eHotelier

OCTOBER 16, 2023

Holidaying in the metaverse - Insights - Insights While the metaverse will not replace in-person travel, it has golden potential to fuse physical and virtual environments.

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Modern Restaurant Management

OCTOBER 16, 2023

The last few years have not been easy for several key industries in the U.S., including restaurants. According to CNN, there are fewer U.S. restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. In 2022, there were about 631,000 restaurants in the United States. That’s roughly 72,000 fewer than in 2019.

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Pricing Catering Article 212

eHotelier

OCTOBER 16, 2023

We are thrilled to introduce Nonius Mobile’s latest Activities Booking feature, streamlining guest and staff process, boosting revenue, and enhancing the overall guest experience.

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Hospitality Magazine

OCTOBER 16, 2023

Liquid & Larder is behind some of Sydney’s most iconic eateries including Bistecca and The Gidley, with the group now opening the doors to Alfie’s on Bligh Street. While steak is nothing new for Liquid & Larder, Alfie’s is a little different to the group’s sibling venues, offering affordable dining options to guests without skipping on quality.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

OCTOBER 16, 2023

Elegant Hotel Collection has entered the luxury soft brand market, launching with 25 luxury hotels, targeting 50 properties globally by summer 2024. The independently-owned flag will expand on a curated, invitation-only basis, creating a luxury community where individual hotels receive tailored service.

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eHotelier

OCTOBER 16, 2023

Centara Hotels & Resorts, Thailand’s leading hotel operator, is delighted to announce the appointment of Francesco Pompilio as the new General Manager of Centara Ras Fushi Resort & Spa Maldives, a vibrant adults-only playground renowned for its intimate private villas, adventurous water activities, and exquisite dining offerings.

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Hospitality Magazine

OCTOBER 16, 2023

Beyond my love of both working and dining in bistros, this project was an opportunity to help create a new French bistro in a fantastic area in Sydney. Solotel is an amazing people-focused business to work for and has a tonne of experience to bring a terrific venue to Rozelle and the surrounding neighbourhoods. I think Chez Blue will be a fantastic neighbourhood bistro offering for both locals and visitors that will complement an already vibrant suburb.

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eHotelier

OCTOBER 16, 2023

Auberge Resorts Collection has named Vivianne Garcia-Tunon as the company’s new role of global vice president of wellbeing, affirming its commitment to offering impactful wellness experiences to guests and building the world's most innovative spas and wellbeing destinations. Garcia-Tunon brings to Auberge a career characterized by more than 25 years of experience creating forward-thinking, holistic health solutions in the hospitality industry.

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Hospitality Magazine

OCTOBER 16, 2023

The chef behind Hello Auntie and Hey Chu has announced his latest Sydney restaurant Penelope’s will open this November. Located in the new dining destination of Quay Tower, Penelope’s is set to serve food inspired by Sydney, rather than a particular cuisine. “Our aim is to challenge stereotypes and defy preconceived notions of what ‘Australian cuisine’ should be – we thrive on diversity and various culinary influences from around the world,” says Nguyen.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

OCTOBER 16, 2023

With one week to go until the start of its 25th General Assembly, sector leaders have joined international organizations in commending UNWTO’s role in guiding tourism through crisis and into recovery and transformation.

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Hospitality Magazine

OCTOBER 16, 2023

One of Sydney’s most iconic pubs The Toxteth Hotel is welcoming summer with a brand-new rooftop terrace. The pub has been owned by Public House Management Group since 2018, with owners Mitchell and Harriet Waugh refreshing the venue’s interiors before taking on the rooftop project. Known as the Tocky Terrace, the space is offering a different experience to guests compared to the downstairs area.

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eHotelier

OCTOBER 16, 2023

The World Travel & Tourism Council (WTTC) commemorated World Tourism Day in collaboration with the Puerto Rico Tourism Company, highlighting the exceptional growth and commitment of Puerto Rico in promoting sustainable travel.

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MEWS

OCTOBER 16, 2023

Hands up who knows what happened on December 3rd, 1992. That’s right, the very first text message was sent. That’s common knowledge, right? Since then, the humble SMS has become a part of daily life, and that makes it a great means to engage with guests – and boost revenue for your business. The new Mews SMS add-on is a simple way to improve the guest experience, cut down manual tasks for staff, and generate more upsells.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

OCTOBER 16, 2023

Sabre Corporation, a leading software and technology provider that powers the global travel industry, today announced a new agreement between Sabre and Aero Mongolia. The airline has implemented a comprehensive suite of Radixx products from Sabre, including the Radixx Res Passenger Service System (PSS) to aid business growth and enhance the end-to-end traveller journey.

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Larry Mogelonsky

OCTOBER 16, 2023

Every hotelier now knows (or should!) that technology supports all manner of operations. But outside of the Information Technology (IT) department, it might not be readily understood just how central various systems and hardware have become, in addition to all the complex and meticulous details that must be considered to make it all work. Coming out of HITEC this past June in Toronto, one overarching message was: we are now firmly in a new ‘Technological Age’ with the likes of ChatGPT only the b

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eHotelier

OCTOBER 16, 2023

Bayswater Tweed Motel and two adjoining residential blocks have been listed for sale by advisory and investment firm KordaMentha as receivers and managers for the motel.

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EATER

OCTOBER 16, 2023

When in Baltimore, Himalayan House’s momos, thin Nepalese dumplings, are always worth a stop. | Nat Belkov/Eater There’s so much more to the city than crabs and Old Bay This post originally appeared in the October 14, 2023 edition of Eater’s Travel newsletter , a place for Eater’s editors and writers to share their tips for navigating the world’s most delicious destinations.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Business

OCTOBER 16, 2023

Hilton has unveiled two new digital enhancements designed to create a more seamless travel experience for small- and medium-sized businesses. The initiatives, which will launch by early next year, include: Hilton for Business This multi-faceted program, currently in test with select customers and slated to launch globally early next year, will feature a new booking website designed especially for small- and medium-sized businesses, along with targeted benefits including: Portfolio-wide discounts

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Hospitality Net

OCTOBER 16, 2023

The Board of Directors of NEOM, the sustainable regional development taking shape in northwest Saudi Arabia, today announced Leyja, its latest tourism destination, further strengthening and enriching the Kingdom’s ecotourism offering.

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7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? Ben Torres at The Menagerie Hospitality Group says it all: “I was overseeing multiple [restaurant] concepts, there were multiple tools being used by multiple concepts, and having to log in and out, back and forth, having to remember all these different passwords, it became so cumbersome—it almost reached the po

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Hospitality Net

OCTOBER 16, 2023

The 515-room Salt Lake Marriott Downtown at City Creek today announced the completion of the first phase of a multi-million-dollar renovation that will transform and upgrade the hotel to like-new status. During this phase, the top-to-bottom project focused on completely revitalizing all guest rooms, hallways and bathrooms. The hotel is owned by DiamondRock Hospitality Company and operated by HEI Hotel & Resorts, a leading hospitality investment and management company.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Revenue Hub

OCTOBER 16, 2023

Personalization in hospitality means tailoring your services and experiences to cater to each guest’s needs and preferences. NB: This is an article from Mews It requires understanding and anticipating their expectations. That way, you can deliver a highly personalized, memorable experience. Personalization helps elevate someone’s experience at your hotel by showing care and attention to detail.

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Hospitality Net

OCTOBER 16, 2023

INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today it has been recognized as the World’s Best Hotel Digital Key Solutions Provider for its INTELITY Mobile Key solution and the World’s Best In-Room Tablet Provider for the third year in a row by the World Travel Tech Awards 2023.

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Hotel Owner

OCTOBER 16, 2023

The NoMad Hotel in London’s Covent Garden has secured a £73m refinancing loan from specialist lender Cohort Capital. The bespoke debt facility, provided by Cohort, was used to refinance a syndicate of banks whose loan term was approaching expiry. The 91-key hotel will continue to be operated by Sydell Group, which operates the US-based NoMad and other branded hotels, under a management agreement.

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Hospitality Net

OCTOBER 16, 2023

The legendary Hotel del Coronado, part of Curio Collection by Hilton, has announced plans to restore and revitalize the hotel’s historic Victorian building with a more than $160 million investment, marking the next and final phase of Blackstone Real Estate’s more than $550 million development plan to preserve and enhance the National Historic Landmark property for the enjoyment of guests, visitors and the community alike.

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Events 98

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.