Revenue Hub

AUGUST 22, 2023

Dynamic pricing is vital for hotel success today, but only some operators can see beyond the guestroom when applying this technology. NB: This is an article from IDeaS Many factors impacting guestroom dynamic pricing, like seasonality and occupancy, also play a role when optimizing event revenue.

Pricing 86

Pricing Events Book Guest Retention 86

Revenue Hub

JULY 20, 2023

Create an appealing hotel website: Your property’s website should be user-friendly and feature attractive design, clear information about rooms, amenities, location, services, and reviews. Offers and incentives: To encourage guests to book directly on the hotel website, you can provide special offers, discounts, or exclusive benefits.

Guest Retention 59

Guest Retention Book Customer Service Article 59

Revenue Hub

JANUARY 11, 2024

This data-rich approach enables hotels to measure guest retention, acquisition rates, and consumer engagement scores, providing a solid foundation for strategic decision-making. To capitalise on this trend, hotels should ensure they are utilising the right tools for gathering guest demographics.

Guest Satisfaction 82

Guest Satisfaction Pricing Guest Retention Catering 82

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. You can offer packages that bundle accommodations with experiences like spa treatments or dining, to encourage guests to upgrade their stay.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

eZee Absolute

AUGUST 10, 2023

Hyper-personalization, just like personalized marketing , takes into account a wide range of customer data, such as demographics, past purchase behavior, browsing history, social media interactions, and other relevant information. This clearly asks for completely two different campaigns according to the information provided by them.

Marketing 52

Marketing Book Budgeting Information 52

Hotelogix

OCTOBER 18, 2023

This information is valuable for making informed decisions about resource allocation, marketing campaigns, pricing strategies, and overall business planning. By optimizing your marketing efforts and reducing acquisition costs, your hotel business can offer more attractive pricing to guests, leading to higher occupancy rates. 

Guest Retention 100

Guest Retention Marketing Pricing Training 100

STAAH

FEBRUARY 13, 2023

AI provides hoteliers with the opportunity to enhance the customer experience and increase guest retention. We are already seeing this in applied in hotels via chatbots, data analytics, voice-activated services, and serving guests in multiple languages using smart technology and hyperdynamic pricing.

Guest Retention 81

Guest Retention Housekeeping Book Information 81