Hotelogix

SEPTEMBER 21, 2022

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Guest Satisfaction 162

Guest Satisfaction Property Management Training Book 162

InnQuest

OCTOBER 20, 2023

It centralizes guest information, making it easier for your staff to deliver top-notch service. This efficiency translates into time saved and improved guest satisfaction. Cost Savings Efficiency gains from CRM software not only enhance guest satisfaction but also reduce operational costs.

Guest Satisfaction 130

Guest Satisfaction Information Book Marketing 130

InnQuest

OCTOBER 17, 2023

They are a result of a delicate balance between maximizing revenue and providing guest satisfaction. While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. Hotel Overbooking: Concerning or Not?

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

InnQuest

APRIL 3, 2023

For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. How Digital Tools and Mobile Technology are Streamlining Operations Utilizing digital tools and mobile technology can streamline operational tasks for your hotel and enhance the guest experience.

Property Management 222

Property Management Training Guest Satisfaction Special Events 222

InnQuest

APRIL 4, 2023

Lower Maintenance and Support Costs According to a report by Hospitality Technology, cloud-based Property Management Systems can reduce maintenance and support costs by up to 30%. By making the switch , hotels can save significant costs while improving efficiency, leading to better guest satisfaction and higher profits.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

InnQuest

MARCH 2, 2023

Invest in Technology Technology has become an essential tool in the hospitality industry, and investing in the right technology can help streamline operations and improve guest experiences. This includes everything from online booking systems and inventory management to customer relationship management tools.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

InnQuest

OCTOBER 17, 2023

Wellness centers and fitness facilities enable guests to maintain their routines and find equilibrium during their stay. Offering organic dining options and holistic spa treatments align with the wellness-focused preferences of these guests. In conclusion, the global base of hotel guests mirrors the diversity of the world itself.

Guest Satisfaction 130

Guest Satisfaction Catering Concierge Property Management 130

InnQuest

AUGUST 8, 2023

Enhanced Guest Satisfaction: Lastly, by charging lower rates during off-peak seasons, hotels can entice more travelers to choose their establishment over competitors. This not only keeps occupancy levels steady throughout the year but also creates a positive guest experience as guests feel they are receiving a great deal.

Pricing 220

Pricing Guest Satisfaction Blog Budgeting 220

Hotelogix

FEBRUARY 1, 2024

High-end hotel management software or hotel property management systems (Hotel PSM) have a hefty price tag. It has to be a cloud-based hotel management software. Trust me, this solution will revolutionize how you run your hotel and improve overall guest satisfaction.  There's the issue of cost.

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. Its products include hotel property management software , channel management system , and hotel customer relationship management systems.

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

Hotel Business

APRIL 16, 2024

From tableside to in-room dining, the Toast for Hotel Restaurants platform will integrate with Cambria’s and Radisson’s property management systems (PMS) to power dining experiences for guests. Toast is also a qualified vendor for Choice’s other brands.

Guest Satisfaction 64

Guest Satisfaction Back of House Beverage Operations Server 64

Hotel Owner

JULY 12, 2023

Guestline’s cloud software platform supports over 2,900 venues in 23 countries, through its end-to-end distribution, property management and guest experience system that unlocks “more revenue, guest satisfaction and agility”.

Guest Satisfaction 102

Guest Satisfaction Property Management Presentation Marketing 102

Revenue Hub

NOVEMBER 9, 2023

Subscribe to our weekly newsletter and stay up to date Building a hotel tech stack that incorporates the best specialist solutions for your property is key to streamlining daily operations, boosting guest satisfaction, and future-proofing your business.

Guest Satisfaction 88

Guest Satisfaction Book Property Management Article 88

InnQuest

OCTOBER 25, 2023

The benefits of chatbots in hotel industry are multifaceted and have a significant impact on both guests and hotel operations. Enhanced Guest Satisfaction: Chatbots in hotel industry play a crucial role in elevating guest satisfaction. Book a demonstration of our award-winning hotel management software here.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

SiteMinder

APRIL 10, 2024

At Nira Caledonia, a 27-room boutique hotel located in the heart of Edinburgh, there’s a constant drive towards excellence when it comes to traveller experiences, guest satisfaction, and creating a rich cultural community. Since guests seldom return, it is crucial to target new potential customers who are pre-screened,” she explained.

Communication 98

Communication Guest Satisfaction Book Marketing 98

Hotelogix

OCTOBER 18, 2023

It enhances guest satisfaction, optimizes operational efficiency, and drives revenue growth for your hotel business.  Streamlines Your Booking Process A hotel reservation system automates and simplifies the booking process for guests. This streamlined process enhances guest satisfaction and encourages more bookings.

Reservations 100

Reservations Book Guest Satisfaction Information 100

Hotel Business

APRIL 1, 2024

As more hotels deploy EV chargers and incorporate charging into their expanding portfolio of guest amenities, there are three ways in which property managers can leverage next-generation EV chargers to improve guest engagement, satisfaction and loyalty.

Property Management 75

Property Management Accounting Guest Satisfaction Download 75

Revenue Hub

SEPTEMBER 1, 2023

NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation. Uncover the secrets to guest satisfaction and learn how to turn complaints into rave reviews.

Guest Satisfaction 100

Guest Satisfaction Housekeeping Maintenance Pricing 100

InnQuest

JUNE 2, 2023

Leverage social media platforms, email newsletters and online advertising to connect with potential and existing guests. Respond promptly to inquiries, comments and reviews, demonstrating your commitment to guest satisfaction. Book a demonstration of our award-winning hotel management software here.

Guest Satisfaction 131

Guest Satisfaction Blog Book Property Management 131

Hotelogix

JANUARY 30, 2024

Crucially, the housekeeping department should generate this report before and after each shift, ensuring that the current status of each room - whether occupied, vacant, or ready for new guests - is accurately reflected. This report is critical to maintaining smooth operations and ensuring guest satisfaction.

Housekeeping 147

Housekeeping Reservations Budgeting Book 147

InnQuest

APRIL 6, 2023

Hotels that have successfully implemented cloud PMS have significantly improved their guest experience. The Wyndham Hotel Group , for example, has integrated self-check-in kiosks into many of their hotels, resulting in reduced wait times and higher guest satisfaction ratings!

Guest Satisfaction 140

Guest Satisfaction Information Server Blog 140

STAAH

MARCH 21, 2023

STAAH ReviewMinder is a comprehensive online reputation management tool that can help hotels manage their online reputation and improve guest satisfaction. Sentiment analysis This feature uses natural language processing to analyze guest reviews and feedback and categorize them as positive, negative, or neutral.

Guest Satisfaction 76

Guest Satisfaction Demo Scheduling Property Management 76

InnQuest

OCTOBER 24, 2023

Consider social media campaigns, targeted emails, and partnerships with local businesses or travel influencers. Guest-Centric Approach Prioritize guest satisfaction across all booking channels. Diversify Marketing Efforts Reach a broader audience by expanding marketing beyond online channels.

Reservations 130

Reservations Book Pricing Guest Satisfaction 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

InnQuest

JULY 17, 2023

By providing exciting packages and discounts, you’ll entice guests to choose your hotel as their ultimate summer escape. Revamp Your Menu: A well-crafted menu can be a gateway to guest satisfaction. Book a demonstration of our award-winning hotel management software here.

Guest Satisfaction 130

Guest Satisfaction Catering Blog Marketing 130

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. By centralising the distribution process, a channel manager saves time, reduces manual errors, and optimises the potential for increased bookings and revenue.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Revenue Hub

SEPTEMBER 11, 2023

In the ever-evolving hospitality industry, effective inventory management is a critical aspect of running a successful hotel. NB: This is an article from innQuest Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness.

Pricing 100

Pricing Guest Satisfaction Article Book 100

Revenue Hub

DECEMBER 11, 2023

It is necessary to shift towards guest-centric strategies catering to guests’ nuanced needs and preferences. A guest-centric approach is the only viable pathway to grow revenue and profits in a landscape where traditional revenue enhancement avenues have been fully explored and maximized.

Guest Satisfaction 92

Guest Satisfaction Article Blog Catering 92

STAAH

FEBRUARY 14, 2024

It acts as a window between the Property Management System (PMS) and various third-party channels, ensuring seamless communication of vital data such as room inventory, rates, availability, and reservations. Who can avail this feature? Benefits What is CRS?

Reservations 87

Reservations Book Guest Satisfaction Pricing 87

Revenue Hub

JANUARY 27, 2023

While many property management systems auto-generate simple transactional emails, proper email marketing software for hotels does so much more than the basics. NB: This is an article from Fuel Travel A full-featured hotel guest messaging solution makes it easy to communicate with future, current, and past guests.

Marketing 82

Marketing Guest Satisfaction Property Management Article 82

NV Hotels

OCTOBER 3, 2023

Hilton decided to buy instead of build its next generation of property management software. The continued development of the software will remain in the forefront, avoiding any declines in performance or guest satisfaction. Let’s explore why this was a good decision.

Guest Satisfaction 52

Guest Satisfaction Property Management Training Information 52

Hotel Owner

OCTOBER 6, 2022

And the solution garnering the greatest consideration often is the property management system. That’s why many are looking to resume tech initiatives that were put on hold during the chaos of Covid-19 and others are planning new ones.

Guest Satisfaction 105

Guest Satisfaction Download Maintenance Information 105

Hotel Business

JULY 6, 2023

OnStream provides guests with an experience while offering hotels the opportunity to stand out from competitors.” DISH Business’ technology connects TVs to the hotel’s back-end systems, including property management systems (PMS), allowing it to power convenient self-service actions.

Guest Satisfaction 98

Guest Satisfaction Special Events Download Housekeeping 98

Hotelogix

JANUARY 31, 2024

Post-stay: The relationship with guests shouldn't end when they leave. Importance of Improving Guest Satisfaction Key Elements/Factors Affecting Guest Experience Personalization: Tailoring experiences to suit individual guest preferences can significantly elevate their satisfaction.

Guest Services 130

Guest Services Customer Service Demo Book 130

Revenue Hub

JUNE 7, 2023

3) Enhance your Guest Experience: A user-friendly hotel booking engine simplifies the reservation process, allowing guests to quickly search for available rooms, compare rates, view images and descriptions, and make secure bookings. This ensures that guests have access to real-time data and can make informed decisions.

Book 79

Book Guest Satisfaction Pricing Reservations 79

SiteMinder

OCTOBER 23, 2023

Some key features of Cloudbeds include a channel manager, booking engine, and property management system. SiteMinder offers solutions to help hotels find the right guests, increase room revenue, boost guest satisfaction and spending, optimise efficiency, streamline payments, supercharge analysis, and more.

Guest Satisfaction 52

Guest Satisfaction Book Pricing Demo 52

SiteMinder

OCTOBER 10, 2023

This synchronisation is vital as it ensures that potential guests always have access to accurate information, thereby enhancing their booking experience and reducing the chances of overbooking or other discrepancies. Set-up & configuration Once you’ve chosen a channel manager, the next step is the setup and configuration.

Guest Satisfaction 52

Guest Satisfaction Book Information Catering 52