article thumbnail

A comprehensive overview of job positions within a hotel

SiteMinder

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Table of contents. Reservation agent.

article thumbnail

Risks Lurk Behind the Door Marked ‘Employees Only’

Modern Restaurant Management

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. Next, posting a paper-based schedule in one communal spot (like a breakroom) forces employees to come into the workplace to see when they’re going to work.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A guide to hotel departments, operational areas and building functions

SiteMinder

The front office department can also be referred to as the reception, front of house, or front desk. Job titles and roles within the front of house department vary depending on the size and type of hotel. Job titles and roles within the front of house department vary depending on the size and type of hotel.

article thumbnail

A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. But we can't overstate the importance of these responsibilities.

article thumbnail

How Dark Kitchen Businesses Can Recoup Their Start-Up Costs and Reach Break-Even Faster

The Restaurant Times

According to industry experts, the dark kitchen model is more cost-effective than front-of-house restaurants. Also, create a clear staff policy about scheduling shifts to reduce the potential for overtime. Reduce maintenance costs. Maintenance costs are often viewed as detrimental to a restaurant’s bottom line.

article thumbnail

A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. But we can't overstate the importance of these responsibilities.

article thumbnail

Visual Communication Assists Restaurants During Uncertain Times

Modern Restaurant Management

Front of House. Branded sanitation logs and informational handwashing CDC guideline signage hung in visible places shows attention to and the maintenance of your restaurant’s pandemic plan to both employees and customers. As hungry customers cross the threshold into your restaurant, a fresh set of signs should greet them.