Hospitality Magazine

NOVEMBER 14, 2023

For many diners, their first small plates dining experience was at a tapas restaurant. Like most cuisines, tapas peaked before it mellowed out in popularity, but venues are beginning to re-emerge in a more modern form, offering dishes that are reflective of traditional Spanish cuisine. To find out more about the Spanish tapas offering of today, Hospitality speaks to Iberica’s Joaquin Saez and Beso’s Ana Cortes Garcia.

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Magazine Book 290

eHotelier

NOVEMBER 14, 2023

The Mille Club: thinking of the hidden costs for high rates - Insights - Insights Here's a lesson for every hotelier looking to grow nightly rates, no matter the star rating.

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MEWS

NOVEMBER 14, 2023

Hotel organizational culture is perhaps one of the most underrated aspects of a hotel’s success. There’s a kind of magic in working together under a shared set of values and expectations, aiming to create remarkable guest experiences.

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eHotelier

NOVEMBER 14, 2023

There’s no putting the brakes on the way business travelers view and utilize ground transportation. That’s according to the latest report from FREENOW, Europe’s Mobility Super App, and the Global Business Travel Association (GBTA), the world’s largest business travel association.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Magazine

NOVEMBER 14, 2023

Bistro Morgan talent Morgan Hipworth has announced his latest venue Maven is slated to open this December in Melbourne’s Fitzroy. Maven will be open daily for breakfast and lunch, and from Thursday to Sunday for dinner service, too. Hipworth will be joined by Co-head Chef Daniel Neytha who comes from time spent at Ovolo Hotel’s Lona Misa in Melbourne.

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Magazine 130

MEWS

NOVEMBER 14, 2023

If you’ve read our blog posts on breaking HIV stigma and equity at Mews , you know we don’t shy away from hard conversations. In fact, we believe shining light on taboo topics is paramount to creating an inclusive and inspiring workplace.

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Blog 130

eHotelier

NOVEMBER 14, 2023

Dusit International, has signed HMA and RMA agreements with Ziogreen Private Limited, a distinguished property development firm headquartered in Bangalore, to manage four properties amidst the beautiful landscapes of Karnataka state, southern India.

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Property Development 130

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. With the prevalence of online reviews, it's crucial to actively seek and utilize feedback. Text message surveys offer a convenient and real-time method to gather this valuable input, and in this guide, we'll explore their importance and implementation for improved operations.

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Communication Reservations Information Budgeting 189

eHotelier

NOVEMBER 14, 2023

Hyatt Hotels Corporation and Extell Development Company today announced the planned expansion of the Grand Hyatt brand in Park City, Utah. Expected to open late 2024, Grand Hyatt Deer Valley will mark the debut of the Grand Hyatt brand in Utah and will be located at the famed Deer Valley Resort. Uniquely designed as a captivating destination within a destination, the property will open as the first luxury hotel within Deer Valley Resort’s forthcoming expansion.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

EATER

NOVEMBER 14, 2023

Red Cup Rebellion 2022 | Mark Rightmire/MediaNews Group/Orange County Register via Getty Images Starbucks workers are striking again on Red Cup Day, and this year more people are getting involved Red Cup Day, the day Starbucks releases its collectible holiday cups, is one of the company’s most profitable. But last year, Starbucks Workers United used the occasion to draw attention to its ongoing fight for unionization.

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eHotelier

NOVEMBER 14, 2023

Resolute Road Hospitality, announced today the addition of Andrea Pace-Mickley as Senior Corporate Revenue Manager. In her new role, Pace-Mickley will lead the company's revenue and commercial strategy, overseeing all revenue management, pricing, analytics, forecasting, and channel distribution initiatives. Together with industry veteran Sergio Cardenas, who joined the Resolute Road team earlier this year as the Corporate Director of Sales and Revenue Management, Pace-Mickely will set the top-li

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Pricing 130

Lodging Magazine

NOVEMBER 14, 2023

In recent years, hoteliers have found creative ways to streamline their operations and control costs, particularly in their food and beverage departments. A recent CBRE analysis for LODGING noted that rising wages, heightened supply costs, and ongoing labor challenges have prompted hoteliers to increasingly scale back restaurant hours and menu offerings, reduce their in-room dining and minibar service, and adopt self-serve kiosks and grab-and-go market models.

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Presentation Magazine Marketing 119

eHotelier

NOVEMBER 14, 2023

Craftable, today announced the addition of Andrew Arthurs to its board of directors. Arthurs is an innovative senior executive with a proven track record of leadership and success in developing and executing technology strategies to fuel growth. As Chief Information Officer of Aimbridge Hospitality, the global leader in third-party hotel management, he brings decades of experience managing high-performance teams across all hospitality industry verticals.

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Information 130

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Lodging Magazine

NOVEMBER 14, 2023

PLANO, Texas—Aimbridge Hospitality announced the transition plan for Michael J. Deitemeyer, who is stepping down as CEO, effective Dec. 31, 2023. An Executive Committee of the Board, helmed by Aimbridge Chairman Glenn Murphy, has been formed and will lead a comprehensive search for a CEO replacement. Deitemeyer assumed the role of president and CEO of Aimbridge Hospitality in January 2021 after serving as global president following the company’s merger with Interstate in October 2019.

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Magazine 115

eHotelier

NOVEMBER 14, 2023

UNWTO has joined Qatar Tourism to recognize the individuals and businesses leading the way in building a better sector in the country.

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Hospitality Net

NOVEMBER 14, 2023

In partnership with Greentown China Holdings Limited, China Resources Land Limited and Hangzhou Metro Development Company Limited, luxury hospitality company Four Seasons will open its second Hotel in Hangzhou, China in 2024.

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Revenue Hub

NOVEMBER 14, 2023

What’s your hotel’s strategy once third-party cookies have been retired ? If you don’t have one yet, you’re dangerously late to the party. NB: This is an article from Triptease , one of our Expert Partners Email marketing is a crucial channel for maintaining customer relationships long after they’ve left your website. Traditionally, hotels have used email to communicate with guests post-booking, focusing on in-stay information and building loyalty.

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Book Article Communication Marketing 103

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

NOVEMBER 14, 2023

Today, Hard Rock International in partnership with Steinhauer Properties announced development plans to open the Hard Rock Hotel Long Beach, the first new-build full-service hotel built in Long Beach, California in 30 years and the first new Hard Rock Hotel property in Southern California in almost a decade. Set to begin construction in Summer 2024 with plans to open in Spring 2027, this upscale property will be a unique entertainment destination set in the heart of downtown Long Beach, adjacent

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Hotel Business

NOVEMBER 14, 2023

AAA projects 55.4 million travelers will head 50 miles or more from home over the Thanksgiving holiday travel period. This year’s Thanksgiving forecast is an increase of 2.3% over last year and marks the third-highest Thanksgiving forecast since AAA began tracking holiday travel in 2000. The top two years were 2005 and 2019, respectively. “For many Americans, Thanksgiving and travel go hand in hand, and this holiday, we expect more people on the roads, skies and seas compared to 2022,” said Paul

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Pricing Reservations Book Training 102

Hospitality Net

NOVEMBER 14, 2023

Choice Hotels International, Inc. (NYSE: CHH) continues its growth in the extended stay segment with three new Everhome Suites under construction, and six more in various stages of development across the Southern California region. For the first nine months of 2023, Choice’s extended stay hotel openings grew by 38 percent compared to the same period in 2022.

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Hotel Owner

NOVEMBER 14, 2023

Soho House has announced the appointment of Tom Collins to the role of chief operating officer, where he will report to CEO Andrew Carnie. The announcement comes in the form of a promotion for Collins, who was previously the group’s UK, Europe and Asia managing director. Collins first joined the chain of private members’ clubs as head chef of the original Soho House, 40 Greek Street.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

NOVEMBER 14, 2023

LBA Hospitality, an Alabama-based hotel management company, today announced that the 97-room Hilton Garden Inn Montgomery East and 91-suite Homewood Suites by Hilton Montgomery have completed renovations. All guestrooms and public spaces at the hotels were upgraded to include all new seating, lighting, flooring, wall coverings, furniture, window treatments and artwork.

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Hotel Owner

NOVEMBER 14, 2023

Seren has announced the appointment of Christie Hayes as hotel manager at Penmaenuchaf in Dolgellau, Gwynedd. Hayes will start her new role from 1 December and will lead the business as Seren seeks to continue the project work to refurbish the venue in the years ahead. She joins Penmaenuchaf from her previous role as Restaurant Manager at Seren’s Michelin Starred Beach House restaurant in Oxwich.

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Events 98

Hospitality Net

NOVEMBER 14, 2023

JW Marriott, part of Marriott Bonvoy’s global portfolio of more than 30 brands, today launched the "Stay in the Moment" Asia-Pacific campaign, featuring a K-drama inspired campaign video starring South Korean actor, Lee Min-ho. "Stay in the Moment" captures the essence of JW Marriott, which invites and empowers guests to embrace fleeting yet profoundly meaningful moments in life with inspiring surroundings, mindful experiences, culinary artistry and inspired service.

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Hotel Owner

NOVEMBER 14, 2023

The Stroud Hotel, Bar and Kitchen is set to open and begin welcoming guests from 1 December. Conveniently located in the Cotswolds, the hotel features 24 bedrooms, including suites, family rooms and dog friendly rooms. All the rooms were designed with a contemporary and rustic look. In addition, the historic grade II listed hotel will also have a new restaurant, the aptly named Bucknall Bar, as well as a function room for parties and events.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.