were utilized for answering common inquiries, supplying fundamental hotel details, and facilitating room reservations. Present-day hotel chatbots can assist guests with a range of services, including reservation bookings, room service orders, local activity recommendations, and information about nearby attractions.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

InnQuest

MARCH 2, 2023

This includes everything from online booking systems and inventory management to customer relationship management tools. For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

Hotelogix

JANUARY 30, 2024

Crucially, the housekeeping department should generate this report before and after each shift, ensuring that the current status of each room - whether occupied, vacant, or ready for new guests - is accurately reflected. This report is critical to maintaining smooth operations and ensuring guest satisfaction.

Housekeeping 147

Housekeeping Reservations Budgeting Book 147

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. A Central Reservation System (CRS) stands as the nerve center of a robust hotel distribution strategy. Benefits What is CRS?

Reservations 88

Reservations Book Guest Satisfaction Pricing 88

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. Its products include hotel property management software , channel management system , and hotel customer relationship management systems.

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

InnQuest

APRIL 6, 2023

Read this blog to know how a cloud PMS can improve the guest experience by streamlining your hospitality processes. Understanding Cloud PMS A cloud PMS is a web-based software application that helps hoteliers manage their daily operations in one location, including reservations, billing, and guest management.

Guest Satisfaction 140

Guest Satisfaction Information Server Blog 140

Revenue Hub

SEPTEMBER 11, 2023

In the ever-evolving hospitality industry, effective inventory management is a critical aspect of running a successful hotel. NB: This is an article from innQuest Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness.

Pricing 104

Pricing Guest Satisfaction Article Book 104

Revenue Hub

JUNE 7, 2023

Furthermore, a booking engine can enable upselling and cross-selling opportunities by showcasing additional services, such as spa treatments or restaurant reservations, during the booking process. By providing a seamless and intuitive guest experience , hotels can improve guest satisfaction and encourage repeat bookings.

Book 85

Book Guest Satisfaction Pricing Reservations 85

Hotel Business

APRIL 1, 2024

As more hotels deploy EV chargers and incorporate charging into their expanding portfolio of guest amenities, there are three ways in which property managers can leverage next-generation EV chargers to improve guest engagement, satisfaction and loyalty.

Accounting 75

Accounting Property Management Guest Satisfaction Download 75

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Revenue Hub

JANUARY 27, 2023

While many property management systems auto-generate simple transactional emails, proper email marketing software for hotels does so much more than the basics. NB: This is an article from Fuel Travel A full-featured hotel guest messaging solution makes it easy to communicate with future, current, and past guests.

Marketing 88

Marketing Guest Satisfaction Property Management Article 88

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. By centralising the distribution process, a channel manager saves time, reduces manual errors, and optimises the potential for increased bookings and revenue.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Hotelogix

JANUARY 31, 2024

Stages of Guest Experience/Journey Pre-arrival: This is the stage where guests make decisions. It includes browsing for options, reading reviews, and making reservations. Post-stay: The relationship with guests shouldn't end when they leave.

Guest Services 130

Guest Services Customer Service Demo Book 130

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. This integration will also allow for seamless management across other platforms and communication channels.

Communication 52

Communication Reservations Guest Satisfaction Book 52

SiteMinder

OCTOBER 23, 2023

Cloudbeds is a cloud-based hospitality management platform that provides tools to hoteliers for managing reservations, admin, revenue, distribution, and guest engagement. Some key features of Cloudbeds include a channel manager, booking engine, and property management system.

Guest Satisfaction 52

Guest Satisfaction Book Pricing Demo 52

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

InnQuest

FEBRUARY 3, 2023

Personalizing upselling increases the likelihood that the guest will return. Most of the profits from upselling in hotels come from upgrading rooms or offering add-ons or packages to existing accommodation reservations. Inform your guests about unique deals by emailing guests about them.

Book 220

Book Reservations Communication Pricing 220

SiteMinder

OCTOBER 5, 2023

Comprehensive tools : From managing reservations to enhancing the guest experience, Expedia Partner Central provides a range of tools tailored to the needs of hoteliers. Tools like the channel manager can help synchronise bookings across platforms, but they require consistent monitoring to ensure optimal performance.

Competitive Analysis 59

Competitive Analysis Book Property Management Information 59

Hotel Owner

JUNE 30, 2023

To address this, hotels can implement comprehensive talent management programmes, incorporate competitive compensation packages, deliver strong career development opportunities, and utilise employee recognition initiatives. Energy prices, inventory management, and employee productivity all play critical roles in the profitability of a hotel.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

SiteMinder

OCTOBER 10, 2023

This synchronisation is vital as it ensures that potential guests always have access to accurate information, thereby enhancing their booking experience and reducing the chances of overbooking or other discrepancies. Set-up & configuration Once you’ve chosen a channel manager, the next step is the setup and configuration.

Guest Satisfaction 52

Guest Satisfaction Book Information Catering 52

InnQuest

JUNE 8, 2023

According to reports , Marriott International deployed “ChatBotlr” across their hotels, resulting in a significant increase in guest satisfaction and a reduction in phone calls. The post The Impact of AI on the Hospitality Industry appeared first on Hotel property management software, PMS software | innQuest Software.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

STAAH

JUNE 6, 2023

Furthermore, a booking engine can enable upselling and cross-selling opportunities by showcasing additional services, such as spa treatments or restaurant reservations, during the booking process. By providing a seamless and intuitive guest experience , hotels can improve guest satisfaction and encourage repeat bookings.

Book 72

Book Pricing Blog Guest Satisfaction 72

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience. Let me get that for you.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Revenue Hub

DECEMBER 8, 2023

Cloud computing is another technology projected to have a high adoption rate in the hospitality industry by 2024, with the global market for cloud-based property management systems (PMS) expected to reach $3.43

Travel and Tourism 101

Travel and Tourism Procurement Maintenance Information 101

Hotel Business

FEBRUARY 15, 2023

About three-quarters of the traveling public appears willing to pay more to stay in properties that offer these capabilities. To this end, integration and interoperability will play a key role in elevating the quality of the guest experience while maximizing the revenue generated by each guest.

Concierge 59

Concierge Guest Satisfaction Maintenance Information 59

InnQuest

SEPTEMBER 21, 2022

Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. In fact, 93% of guests expect hotels to outline their safety and hygiene measures. Atmospheric Lighting.

Communication 130

Communication Customer Service Guest Satisfaction Book 130

eZee Absolute

NOVEMBER 16, 2022

The hospitality industry is now stepping up and installing hotel self-service kiosks in order to provide hassle-free check-ins and other services to its guests. In this blog, I am going to talk exactly about how this is enhancing guest satisfaction and what benefits it has for your property. Table of Content.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52

SiteMinder

DECEMBER 20, 2023

ThinkReservations styles itself as an all-in-one property management solution built to streamline hotel businesses. Between the ThinkReservations booking system, PMS and channel manager, this ecosystem of tools promises to save time and increase bookings. What is ThinkReservations? Or worse, let’s say your tool just crashed.

Book 59

Book Reservations Accounting Guest Satisfaction 59

Revenue Hub

FEBRUARY 15, 2023

NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for. That way, guests can decide if they value the option of cancelling a booking enough to pay a higher rate.

Guest Satisfaction 96

Guest Satisfaction Pricing Book Reservations 96

Les Roches

JANUARY 8, 2024

These innovations in hotels range from processes that handle reservations and check-ins to implementing effective marketing strategies, for example, smartphone notifications informing guests about room availability. It has not only improved operations and guest satisfaction but also enhanced financial efficiency.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

SiteMinder

JULY 23, 2023

When a guest finds an Airbnb listing that aligns with their preferences and travel needs, they can book the accommodation directly through the website or mobile app. For hosts, an Airbnb listing is a powerful tool to attract potential guests, promote their hotel, and generate more reservations.

Book 52

Book Information Accounting Pricing 52

SiteMinder

JULY 24, 2023

What is a hotel reservation form? A hotel reservation form is a crucial tool for hoteliers, providing a structured method for guests to book their stay. It’s a document that collects all the necessary information from the guest, ensuring a smooth and efficient reservation process.

Reservations 52

Reservations Book Information Guest Satisfaction 52

Xotels

APRIL 3, 2024

Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. Global Distribution System (GDS): A GDS system can be defined as a worldwide reservation system that acts as a platform to connect travel bookers or suppliers and hotels.

Pricing 52

Pricing Book Budgeting Marketing 52

eZee Absolute

JULY 31, 2022

Property management software. But again, having a hotel website with a booking form isn’t enough to acquire reservations. For example, you can offer incentives to your guests for booking directly with you. In return, what the hotel does is, whenever a guest asks for a drop or pick up, it sends one of its partner cabs.

Blog 52

Blog Pricing Book Property Management 52