Wed.Aug 23, 2023

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Satisfy guests and align teams: the hotel CEO’s blueprint for success

eHotelier

Profit growth is an intricate dance between short-term guest-focused strategies and long-term team building and process refinement. Here are six tips encompass a holistic approach to increasing profits.

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Jamie Oliver returns to Sydney

Hospitality Magazine

Celebrity chef and TV culinary icon Jamie Oliver is gearing up to return to Sydney for an evening at the Opera House on 11 November. Oliver will sit down for an in-depth conversation with MasterChef Australia ‘s Melissa Leong and cover his 24-year career including all the ups and downs in between. “Every time I visit Australia it feels like a big old hug – it’s a real home away from home for me and I’m so excited to be back this year for this event,” he says. “I can’t wait to s

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Can Subscription Models Benefit Restaurants and Guests?

Modern Restaurant Management

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests. To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company.

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Sydney’s Burger Point opens new location in Newcastle

Hospitality Magazine

The Filipino-fusion burger joint has expanded to Newcastle with a new location at Westfield Kotara Shopping Centre. The new spot serves all the dishes the brand is known for with a blend of American burger classics with hints of Filipino flavours and ingredients. Diners can expect gourmet burgers, loaded fries, crispy chicken, milkshakes, and Burger Point’s signature melted cheese to dip with burgers, chips, or chicken.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Extended Stay America Premier Suites adds property in Meridian, Idaho

eHotelier

Extended Stay America announced today the opening of the Extended Stay Premier Suites Boise-Meridian, located in Meridian, Idaho. RREAF Holdings developed the property, and Aimbridge Hospitality will manage it.

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More Trending

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Hilton London Bankside appoints new General Manager, Raoul de Souza

eHotelier

Design-led hotel, Hilton London Bankside, has appointed Raoul de Souza as the hotel’s new General Manager, heading up the multi-award-winning Hilton flagship located in the heart of London’s culture quarter.

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$72,000+ in penalties for Melbourne Italian restaurant

Hospitality Magazine

An Italian restaurant in Melbourne has copped $72,800 in penalties after facing the Fair Work Ombudsman in court. The operators of Mother Dough, Champagne or Wine Pty Ltd, and its company directors Jeffrey Dean Baldassarre and Allison were taken to court after not complying with a notice that required them to calculate and back-pay a waiter. They were also accused of failing to comply with a notice to produce records from Fair Work inspectors.

Magazine 130
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Julien Gonzalvez appointed General Manager at Park Hyatt Abu Dhabi Hotel and Villas

eHotelier

Park Hyatt Abu Dhabi Hotel And Villas, synonymous with unparalleled luxury and exceptional hospitality, welcomes Julien Gonzalvez as its newest General Manager. With a robust track record of leading Hyatt properties worldwide, Gonzalvez's insightful leadership is set to elevate the stature of Park Hyatt Abu Dhabi Hotel And Villas, enhancing guest experiences and supervising the entire property's functions.

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Waramaug acquires Atlanta Marriott Peachtree Corners

Hotel Business

Waramaug Hospitality , a privately held investment firm focused on premium-branded select-service and full-service hotels, has acquired the Atlanta Marriott Peachtree Corners located northeast of Atlanta’s Interstate-285 beltway perimeter, within the high-growth corridor surrounding Peachtree Industrial Boulevard. The 222-room property features a fitness center, indoor pool and outdoor fire pit seating area, as well as more than 5,000 sq. ft. of meeting space spread throughout nine rooms.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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CENTEL earns three prestigious accolades at the IAA Awards for listed companies 2022-2023

eHotelier

Central Plaza Hotel Public Company Limited (CENTEL), Thailand’s leading hotel and restaurant operator, received three prestigious accolades in the Travel & Hospitality category at the IAA Awards for Listed Companies 2022-2023 held by the Investment Analysts Association, further solidifying the group’s 40-year legacy and position as a leader in the industry.

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Getting Purchase on the Market: Operations Leaders Discuss Procurement Under Improved But Still Challenging Conditions

Lodging Magazine Operations

While inflation is still casting a long shadow over the market, the bright side for buyers is that supply chains are more reliable than they were 12 months ago. As a result, the lead times for many orders are shrinking back to what they were pre-COVID. Evidence of this trend comes from Atrium Hospitality. “We’re finding that the disruption to the hotel industry supply chain has noticeably improved in 2023 compared to last year,” said […] The post Getting Purchase on the Market: Operations

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Nomadix Hospitality Leader Mike Gray named to HTNG Vendor Advisory Council

eHotelier

Nomadix® Inc​., bringing connected experiences to life, today announced its Global Vice President of Strategic Partnerships, Mike Gray, has been re-elected for a third term to the HTNG Vendor Advisory Council. This leadership group is an important link between the vendor community, hoteliers and AHLA, as they tackle critical technology needs and shape priorities for the hospitality industry.

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IHG launches IHG LIFT diversity program

Hotel Business

IHG Hotels & Resorts has introduced IHG LIFT , an owner growth program focused on creating more hotel development support for historically under-represented groups within the hospitality industry, and further diversifying IHG’s hotel owner community. The new program will help unlock common barriers to hotel ownership among these groups and empower diverse owner-entrepreneurs for success, the company reports.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Swiss International welcomes its 4th Nigerian hotel in Warri, the oil city.

eHotelier

Swiss International is thrilled to announce the signing of a License- and technical verification agreement for the new hotel Swiss International Rancho Valeria - Warri.

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The hidden challenge of tourism leakage: sustaining travel industry growth

Hotel Owner

The tourism industry has long been a key driver of economic growth, providing jobs and contributing significantly to the global GDP. And business travel is no different. Alongside increasing revenue streams and creating jobs, business travel often leads to the establishment of valuable trade partnerships and collaborations between companies from different nations, facilitating knowledge exchange and enhancing global business networks.

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Hotel Indigo Melbourne on Flinders officially opens to the neighbourhood

Hospitality Net

IHG Hotels & Resorts - one of the world’s leading hotel companies with over 6,000 hotels across 19 distinct brands and an award-wining loyalty programme, IHG One Rewards - has opened its newest and third Hotel Indigo in Australia, together with Pro-invest Group - Hotel Indigo Melbourne on Flinders.

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Boutique hotel in Edinburgh brought to market for £2m

Hotel Owner

A mansion in Edinburgh which has been run as a boutique hotel is up for sale with an asking price of £2.15m. Adria House 11 Royal Terrace, an A-listed Georgian townhouse, is set over four floors and has 10 rooms. Most of the rooms have operated as bedroom accommodation since the property became a hotel. Sellers Knight Frank believe there is opportunity for the building to become a restaurant, office or residential space.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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AC Hotels by Marriott Debuts in Split, Croatia

Hospitality Net

Marriott Bonvoy’s design-forward lifestyle brand, AC Hotels by Marriott®, has unveiled its premier location in Croatia with the introduction of AC Hotel by Marriott Split. Nestled in the upper levels of the impressive 135-meter Westgate Tower, the hotel offers awe-inspiring vistas of the Adriatic Sea and the distinctive skyline of Split, promising guests The Perfectly Precise Hotel™ experience.

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Point A Hotels appoints new guest experience specialist

Hotel Owner

Queensway Group, a developer and management platform for hospitality brands, has recently appointed Annie Cowell as guest experience specialist for Point A Hotels. Cowell brings over a decade of customer-focused experience to the role. Most recently, her position as new programs manager at leading consumer goods and food delivery company GoPuff saw her introduce a series of innovative revenue streams driving customer preference within the sector.

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IHG Hotels & Resorts introduces the IHG LIFT initiative to enhance growth prospects for owners from diverse backgrounds

Hospitality Net

IHG Hotels & Resorts has unveiled the IHG LIFT program aimed at supporting and enhancing opportunities for historically under-represented groups in the hotel ownership domain. With an allocation of over $30 million over the next five years, the program will address barriers like access to capital and provide resources throughout the hotel lifecycle for eligible owners in the U.S. and Canada.

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Brilliant Hotels adds Heritage Park Hotel to portfolio

Hotel Owner

Brilliant Hotels Collection has announced the addition of Heritage Park Hotel in the South of Wales to its hotel portfolio. The news comes after the Welsh hotel was sold by Colliers to the Zaman Family, who then appointed Brilliant Hotels to manage the property. The modern property was constructed in the 1990s and is set within a large two-acre site.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Hotelogix and KIT Development Co Ltd to technologically empower hotels in Thailand

Hospitality Net

Hotelogix, a globally leading enterprise-grade cloud-based Hotel Property Management System provider is excited to announce its partnership with KIT Development Co Ltd, a prominent technology consultant and innovation partner for hotels across Thailand. This strategic alliance aims to help hotels in Thailand drive growth and enhance guest experience with world-class integrated hospitality technology solutions.

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Hotel revenues surge in H1, Knight Frank finds

Hotel Owner

Hotels in the UK have welcomed a post-Covid rebound in the first half of the year, according to new research from Knight Frank, with London hotels recording a 35% uplift in total RevPAR. It comes as London hotels achieved an occupancy rate of 82% in June 2023, a rise of 3.2% against the prior year, while hotels outside the capital recorded saw occupancy rise 4% to almost 81%.

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easyJet holidays Partners with BeCause to Expand Hotel Sustainability Data Capabilities

Hospitality Net

BeCause, a startup enterprise software company that is transforming how companies in the hospitality, travel, and tourism industries manage their sustainability data, has announced a new partnership with easyJet holidays to help the tour operator more efficiently collect and communicate hotel sustainability data.

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Just Launched: 7shifts Tip Payouts!

7 Shifts

For many in the hospitality industry, tipping is an integral part of their restaurant's culture. It influences the livelihoods of restaurant workers around the world. That's why we're so proud to launch a new product that simplifies the process for employers and employees alike. I'm excited to introduce Tip Payouts , an easy-to-use tip payment solution that empowers restaurant managers to send tips directly to employees' bank accounts in seconds.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.