Hotel Owner

MARCH 13, 2024

Here are a few effective ways to increase hotel direct bookings: Create a clear, simple and responsive direct booking website In the current landscape where most customers book accommodations online, it is crucial for hotels to possess an outstanding direct booking website.

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Book Guest Satisfaction Reservations Information 98

Revenue Hub

SEPTEMBER 5, 2023

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. By having accurate and up-to-date information, hotels can avoid overbooking, allocate rooms more effectively, and provide guests with a seamless check-in experience.

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Pricing Reservations Training Article 100

Hotel Business

MARCH 13, 2024

By Jared Lerner In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative ways to optimize their operations, increase revenue and enhance guest satisfaction.

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Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. It will optimize your room rate for the right channel to offer it to the right guest at the right time to improve occupancy and RevPAR. 

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Hotel Business

JUNE 21, 2023

As AI continues to reshape the hospitality landscape, hotels will be able to provide even more highly personalized services. With AI-powered data systems and chatbots, hotels can tailor their recommendations, anticipate preferences and provide more seamless interactions to enhance guest satisfaction and loyalty.

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Accounting Guest Satisfaction Reservations Pricing 98

Metasphere

SEPTEMBER 4, 2023

Guests have the luxury of bypassing these hassles and diving straight into their hotel experience. Enhanced Guest Satisfaction In the fiercely competitive hospitality landscape, guest satisfaction is paramount.

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Revenue Hub

MARCH 13, 2024

This realization marks the beginning of their journey in the hospitality landscape. Alignment with Consumer Behavior and Decision-Making Problem recognition as the initial step of the guest journey aligns more closely with established theories of consumer behavior and decision-making processes.

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Guest Satisfaction Article Book Marketing 88

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. But what does Hostelworld actually do? How do I log into the Hostelworld extranet?

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Communication Reservations Guest Satisfaction Book 52

eZee Absolute

OCTOBER 16, 2023

Today their technology suite comprises of eZee Frontdesk, eZee Centrix, eZee Reservation, and a handful of other products. Increased Bookings and Revenue: eZee’s reservation management system eliminated the chaos of overbookings and cancellations, leading to increased bookings and improved revenue.

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Guest Satisfaction Travel and Tourism Book Reservations 52

Revenue Hub

AUGUST 29, 2023

In today’s competitive hospitality landscape, generating revenue goes beyond just room bookings. NB: This is an article from Userguest , one of our Expert Partners Savvy hoteliers are tapping into the power of upselling and cross-selling techniques to unlock additional revenue streams and enhance the guest experience.

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Communication Book Article Guest Satisfaction 69

Revenue Hub

MAY 17, 2023

In today’s dynamic world, where guests are spoiled for choice and hotel supply is increasingly abundant, hoteliers must continually adapt and innovate to maintain and increase occupancy rates. Positive reviews can significantly impact potential guests’ decision-making process, leading to increased booking conversion.

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Book Guest Satisfaction Pricing Article 84

SiteMinder

NOVEMBER 30, 2023

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. Once upon a time your guests would book over the phone, by walking into a hotel, or through a travel agent.

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Guest Satisfaction Book Property Management Pricing 52

Hotel Owner

JUNE 30, 2023

Investing in employees’ well-being, work-life balance, and work culture can create a motivated and dedicated workforce that contributes to enhanced guest satisfaction. Maintaining high standards is a symbiotic process: satisfied guests often become repeat visitors, while bookings are bolstered by positive reviews.

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Revenue Hub

SEPTEMBER 12, 2023

Welcome, hoteliers, to a journey to skyrocket your bookings and conquer the direct reservation game! It’s a quest for profitability, brand control, and unforgettable guest experiences. Reviews and Testimonials: Trust in the Words of Others Reviews and testimonials are the real deal in today’s travel landscape.

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Book Pricing Guest Satisfaction Article 85

eZee Absolute

NOVEMBER 8, 2023

The hospitality landscape is evolving, and in this dynamic environment, your ability to provide top-notch services while optimizing your operations has never been more critical. They can identify and address issues proactively, reducing downtime and ensuring guest satisfaction.

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Revenue Hub

JULY 11, 2023

Competitor Analysis Keeping abreast of the competitive landscape is crucial to ensure your pricing strategy remains effective. This involves tracking your competitors’ room rates, promotional offers, new services, and guest experience strategies. It can easily adapt to market changes, ensuring your hotel remains competitive.

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Pricing Book Article Events 66

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience. Let me get that for you.

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Housekeeping Training Guest Services Communication 91

Revenue Hub

MARCH 7, 2024

Studies show that: Data-driven decisions can have a 25% increase in guest satisfaction scores and a 15% increase in RevPAR. They are essential components of a successful hotel commercial strategy that can help them navigate the complex and dynamic hospitality landscape. How are these decisions made?

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Information Pricing Guest Satisfaction Article 86

Revenue Hub

DECEMBER 8, 2023

As we approach 2024, the hospitality industry’s landscape is set to undergo significant transformations characterized by increased personalization, automation, AI, and cybersecurity, just to name a few. Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector.

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Xotels

APRIL 3, 2024

Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. Ensuring visibility on these platforms enhances a hotel’s chances of being selected during the booking process – and offers the chance to drive direct reservations as well.

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Pricing Book Budgeting Marketing 52

Blue Magnet Interactive

OCTOBER 27, 2023

The landscape of the hotel industry in 2024 is evolving rapidly, with an unmistakable tilt towards the digital sphere. But where exactly should you channel your funds to maximize visibility and guest engagement? Upon selecting an option, travelers are redirected to the respective site to finalize their reservation.

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Budgeting Marketing Blog Book 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

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Housekeeping Guest Satisfaction Book Maintenance 52

eZee Absolute

SEPTEMBER 13, 2023

Running a hotel is a fantastic journey, but it also requires you to stay on your toes as the hospitality landscape continuously evolves. One of the keys to staying ahead in this dynamic industry is to understand the changing guest behaviour. This flexibility is essential not just for guests but also for hotels themselves.

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Book Catering Marketing Guest Satisfaction 59

eZee Absolute

SEPTEMBER 21, 2023

They allow guests to embark on immersive journeys through the heart of hotels, providing a dynamic and engaging glimpse into what the property has to offer. In this blog, we will delve into the world of hotel virtual tours, shedding light on what they are, why they matter, and how they are transforming the hospitality landscape.

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Book Information Marketing Guest Satisfaction 52

eZee Absolute

NOVEMBER 10, 2023

Highlight the convenience your hotel offers by organizing tours, making it easy for guests to explore the local area. This enhances guest satisfaction and attracts those seeking a richer, more immersive travel experience.

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Workshop Catering Events Presentation 59

Modern Restaurant Management

FEBRUARY 17, 2020

“Just as the retail industry weathered disruption from e-commerce over the past two decades, restaurateurs now face shifting consumer expectations and a changing landscape of tech players who threaten to erode restaurant brands,” said Kent Bennett, partner at Bessemer Venture Partners. ” SpotOn Debuts Advisory Board.

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STAAH

SEPTEMBER 5, 2023

In the fast-evolving landscape of the hospitality industry, cloud-based software solutions have become indispensable for staying competitive. Let’s explore the various types of online distribution that every hospitality industry should embrace to maintain their prominence in the eyes of potential guests.

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Book Guest Satisfaction Reservations Pricing 88

Revenue Hub

SEPTEMBER 6, 2023

An integrated booking engine within the website streamlines the reservation process, enabling seamless transactions and driving direct bookings. Streamlined Booking Engine An online booking engine is a pivotal element in closing the sale with potential guests. Having a mobile-friendly website is a must in today’s time.

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Book Guest Satisfaction Reservations Article 96

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. In 17th-century England, a bustling landscape emerged with over 600 inns.

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Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. In 17th-century England, a bustling landscape emerged with over 600 inns.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. KFC Foundation Launches MyChange. ” Curry Up Now Adds Incentives LTO.

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Marketing Multi-Unit Operations Scheduling Guest Satisfaction 203

Hotel Owner

JULY 20, 2023

According to Deloitte, 39% of guests are likely to spend more on personalised experiences. For brands, this is significant as great experiences increase guest satisfaction and the likelihood that a customer will return. As a result, it had issues personalising messages to drive pre-trip product adoption.

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Guest Satisfaction Book Marketing Customer Service 74

SiteMinder

NOVEMBER 24, 2023

Evaluating SiteMinder reviews enables accommodation providers to determine its suitability for their specific needs and operational requirements, allowing them to invest in solutions that align with their business goals and increase overall efficiency, guest satisfaction, and revenue results. Very easy for reservation management.

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Reservations Book Information Definition 52

SiteMinder

MARCH 25, 2024

Hoteliers should consider using Despegar for several compelling reasons, each aimed at enhancing their visibility and boosting their business in the competitive Latin American travel market: Boost your visibility Think of Despegar as a prime billboard space in the digital travel landscape.

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Book Accounting Catering Pricing 52

SiteMinder

DECEMBER 7, 2023

Mastering the art of rate management is crucial for thriving (not just surviving) in an ever-competitive hotel landscape. Basically, hotel rate management is about understanding the market, knowing your guests, and using this knowledge to drive profitability while maintaining guest satisfaction.

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Pricing Book Marketing Events 59

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. Yelp's V-Day Success.

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