Metasphere

SEPTEMBER 4, 2023

Mobile pre check-in puts the power in the hands of guests, empowering them to customize their stay before even stepping foot in the hotel. From room preferences and special requests to spa appointments and dining reservations, guests can curate their stay to align with their preferences.

Presentation 52

Presentation Front Desk Operations Guest Satisfaction Concierge 52

SiteMinder

FEBRUARY 29, 2024

To enhance cross-departmental communication, ensuring a seamless guest experience. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Training 52

Training Customer Service Guest Satisfaction Communication 52

SiteMinder

SEPTEMBER 10, 2023

Food and beverage revenue : Calculate expected earnings based on average spend per guest, expected footfall, and any seasonal promotions or events. Operational expenses: Break down operational costs into granular categories like utilities, maintenance, housekeeping, front desk operations, and security.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

eZee Absolute

NOVEMBER 16, 2022

Along with the instant reservation for walk-in guests, it successfully serves guests who have pre-booked through the hotel or any OTA website. While kiosks handle all the major front desk functions, your staff gets a chance to enhance the guests’ experience by interacting and providing them with quick services.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52