Modern Restaurant Management

DECEMBER 29, 2023

Full Course’s Founder and CEO Lauren Fernandez and Chief People + Culture Officer Lissa Bowen provide perspectives on the state of the restaurant industry with a particular focus on capital spend, pent-up deal flow, and labor challenges. Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments.

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Lodging Magazine

DECEMBER 29, 2023

It may have taken a pandemic to really wake the lodging market—including investors, developers, and hoteliers, as well as their consumers—to the beauty of the extended-stay concept. Yet, as Matt McElhare, Senior Director, Extended Stay Brands at Choice Hotels International, explained, the extended-stay hotel segment was never a sleeping giant so much as a quiet but constant player in the brand mix of hotel companies.

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Accounting Magazine Marketing 116

Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. There’s a feeling of tension and anxiety among many restaurant workers these days. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. When thoughtfully deployed, restaurant tech can help make restaurants a better place to work, which is good for everyone involved: patrons, employees, and operators.

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Hospitality Net

DECEMBER 29, 2023

Rising 72 storeys high, Kempinski The Boulevard Dubai is a beacon of luxury in the heart of Downtown Dubai, steps from attractions including Dubai Mall, Dubai Opera and the world’s tallest building, Burj Khalifa. The urban resort is home to 198 well-appointed rooms and suites and a collection of elegant residences, with neutral tones contemporary décor that reflect the rich ambiance of modern Dubai.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

EATER

DECEMBER 29, 2023

FX/Chuck Hodes “The Bear,” “Great British Bake Off,” Mario Batali’s Zoom class. there was a lot of good and a lot of bad TV in 2023 2023 was the year of The Bear. The FX/Hulu show inspired everything from unexpected thirst traps to real-life $31 Italian beef sandwiches to gasp-worthy responses to an altered Chicago deep-dish pizza. But what else were Eater editors watching (and sometimes hate-watching) this year?

Definition 101

Definition 101

EATER

DECEMBER 29, 2023

Chefs in the kitchen at Warlord in Chicago. | Chris Peters/Eater Chicago Irish strawberries, hibiscus-dusted popcorn, a good slice of layer cake, and other things that surprised out while dining out this year Throughout this week, we’ve been taking a look back at the year in eating , the good and the bad and delightfully extraneous. To close out the year, here are the things that Eater editors were pleasantly surprised by in 2023 — from unexpected award wins to the welcome re-emergence of nostal

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Definition Information Marketing 92

Hospitality Net

DECEMBER 29, 2023

Steps away, Kempinski Hotel Central Avenue Dubai with its 245 luxurious rooms and suites is conveniently connected to The Dubai Mall, where luxury brands from around the world are gathered under one magnificent roof alongside smart dining concepts, a mesmerising aquarium, an indoor ice-rink and a glittering gold souk. Rooms, suites and residences masterfully embody a sense of understated elegance, with pared-back design and muted tones accented with artworks, ambient lighting and touchpad techno

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Fast Casual

DECEMBER 29, 2023

Gregiore chef and founder Gregoire Jacquet answers questions about his strategy.

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Hospitality Net

DECEMBER 29, 2023

The current advancements in generative artificial intelligence (AI) are not merely enhancing the operational models of companies; they are poised to redefine them fundamentally. This paradigm shift, which we may only be beginning to witness, suggests a profound transition in the way web interfaces are conceptualized and utilized. From a hypothetical perspective, AI tools such as ChatGPT are projected to potentially become the primary, or in some cases, the sole interfaces for web access in the f

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Communication 91

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

EATER

DECEMBER 29, 2023

Zabar’s is a beloved local destination for just about everything Open since 1934, New York grocery landmark Zabar’s sells over 4,000 pounds of smoked fish and 8,000 pounds of coffee a week. “That’s a lot of f **g coffee to sell for one store,” says general manager Scott Goldshine, who has been in charge of operations at Zabar’s for over 30 years. “Not a chain — this is just one location, one store.

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Training 67

Hospitality Net

DECEMBER 29, 2023

As we close another chapter and welcome the New Year, I reflect on HSMAI Foundation’s enduring commitment to our core tenets: attracting, developing, and engaging commercial talent in the hospitality industry. This year, in collaboration with Women in Travel THRIVE, we took a significant step towards our mission with the release of the “The Power of Mentorship” research paper.

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Lodging Magazine

DECEMBER 29, 2023

SOUTH LAKE TAHOE, California—Margaritaville Resort Lake Tahoe is open in South Lake Tahoe, California, marking the newest addition to the Margaritaville portfolio and the brand’s first ski destination resort. Amidst the Sierra Nevada mountains, the 399-suite property stands as an all-suite resort. “We’re thrilled to officially open our doors and introduce the Margaritaville lifestyle to the South Lake Tahoe community as well as visitors to our beautiful destination,” said Bob Jensch, managing di

Magazine 64

Magazine 64

Hospitality Net

DECEMBER 29, 2023

Apple Hospitality REIT, Inc. (NYSE: APLE) (the “Company” or “Apple Hospitality”) today announced the acquisition of the 299-room SpringHill Suites by Marriott Las Vegas Convention Center (the “Hotel”) for approximately $75 million, or $251,000 per key.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Lodging Magazine

DECEMBER 29, 2023

RICHMOND, Virginia—Apple Hospitality REIT, Inc. announced the acquisition of the 299-room SpringHill Suites by Marriott Las Vegas Convention Center for approximately $75 million, or $251,000 per key. “Las Vegas, well known as a premier gaming and entertainment destination, has dynamically expanded in recent years with the arrival of major league sports teams, the Sphere and Formula 1 racing, to capture an even larger segment of leisure travel demand,” said Nelson Knight, president, real estate a

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Magazine 64

Hospitality Net

DECEMBER 29, 2023

During the COVID-19 pandemic, airline employees experienced unprecedented levels of work-related stress and job uncertainty. However, their coping strategies and cultural differences in their responses to work-related stress remain understudied. In a timely recent study, Professor Seongseop (Sam) Kim of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and co-authors explored the relationships between job stressors, psychological stress and coping strategi

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Guides: Lodging Magazine

DECEMBER 29, 2023

FAIRPORT, New York—The Woodcliff Hotel & Spa in New York’s Finger Lakes announces the completion of its multi-million dollar renovation of the hotel, spa, and restaurant. Celebrating its 20th anniversary in 2024, the spa has become a destination for both locals and visitors seeking a place to renew mind, body, and spirit.   “The decision for this ambitious expansion was rooted in our unwavering commitment to enhancing our guests’ experiences.

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Magazine 62

Hospitality Net

DECEMBER 29, 2023

When he looks back on 2023, Peter Moore, CEO and founder of software specialist, Lolly, comments: This time last year, I said that the adoption of AI would accelerate massively in the hospitality sector. Look where we are today (only 12 months on), and ChatGPT, which was then unknown, has now become omnipresent. The news is filled with headlines such as ‘AI will end work’[1].

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Les Roches

DECEMBER 29, 2023

Emotional engagement has emerged as a potent factor in business, shaping customer loyalty and employee performance. Companies are progressively recognizing its significance in cultivating a thriving business. But what exactly makes emotional engagement so crucial? Let’s explore this concept, revealing how businesses can harness this for sustained success in today’s competitive consumer landscape.

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Communication Workshop Guest Satisfaction Catering 52

Hospitality Net

DECEMBER 29, 2023

As anticipated ahead of the holidays, U.S. hotel performance fell from the previous week, according to CoStar’s latest data through 23 December. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

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Information Marketing 72

EHL Insights

DECEMBER 29, 2023

In a world where customer expectations are constantly rising, and social media can amplify experiences, service recovery has become an essential art for any company aiming to maintain customer loyalty.

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Marketing 52

Hospitality Net

DECEMBER 29, 2023

Hotels often lag in implementing Digital Transformation and AI due to a combination of factors.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Mary Gostelow

DECEMBER 29, 2023

breakfast chef The post CASABLANCA – 3 FOOD appeared first on Girlahead Global.

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