Les Roches
DECEMBER 27, 2023
Guest experience Guest experience includes all the interactions between guests and a business. It is shaped by the quality of guest services, the atmosphere of the business or venue and the overall level of customer care.
Les Roches
DECEMBER 28, 2023
Ranging from chefs to food service managers, bakery artists to sommeliers, the opportunities in this sector are plentiful. What is the difference between hotel management and culinary arts? When comparing hotel management and culinary arts, it’s clear these career paths have distinct differences.
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Hotelogix
OCTOBER 18, 2023
Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.
Synergy Suite
MARCH 20, 2024
For any restaurant owner or manager, understanding and managing front of house operations is crucial to the overall success of the business. Monitoring guest satisfaction, ensuring efficient table turnover, and managing staff effectively are just a few of the many responsibilities that fall under the front of house umbrella.
Modern Restaurant Management
JULY 30, 2021
When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. Service Management Group (SMG) announced a new customer experience management program with quick service restaurant franchiseTaco John’s.
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