Sun.Jul 23, 2023

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The cost of faking a smile

eHotelier

New findings show that suppressing or hiding internal feelings can be detrimental to employees and reduce their intention to remain their role, which has clear managerial and practical implications.

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The Biggest Mistakes Hotels Make in Photo and Video Production

Hospitality Net

When it comes to showcasing your hotel’s unique features and inviting potential guests to experience your property, nothing is more important than your imagery. Investing in high-quality visuals is an investment in your hotel’s success for several years to come. However, many hotels make significant mistakes in photo and video production that can hinder their marketing efforts.

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Radisson Hotel Group reports strong H1 growth across its expanded brand portfolio

eHotelier

Radisson Hotel Group has had a strong H1 2023 with strategic growth across the portfolio being delivered in APAC and in EMEA with milestone openings and signings. The Group also announced more offerings to its owners and guests with the inclusion of art’otel in its portfolio, blending art and lifestyle.

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Innovative Hospitality Technology Solutions Empower Hotels for Enhanced Efficiency and Profitability

Hospitality Net

Leading companies in the hospitality technology industry showcased their cutting-edge solutions at HITEC Toronto, an event dedicated to exploring the latest innovations in the hospitality sector. These companies were committed to revolutionizing hotel services, enhancing guest experiences, and maximizing hotel profitability. In this article, we present a summary of their offerings and how they aimed to empower the global hospitality industry.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Kimpton Hotels & Restaurants and Anthropologie debut curated accessories collection for travelers

eHotelier

Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, and lifestyle retailer Anthropologie partner to introduce a collection of stylish, seasonal accessories to help alleviate packing stress. The hand-selected items are available for Kimpton guests to borrow on a complimentary basis at participating hotels in the U.S.

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Mediterranean Restaurant HaSalon by Israeli Chef Eyal Shani at The Venetian Resort Las Vegas

eHotelier

The much-anticipated fine dining destination, HaSalon by celebrated Israeli Chef Eyal Shani and Shahar Segal, is now open at The Venetian® Resort Las Vegas. The distinctly unique Mediterranean restaurant, located just off The Palazzo casino floor, introduces a transformative dining destination which combines culinary ingenuity with an impassioned and celebratory atmosphere.

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Best hotel booking sites for hosts

Hospitality Net

A hotel booking site, also known as an online travel agency (OTA), is a platform where travellers can book accommodations over the internet. These sites often provide comprehensive information about the hotel, including room availability, amenities, prices, location, and user reviews.

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Gerhard Aicher appointed as Area General Manager at Marco Polo Hotels, Hong Kong

eHotelier

Wharf Hotels, the Hong Kong-SAR-based hospitality group, today announced the appointment of Gerhard Aicher as the new Area General Manager of Marco Polo Hotels in Hong Kong, effective 12 June 2023. Reporting to the group's Vice President, Operations, Gerhard will lead the teams at Marco Polo Hongkong Hotel; Gateway Hotel, Hong Kong and Prince Hotel, Hong Kong in delivering operational excellence and enhancing financial performance.

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Philadelphia’s Hotel Market: Poised for Success

Hospitality Net

Since the COVID-19 pandemic, Philadelphia’s ADR has fully recovered, but occupancy and RevPAR remain below 2019 levels. The primary factor limiting the recovery is the stagnant commercial and group demand segments. However, leisure demand has increased, and the city is preparing to host several large events in the coming years, supporting a positive outlook.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Pete Alles appointed General Manager at Mauna Lani, Auberge Resorts Collection in Waimea

eHotelier

Mauna Lani, Auberge Resorts Collection has appointed Pete Alles as General Manager of its illustrious resort on the Kohala Coast. A seasoned industry leader with over 20 years of hospitality experience - including a tenure as Resort Manager for Mauna Lani - Alles will oversee day-to-day operations and guest experiences at the award-winning property.

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Discover the Vibrant Beat of Aloft San Pedro Sula, Honduras

Hospitality Net

Unforgettable Experiences Await in the Charming Heart of the Sula Valley, Proudly Marking a New Era for Aloft Hotels in Honduras.

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Unlocking the Benefits of Digital Menu Apps

eHotelier

Looking forward to 2023, we reviewed the biggest changes in hospitality tech, with F&B mobile ordering in particular, taking centre stage. The implementation of digital menu apps accessible through QR codes has been highly successful, with many of our clients maximising the benefits digital menus have had on their business compared to traditional paper menus.

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Corporate Wellness as a Next Big Profit Center with TheLifeCo

Hospitality Net

Wellness has tremendous potential for hotels, as is being made abundantly clear from the litany of articles on the matter in recent months. Part of that potential stems from the all-embracing, or rather ambiguous, definition of the word. It’s healthy eating; it’s spa; it’s fitness; it’s mindfulness; it’s sleep; it’s nature; it’s medical diagnostics; it’s all of the above.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Marriott International’s strong conversion activity helps drive robust growth in the Caribbean and Latin America

eHotelier

Hotel conversions continue to have real momentum in the Caribbean and Latin America (CALA) region and in recent years have become an important growth driver for Marriott International. Hoteliers and investors are leveraging the efficiencies and advantages of renovating and rebranding existing properties, further expanding the breadth of Marriott’s portfolio, consisting of 31 global brands.

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Hospitality Trends: What the future of higher education looks like

Hospitality Net

On the sixth of June, the U.S. celebrated National Higher Education Day. This was the perfect opportunity to discuss trends in education related to the hospitality and tourism industry. The development of an industry is closely related to the skills people have learned during their studies and that can be applied in their work environment. Let’s review what is happening in our industry!

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FCS Solutions strengthens foothold and amplifies its presence in the U.S.

eHotelier

The addition of a Director of Major Accounts will be crucial in fostering long-term partnerships with major flagship chains across the country.

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Hospitality Industry with Regenerative Leadership?

Hospitality Net

Have you ever wondered if you are paving the path to sustainable hospitality?

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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SERVICE, SPLENDOR STYLE

Mary Gostelow

SS Splendor Butler Deepak Chandra also symbolises style – he was trained at ITC MAURYA SHERATON in Delhi. One morning, before a 12-hour excursion, he brought a perfect 6.30 am breakfast. Every morning he took put-out laundry before nine, changed the fruit bowl and replenished the ice bucket about ten. Every day he asked, fruitlessly, if Girlahead would like canapés that evening (some evening he brought the requested cocktail at ten minutes’ notice).

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How to list on Airbnb: Listing requirements for hotels

SiteMinder

What is an Airbnb listing? An Airbnb listing is an online listing created by hosts to showcase their property on the Airbnb platform. It serves as a digital representation of the accommodation, providing essential details and compelling visuals to attract potential guests. The listing includes various elements to present comprehensive information to travellers such as: Title: A catchy and descriptive title that highlights the unique characteristics of the property, aiming to capture the attentio

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The Benefits of a Cloud Restaurant Ordering System

Adora POS

Looking to help your online ordering become more efficient and improve overall customer satisfaction? Then it’s time for a cloud-based POS system. Here’s why.

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Kerala hotels grow their online bookings by 80% using STAAH Technology

STAAH

STAAH’s Channel Manager and Booking Engine solutions prove game changers for properties in Kerala; Online bookings for Fog Munnar Resort & Spa is up by 40-50%; Krishnavalam Regency’s online bookings is up by 50%; and Hotel Span International clocks 80% in direct online bookings. Kerala , God’s own country, sees visitors from around the world all year round, making it imperative for its hotels to meet the constant demand head-on and manage their bookings seamlessly.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali