Tue.Jun 27, 2023

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Short term rental industry witnessing a widening digital divide

eHotelier

A digital divide is emerging in the short term rental industry, with over 70% of property managers planning to add to their existing tech stack this year while roughly half still fail to use even the most basic tech tools.

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The Retreat Elcot Park introduces nine residences

Boutique Hotel News

UK: The Retreat at Elcot Park, part of The Signet Collection , has launched nine residences for individual purchase. The nine units, comprised of two three-bedroom residences and seven two-bedroom residences, have been built using local materials and feature a kitchen and dining area, lounge, bathroom, and log burning stoves. Concierge are also available when needed.

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ROOST Apartment Hotel opens in Baltimore

eHotelier

Today, Method Co., the nationally-acclaimed real estate management, development, and design company rooted in hospitality, in partnership with the Baltimore Peninsula development team, led by MAG Partners and MacFarlane Partners, announce the opening of ROOST Baltimore on July 1. Part of Method Co.’s ROOST Apartment Hotel brand, a leading extended-stay concept known for bridging the boutique hotel experience with apartment-style living, the 81-apartment hotel is located at 2460 Terrapin Way with

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Hotel Market Segmentation | Step by step guide by Mews

MEWS

Hotel segmentation is at the heart of any successful hotel operation. It informs marketing strategy, helps tailor offers and reveals growth opportunities while optimizing revenue management strategy and profitability. By identifying where the business is coming from and what motivates guests to complete a purchase, you can better define effective pricing strategies and target your offer to meet their needs.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Hotel Indigo expands Florida presence with opening in Panama City’s waterfront district

eHotelier

Hotel Indigo, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, continues to expand its presence in Florida with the opening of Hotel Indigo Panama City Marina in Panama City’s historic waterfront district.

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Karl Markgraf appointed new FTI GROUP CEO

eHotelier

Change of leadership at Europe's third-largest tour operator: From 1 July 2023, the FTI GROUP will be led by Karl Markgraf. He will become Managing Director, take over the position of CEO of the group and retain his position as CIO, thus steering the GROUP in a dual function. At the same time, the company is reshaping the Supervisory Board: Wolfgang Altmüller and Dr Florian Amereller are leaving the Board.

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Local community alliances urge Whitbread to pay real living wage

Hotel Owner

Community leaders from Citizens UK and representatives from Unite and ShareAction have joined forces to ask Premier Inn operator Whitbread to commit to paying a real living wage at its annual general meeting. Being the UK’s biggest hotel chain and also owning other hospitality businesses, including Beefeater and Brewers Fayre, the group reported a pre-tax profit of £375m last year.

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Mark Keiser has been appointed President at EOS Hospitality

eHotelier

EOS Hospitality is pleased to announce the appointment of Mark Keiser as President & Chief Development Officer. In this new roles, Keiser will continue to define EOS Hospitality's strategic direction, manage overall operations, and not only expand but diversify the company's portfolio of unique and first-in-class assets. Veterans of the hospitality industry, Mais and Keiser have more than fifty years of combined experience in development, operations and management.

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Exeter Hospitality secures £20m funding for IHG Hotel Indigo Exeter

Hotel Owner

Exeter Hospitality has received a £20m development facility from Topland Group for the newly opened IHG Hotel Indigo Exeter. Topland’s structured finance division has provided the money with a stabilisation period for Exeter Hospitality. The company has converted the city’s former House of Fraser department store into an Hotel Indigo with ground floor retail.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Supercharge Your Summer Bookings: Unveiling Winning Tactics for Your Hotel Website

eHotelier

As the summer season rapidly approaches, hotels around the world are gearing up to welcome eager travelers in search of a blissful escape. With travel demand on the rise, it's crucial for hotels to embrace creative marketing techniques that captivate potential guests and motivate them to book directly.

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Los Cabos: Behind the Curtain of Success

Travel Pulse Destinations

“We think that 2023 is going to be a historical year,” said Rodrigo Esponda, managing director of the Los Cabos Tourism Board.

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St. Regis Hotels and Resorts in Asia Pacific announces “House of Celebration” to revel in with each new season

eHotelier

St. Regis Hotels & Resorts in Asia Pacific is inviting guests to its “House of Celebration”, inspiring guests to relive the timeless and storied festivities of the Astors, the iconic brand’s founding family, known for their lavish and incomparable gatherings. Just like haute couture runways, the House of Celebration defines a unique theme for each of the four seasons with limited-edition cultural, fashion, and dining experiences that highlight St.

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Transforming the Restaurant Industry: Takeaways From Top Restaurant Consultants in India

The Restaurant Times

The restaurant industry in India is a dynamic and ever-evolving landscape, driven by innovation, passion, and a relentless pursuit of excellence. Amidst the diverse challenges faced by restaurateurs, a group of remarkable consultants has emerged, bringing their expertise, creativity, and industry insights to help shape the success stories of countless establishments.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Sabre integrates WhatsApp with Nuvola

eHotelier

Sabre Corporation, a leading software and technology provider to the global travel industry, announced the integration between Nuvola, its task management and guest engagement software, and the renowned messaging platform WhatsApp. Hotels using Nuvola’s Guest Chat module now have the option to choose between SMS messaging or WhatsApp to power their real-time communications with guests.

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Are Americans on the tipping point of tipping?

Hospitality Net

In the old times, Americans typically tip 15 – 20% of the pre-tax bill in sit-down restaurants with wait staff. For hotel room service, tipping 10% is expected if gratuity is already included; otherwise, 20% or more should be added.

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Narai Hospitality Group signs agreement for Le Meridien Phuket Mai Khao Beach Resort

eHotelier

Narai Hospitality Group is delighted to announce the signing of an agreement to open the Le Méridien Phuket Mai Khao Beach Resort. Once opened, the resort is slated to be a chic new beachfront destination on Phuket’s sunset coast, overlooking the Andaman Sea and surrounded by the pristine landscapes of Sirinat National Park.

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Meet Your New Favorite Checklist Tool!

Synergy Suite

Our industry-leading enterprise restaurant software has been upgraded! We’re proud to introduce our newly revamped Food Safety Module and Operations Module checklist tools! Say hello to a fully overhauled UI/UX, with a wide array of new features and functionalities to provide you with an enhanced and intuitive user experience. With these updates, we’ve made it even easier for your restaurants to complete their daily workload, streamline operations, and get more granular insights into your restau

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Kalibri Labs to launch Commercial Strategy Certification Program

Hotel Business

Kalibri Labs , an innovative data science leader in hotel performance analytics and benchmarking, has released a groundbreaking initiative, which will be supported by multiple industry associations, that will revolutionize the approach of hoteliers in a market dominated by digital disruption. In a strategic collaboration, Kalibri Labs and leading industry associations including AAHOA, HFTP and HSMAI, will launch the first-ever Commercial Strategy Certification Program.

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Kalibri Labs to Launch Commercial Strategy Certification Program

Hospitality Net

Kalibri Labs, an innovative data science leader in hotel performance analytics and benchmarking, has released a groundbreaking initiative, which will be supported by multiple industry associations, that will revolutionize the approach of hoteliers in a market dominated by digital disruption.

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Chargebacks in travel increasing as consumers find them easier than refunds

PhocusWire

Outpayce, the payments business of Amadeus, surveyed travel executives to uncover that 71% of companies have seen an increase with disputes growing 30% year over year.

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Signing of Ramada by Wyndham Itahari Pashupati Marg, Nepal

Hospitality Net

Grand Central Hotel Private Limited, a hotel development and investment company based in Nepal, today announced the signing of a franchise agreement with Wyndham Hotels & Resorts to open a new Ramada by Wyndham hotel in Itahari, Nepal.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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What are the Pros and Cons of Dynamic Pricing?

Revenue Hub

When hotels implement dynamic pricing, they are constantly adjusting their room rates based on mathematical algorithms aimed to increase occupancy based on area demand. NB: This is an article from Cvent To accurately focus the algorithms to increase occupancy without sacrificing ADR and RevPAR, hoteliers must understand their customers and their customer behaviour.

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UrVenue Debuts Cutting-Edge PXMS Product Suite at Fairmont Banff Springs

Hospitality Net

Today at the Hospitality Industry Technology Exposition and Conference (HITEC®), UrVenue revealed enhancements to UV Enterprise, the hospitality industry’s pioneering Property Experience Management System (PXMS). These enhancements introduce a new capability known as Guest Experience, featuring Guest Portal and Guest Services, both of which leverage integrations into leading platforms OpenTable, Hapi and more.

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‘The Bear’ Inspired a Chicago Chef’s $31 Wagyu Italian Beef With Raclette Whiz

EATER

Kindling chef Jonathon Sawyer knows his over-the-top sandwich will trigger some locals at Kindling inside the Willis Tower in Downtown Chicago.

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Pan Pacific Hotels Group Announces Pan Pacific Serviced Suites Bangkok with Leading Thai Conglomerate Metro-Ply

Hospitality Net

Pan Pacific Hotels Group, a member of Singapore-listed UOL Group Limited, today signs a new luxury development with Metro-Ply Family of Companies, strengthening its network in Thailand.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.