eHotelier
FEBRUARY 12, 2023
Hotels and resorts now have the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. By integrating this combined data into a unified guest profile, hotels with restaurants can increase engagement with their most loyal guests through their dining experiences.
Boutique Hotel News
FEBRUARY 3, 2023
UK: The Roseate Edinburgh is the latest boutique hotel to open under Roseate Hotels & Resorts, joining properties in London, Reading and Bath. The property is spread across two newly refurbished, heritage Victorian townhouses, situated in Edinburgh’s West End. Formerly known as The Dunstane Houses , The Roseate Edinburgh offers 35 rooms and suites with en-suite shower rooms, Noble Isle bathroom amenities, and handcrafted four-poster beds with Scottish woollen throws.
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Hospitality Magazine
FEBRUARY 22, 2023
The second installment of Nomad Group’s Beau concept will open its doors on Reservoir Street in Sydney’s Surry Hills this Friday. Manoosh-centric eatery Beau and Dough launched in early February, with Beau Bar honing in on seafood over ice and a wine-centric beverage program. “The Beau approach is elegant, refined and relaxed dining, embracing our city fringe and neighbourhood location,” says Rebecca Yazbek, co-owner and creative director.
Modern Restaurant Management
FEBRUARY 22, 2023
Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? What are the biggest pain points and have they changed due to the pandemic?
Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business & Dan Maimone - Global Director of Customer Success Operations, Harri
ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien
7 Shifts
FEBRUARY 13, 2023
It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. This isn’t an easy conversation to have. The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
FEBRUARY 22, 2023
Here are recommendations to help hotels effectively implement total revenue management using market segmentation strategies to improve their overall performance and maximize their revenue and profitability.
Boutique Hotel News
FEBRUARY 27, 2023
UK: Data from trade association UKHospitality in association with research agency CGA has revealed that despite 2022 sales topping pre-Covid levels, 32 per cent of hospitality businesses are at risk of going under in the next year. The UKHospitality Quarterly Tracker has revealed that revenue increased by 4.2 per cent in 2022 (compared to 2019). When inflation is accounted for, revenues are down 13 per cent in real terms.
Hospitality Magazine
FEBRUARY 22, 2023
How would you describe the 2023 Icebergs experience? We have worked very hard to maintain the DNA [through] some additions as well as restoring what was broken. The product at Icebergs was not broken, but we needed to attend to the elements in the venue that needed restoring. The experience has perhaps in a way become truer to the original vision: an invisible restaurant … almost like a private beach house for guests to feel something special.
Modern Restaurant Management
FEBRUARY 8, 2023
There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma , arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.
Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training
Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!
7 Shifts
FEBRUARY 21, 2023
One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. According to our data , the average turnover rate for restaurant staff in the U.S. was 62%. When staff are unhappy, you lose more than just the cost of hiring and training.
EATER
FEBRUARY 22, 2023
Pablo Espinosa Gutiérrez Taiwanese chain Din Tai Fung is at the center of an all-out tug-of-war between two of LA’s biggest malls, but the fight says something even bigger about the future of the mall itself Perhaps we should start with the dumplings themselves, which are, of course, delicious. Worth the trip. Worth planning the trip around. Particularly the soup dumplings, or xiao long bao, which are — you could argue, and I would — the platonic ideal of the form: silky, broth-filled little clo
eHotelier
FEBRUARY 23, 2023
Here are the top priorities for optimising your website from a technical perspective, optimising your website’s content, and optimising your presence in local search.
Boutique Hotelier
FEBRUARY 16, 2023
With the cost of living squeeze, people are looking for much more than just a seat at a top restaurant when they dine out. Consumers are wanting to be wowed with experiences that are exclusive, wild and authentic as they seek new tastes and more than just fuel in their food. Despite the economic and environmental challenges that we are all facing, people are determined to find inspiration and optimism in the restaurant space.
Hospitality Magazine
FEBRUARY 22, 2023
Outdoor waterfront bar Babylon Garden rounds out the team’s Babylon Brisbane space that opened in December. The bar continues the venue’s much-loved Middle Eastern and East Mediterranean influences of its sister rooftop venue in Sydney’s CBD. The menu features a range of meze, along with dishes like kadinbudu (spiced beef with kashar cheese and rice balls) and lamb gozleme with garlic labneh and iskender sauce.
Modern Restaurant Management
FEBRUARY 28, 2023
Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic. McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more se
Lodging Magazine
FEBRUARY 5, 2023
Hoteliers strive to provide memorable guest experiences. While that means clean rooms, an aesthetically pleasing environment, great amenities, and courteous staff, hoteliers must dig deeper into proactively creating and maintaining a safe and secure environment. Liability issues are a major concern for hoteliers. To avoid liability claims caused by negligence, keeping employees and guests away and protected from potential hazards must be a top priority.
EATER
FEBRUARY 28, 2023
Photos: Teranga, Dept of Culture, Nok by Alara | Illustration: Eater Chefs are spotlighting their culinary heritage on tasting menus, at buzzy pop-ups, and at new restaurants across the country At Dept of Culture, a soft white cheese called wara comes plated with stew — blended and cooked tomatoes, bell peppers, and onions, spiced like many Nigerians prefer it.
eHotelier
FEBRUARY 13, 2023
The travel industry is one of the prime beneficiaries of metaverse technologies with applications that your brand can realize for gains in 2023.
Hotel Business
FEBRUARY 2, 2023
Hotel Business is excited to announce a partnership agreement with Glenn Haussman , the hospitality industry’s leading commentator, consultant and podcaster. Haussman joins Hotel Business ’ roster of panel moderators, lending his talent and insight to its signature Hot Topics series. Hot Topics highlights industry expertise and thought leadership on must-know issues affecting hoteliers to registered attendees via a virtual platform.
Hospitality Magazine
FEBRUARY 20, 2023
Global restaurant brand Sexy Fish will launch its Trinity cocktail menu on 6 March across six continents. Sydney-based bar talent Matt Whiley from Re- in South Eveleigh has been selected as the representative for Australia, with the drinks available for one night only. “Re- is thrilled to have been chosen as the Australian counterpart for the launch of Sexy Fish’s new cocktail menu, Trinity,” says Whiley. “We’ve loved working with Sexy Fish to create their Trinity menu down under, en
Modern Restaurant Management
FEBRUARY 27, 2023
Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Whether a restaurant wants to expand on its first location’s success or try a new type of venue entirely, opening a second location is a big decision. While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once
Lodging Magazine
FEBRUARY 1, 2023
Brett Mufson, president of Fontainebleau Development, a real estate development group specializing in large-scale lifestyle developments, recently added to his title “president and CEO of Fontainebleau Las Vegas,” one of the largest construction projects in the United States. Set to debut in the fourth quarter of 2023, the property is Fontainebleau’s first in Las Vegas and marks the brand’s western expansion.
eHotelier
FEBRUARY 8, 2023
If you work at a hotel, you need to know about data privacy and the threats that exist around every corner. Here are steps you can take to safeguard this data and eliminate those threats.
Fast Casual
FEBRUARY 17, 2023
SoundHound has entered the digital menu game with its voice-ordering technology harnessing AI to allow customers to make and edit drive-through orders without going through a drive through attendant, according to a video and press release.
SAS
FEBRUARY 22, 2023
Responsible innovation is critical because technology does not exist in a vacuum. It affects us all in unexpected ways. We know analytics has an undeniable impact on society. For example, analytics can help hospitals manage their inventories for essential items like wheelchairs and bladder scanners, help sports teams curate a [.
Modern Restaurant Management
FEBRUARY 14, 2023
The recent workforce shortage brought the restaurant industry to its knees. Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Now, massive layoffs in other sectors (including tech, real estate, etc.) will create more job seekers in the restaurant/hospitality industry. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence.
Lodging Magazine
FEBRUARY 15, 2023
In December, a 52-foot high cylindrical aquarium, the largest of its kind, burst—sending millions of gallons of water flooding into the lobby of Berlin’s Radisson Blu hotel. It left 1,500 tropical fish dead, two guests injured, and devastating damage. The scene proved irresistible to international media that streamed the images almost instantly across nearly every media outlet from BBC to CNN.
EATER
FEBRUARY 7, 2023
A promotional image from Natoora’s “Radicchio Not Roses” campaign. | Natoora This Valentine’s Day, skip a dozen roses for an elegant arrangement you can eat Not long ago, I went to a mushroom-themed musical dinner. The entire meal featured mushrooms, from the white snow fungus in the welcome drinks to the shiitakes in the sweet mushroom pavlova (surprisingly good!).
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